Smithtown Toyota

Trish Shea Trish was totally professional while we discussed the RAV4. She asked questions concerning my needs and was looking out for my best interests. She was Trish was totally professional while we discussed the RAV4. She asked questions concerning my needs and was looking out for my best interests. She was a pleasure to deal with and I would highly recommend dealing with her. Paul was also a big help in my decision. I've leased cars from Paul over the past 12 years & was very happy that he received a well deserved promotion. More

Very professional, very helpful, positive experience I’ve just purchased a new Toyota Highlander from David Sung at Smithtown Toyota. I am extremely pleased with his professionalism, knowledge of all the I’ve just purchased a new Toyota Highlander from David Sung at Smithtown Toyota. I am extremely pleased with his professionalism, knowledge of all the Toyota products and his unpressurized willingness to assist in any way possible. I did visit two other Toyota dealers (one on Long Island, one in New Jersey), and David easily stood out as the best of the bunch. It is a pleasure to work with someone who is articulate, quick with accurate information (no guessing, no, “I think so.”) and no B.S.. If you’re in the market for a Toyota, you’d do well to pay him a visit. More

Professional, courteous, and patient! Sean is the main reason we return to Smithtown Toyota. He has always been very knowledgeable and helpful with our decision making, and we have always Sean is the main reason we return to Smithtown Toyota. He has always been very knowledgeable and helpful with our decision making, and we have always trusted his advice. My husband and I plan to deal with Sean for all our future purchases! More

Like no other Great service.... Great staff.... Great experience!! Notified 10 dealerships on Long Island.... Smithtown Toyota hands down had the best price with Great service.... Great staff.... Great experience!! Notified 10 dealerships on Long Island.... Smithtown Toyota hands down had the best price without all the nonsense......no running credit, no hassle about giving me a legit price via email and straight up no BS. The price they quoted was the price i paid! PERIOD!! Sean Dietz was the salesmen...... definitely buy from him again!!!! More

Didn't Take Me Seriously Was interested in leading a Prius or Prius C - possibly a Yaris if it was a major price difference, was asked if I "actually knew what I wanted" and w Was interested in leading a Prius or Prius C - possibly a Yaris if it was a major price difference, was asked if I "actually knew what I wanted" and was not shown any cars or offered to test drive. Decided to leave because I was not being taken seriously and leased a Kia Niro just a couple of hours later. More

Lou Bilous is very knowledgeable and helpful! Lou Bilous helped me with the purchase of my 2018 Toyota Camry Hybrid. From the moment I met him, he listened to what I was looking for. There were no Lou Bilous helped me with the purchase of my 2018 Toyota Camry Hybrid. From the moment I met him, he listened to what I was looking for. There were no pressure tactics or games, and he worked with me to get what I wanted. When discussing the car I wanted, Lou was very knowledgeable about the various features offered in the car and his feedback was very helpful in allowing me to make my decision. I took a test drive of the car I wanted and Lou went through all the features of the car. Already having owned a hybrid, I was comfortable with the car, but Lou put me at ease with all the new technological features available in the vehicle. After I finalized my purchase, Keith Williams, the Finance Manger was also very helpful and guided me through deciding on my purchasing options. Again, there were no pressure tactics with regard to any additional coverages that can be purchased, and when I did decide on the additional coverage that I felt was necessary, Keith worked with me to get me what I needed, and not the most expensive coverage. Overall, I felt that the dealership itself was very friendly and allowed the customer to make their decisions. A friend of mine referred me there, and I can see why this dealership generates trust and repeat business from its customers. I highly recommend this dealership, and especially working with Lou Bilous and Keith Williams. More

Great customer service, honest salesman Lou Bilous helped me buy my 2017 Prius. I had a great experience from when I walked in the door. Lou was honest, reliable, and caring: he went out of Lou Bilous helped me buy my 2017 Prius. I had a great experience from when I walked in the door. Lou was honest, reliable, and caring: he went out of his way to make my experience easy. I wish everyone and every dealer I dealt with in my search was as honest as Lou and the rest of the staff at Smithtown Toyota. Lou helped me find the right car but was not aggressive. I had been pretty stressed out after having been in an accident and Lou put me at ease but didn’t put pressure on me. He explained all my options and, after I purchased the car, went over everything with me and even helped me set up my navigation and Bluetooth. I would highly recommend him. More

Great experience buying a Prius I recently purchased a 2017 Prius from Smithtown Toyota. I usually dread the car buying experience but Tom Matthews (Sales) and Sean Hanley (Finance I recently purchased a 2017 Prius from Smithtown Toyota. I usually dread the car buying experience but Tom Matthews (Sales) and Sean Hanley (Finance Manager) from Smithtown Toyota did a fantastic job! I highly recommend Smithtown Toyota! Scott Moser More

Friendly,professional,very good experience I came into dealership for test drive but the salesman I asked for was on vacation,Sean Deitz was kind enough to find a car for me to test drive.I dec I came into dealership for test drive but the salesman I asked for was on vacation,Sean Deitz was kind enough to find a car for me to test drive.I decided on an LE but wanted to wait for the salesman I spoke to on the phone Christopher Malerba. Sean gave no pressure and thanked me for stopping. I went back on Tuesday and sat with Chirs,he was very accommodating and patient as I was not sure to lease or purchase. He gave me numbers both ways,and I decided to purchase. Thanks to the sales managerGuy Alberto,who gave me a very good price,I did check around before I went there. I was in and out in under an hour no surprises. I must mention that even the General manager was passing the desk while I was sitting alone and asked me how I was doing.I definitely recommend this dealership and the people I mentioned,they were all very nice. More

Top Notch Sale Rep - David Sung Before meeting David Sung, my sales rep, I was very concern about leasing my next new vehicle - 2018 SUV because of my past experiences with other de Before meeting David Sung, my sales rep, I was very concern about leasing my next new vehicle - 2018 SUV because of my past experiences with other dealerships. I found the sales reps to be pushy in getting a sale and not interested in the perfect model match for me. David Sung explained in detail about my options for the SUV and listened to my needs. David wasn't pushy or rush me in my decision making. When I picked up my SUV, he spent over an hour explaining the different buttons on my dashboard. If you are looking for a Toyota, I highly recommend David Sung at Smithtown Toyota. More