Back

Smithtown Toyota

Smithtown, NY

4.8
1,095 Reviews
Smithtown Toyota has been family owned and operated for over 30 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
Contact Dealership

360 E Jericho Turnpike

Smithtown, NY

11787

Directions

By Type

Showing 1,095 reviews

September 29, 2016

Outstanding service Recently purchased my second 4runner from this dealership and second time dealing with Lou. The time Lou takes to go over everything is wonderful. H More

by raisles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2016 -

Smithtown Toyota responded

We are happy you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Enjoy your new 4Runner! Lauren Karakasians, Customer Relations Manager

September 28, 2016

Maryann's 4Runner We needed to replace our Honda Civic Si with a good 4WD vehicle that was an automatic vs standard transmission. As our search evolved we determined th More

by Bill T 0265
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Schwartz and Jeff Brat, Keith Williams
Oct 05, 2016 -

Smithtown Toyota responded

We truly appreciate your business and stellar 5-star review, Bill. It's customers like you that make it all worth it on our end. Keith, Jeff and Mark are a big part of our family here at Smithtown Toyota and we'll be sure to pass along these kind words in their direction. Please let us know if you need anything at all moving forward—that's what we're here for! Lauren Karakasians, Customer Relations Manager

September 28, 2016

Bill's 4Runner Based on a great experience leasing a 2016 4Runner Premium with Smithtown Toyota we decided to trade in our 2010 Jeep for a second 2016 4Runer Premium More

by Bill T 0265
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Desimone and Mitch Sirota, Keith Williams
Oct 05, 2016 -

Smithtown Toyota responded

Thank you again for your kind words, Bill! We sincerely thank you for your business and hope to continue serving you for many years to come. Enjoy your new 4Runner! Lauren Karakasians, Customer Relations Manager

September 28, 2016

Awesome service. The sales man Maghan Dwyer is the best sales man in the world. Thanks for all your help. I'll recommended to all my friends. More

by Levent Gunes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Oct 05, 2016 -

Smithtown Toyota responded

Thank you very much for the great feedback. We appreciate you taking the time to share your experience! Thank you especially for recognizing Meghan, we'll be sure to pass along your kind words. We hope to see you again soon! Lauren Karakasians, Customer Relations Manager

September 28, 2016

Excellent sales at Smithtown Toyota After visiting other local Toyota dealerships, I have to say Smithtown Toyota was the best. The negotiation process was not stressful and they were ex More

by Toyota
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Oct 05, 2016 -

Smithtown Toyota responded

Thank you for your review! We're so glad we could help you find the perfect the car. We hope you're enjoying it and please let us know if there's anything else we can do for you. Lauren Karakasians, Customer Relations Manager

September 28, 2016

Great EXPERIENCE !!!!!!! Keith Williams, was very helpful, with our purchase of our 2017 Camry.lt went very smoothly, no problems. Keith, went through everything about the car More

by Happy Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Oct 05, 2016 -

Smithtown Toyota responded

We are happy you found Smithtown Toyota and Keith so helpful! Hope you're enjoying your vehicle, and as always, drive safe! Lauren Karakasians, Customer Relations Manager

September 27, 2016

Courteous professionally trained staff Service from this dealership was a pleasant experience. The staff was professional , well trained,courteous and communication skills were excellent. P More

by Fred W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service greeter and service writers
Sep 28, 2016 -

Smithtown Toyota responded

Thank you for your outstanding review, Fred! We are very happy to hear you had a wonderful experience with our service department and we will share your positive feedback with the team. Thank you for being a Smithtown Toyota customer. Lauren Karakasians, Customer Relations Manager

September 26, 2016

Excellence There is nothing I can say to help you improve your service,it was excellent.They were on time and the work was performed up to high expectations. More

by papa gil
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Karakasians
Sep 28, 2016 -

Smithtown Toyota responded

Thank you for your wonderful review! We're so happy to hear you had a great experience. Don't hesitate to call us if you ever need anything. Be safe on the road! Lauren Karakasians, Customer Relations Manager

September 25, 2016

Excellent no games played Sean is a great salesperson that i have been dealing with for years i have bought numerous cars from him. I look around at other dealerships before i More

by RonMoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dilgado, Sean Dietz
Sep 28, 2016 -

Smithtown Toyota responded

Ron, thank you for your wonderful 5-star review! We sincerely thank you for your business and hope to continue serving you for many years to come. Lauren Karakasians, Customer Relations Manager

September 25, 2016

aleaviated fears was out to purchase a new car as my sequoia was twelve years old. lots of apprehension. mike d. was very helpful, knowledgeable, and frank. i usually More

by not easy to satisfy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2016 -

Smithtown Toyota responded

Congratulations on your new car and thank you for your amazing review! We pride ourselves on providing excellent customer service and a stress-free buying experience and we will make sure Mike hears your positive feedback and kind words. Thank you for choosing Smithtown Toyota and we look forward to serving you again in the future. Enjoy your new car! Lauren Karakasians, Customer Relations Manager

...
66
...