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Smithtown Toyota

Smithtown, NY

4.8
1,095 Reviews
Smithtown Toyota has been family owned and operated for over 30 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 E Jericho Turnpike

Smithtown, NY

11787

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Showing 1,095 reviews

October 21, 2016

Great experience at Smithtown Toyota with Lou !! Lou Bilous was the salesperson who sold us our Toyota Rav 4 . He was a great resource. He was very knowledgeable about the car and very helpful. It w More

by Diane from Smithtown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2016 -

Smithtown Toyota responded

Thank you for your feedback, Diane! We are so happy to hear that Lou helped find the perfect car for you and we hope you enjoy it for years to come. We're always here if you need anything so please don't hesitate to reach out. Thanks again! Lauren Karakasians, Customer Relations Manager

October 19, 2016

Excellent Service Most dealers have persons with attitudes working for them but the young lady who helped me with the service was very friendly, helpful and knew what s More

by Jayg93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tania Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Smithtown Toyota responded

Thank you for taking the time to provide such great feedback, Jay! We will pass the kudos along to Tania and the rest of the service team. We thank you for being a Smithtown Toyota customer and we hope to see you again soon! Lauren Karakasians, Customer Relations Manager

October 19, 2016

Number ONE Dealership Bought my new 2014 Sienna at Smithtown Toyota back in April 2014. Have been going to them every 5000 miles for the planned maintenance. People there a More

by Chivy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Murray. Also parts dept crew
Oct 20, 2016 -

Smithtown Toyota responded

We are so glad to hear about your great experience here at Smithtown Toyota, Anthony! Anthony, Desimone and the rest of the team strive to provide an enjoyable and stress-free experience, and we will be sure to pass along your positive feedback to them. Thank you for being a loyal customer and we look forward to working with you for years to come! Lauren Karakasians, Customer Relations Manager

October 19, 2016

i love my toyota i had a great experience in leasing my rav 4. Tiffany Rudbart in Service answered all my questions and was very friendly. From speaking to her on th More

by desireestar47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Rudbart
Oct 20, 2016 -

Smithtown Toyota responded

Thanks for the great review, Desiree! We hope you are enjoying your new vehicle and we'll be sure to pass along your kind words to Tiffany. Thanks again! Lauren Karakasians, Customer Relations Manager

October 18, 2016

No pushy salespeople here! I don't like pushy salespeople and I want the facts not the fluff. It's a huge purchase and I want to be confident in my choice and that's why I went More

by AZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Oct 19, 2016 -

Smithtown Toyota responded

Thank you for the kind note - we’re so glad you enjoyed your hassle-free experience here with us at Smithtown Toyota! We’re so thankful for wonderful customers like yourself and very much appreciate your business. Please let us know if we can be of any assistance and we look forward to servicing you again soon! Lauren Karakasians, Customer Relations Manager

October 18, 2016

As easy as it can be! I don't like pushy salespeople and I want the facts not the fluff in a short period of time. It's a huge purchase and I want to be confident in my pur More

by Stacy Perez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Oct 20, 2016 -

Smithtown Toyota responded

Stacy, we are thrilled to hear you had such a positive experience with us! We strive to provide exceptional customer service and we're pleased that you recognized that effort. Please let us know if we can be of any further assistance and we'll see you again soon! Lauren Karakasians, Customer Relations Manager

October 17, 2016

As Easy As It Can Be To Purchase A Car I bought my Sienna here in 2009 and never forgot the experience. When my current car (non-Toyota) had yet another problem, I knew it was time to purc More

by Erik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liana Opatkowski, Jim Montgomery, Mark Schwartz, Keith Williams
Oct 19, 2016 -

Smithtown Toyota responded

Erik, thank you so much for sharing your recent experience with the team with us! We appreciate you taking time out of your schedule to do so. We greatly appreciate your business and look forward to serving you again very soon. Enjoy the new car and let us know if we can ever be of assistance! Lauren Karakasians, Customer Relations Manager

October 16, 2016

Louis Bilous If your looking for a Toyota in the Smith town area then make sure to go see Louis. Hes very professional and knows just about anything with the Toyot More

by anthony sammartano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : stacy Meehan
Oct 18, 2016 -

Smithtown Toyota responded

Thank you for your review and kind words about Louis! We know he'll appreciate the feedback. Please let us know if there's anything else we can do for you and we look forward to working with you again soon! Lauren Karakasians, Customer Relations Manager

October 15, 2016

Great and refreshing experience. This is my first time purchasing a vehicle from Smithtown Toyota and I must say the experience was refreshing. I've been a consistent Toyota owner sin More

by Jethro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Rivas, Ben Zimmet
Oct 18, 2016 -

Smithtown Toyota responded

Jethro, The car buying process can be stressful but we strive to make it as easy and painless as possible. I’m glad to hear we did just that for you! We sincerely appreciate your business and hope to continue serving you for many years to come. Enjoy your new car! Lauren Karakasians, Customer Relations Manager

October 14, 2016

Easy and efficient I went in there originally looking for a different salesperson but I'm very happy Sal was the one who helped me out. He was very friendly and answered More

by morgan t
Recommend Dealer
Yes
Employees Worked With
Diego Rivas, Sal Ingraselino
Oct 18, 2016 -

Smithtown Toyota responded

Morgan, thank you for leaving such a great review about your experience in the dealership and working with Sal! We'll be sure to pass along your kind words to him. We hope you come back and see us again soon. Thank you! Lauren Karakasians, Customer Relations Manager

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