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Smithtown Toyota

Smithtown, NY

4.8
1,097 Reviews
Smithtown Toyota has been family owned and operated for over 30 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 E Jericho Turnpike

Smithtown, NY

11787

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Showing 1,097 reviews

September 25, 2016

Excellent no games played Sean is a great salesperson that i have been dealing with for years i have bought numerous cars from him. I look around at other dealerships before i More

by RonMoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dilgado, Sean Dietz
Sep 28, 2016 -

Smithtown Toyota responded

Ron, thank you for your wonderful 5-star review! We sincerely thank you for your business and hope to continue serving you for many years to come. Lauren Karakasians, Customer Relations Manager

September 25, 2016

aleaviated fears was out to purchase a new car as my sequoia was twelve years old. lots of apprehension. mike d. was very helpful, knowledgeable, and frank. i usually More

by not easy to satisfy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2016 -

Smithtown Toyota responded

Congratulations on your new car and thank you for your amazing review! We pride ourselves on providing excellent customer service and a stress-free buying experience and we will make sure Mike hears your positive feedback and kind words. Thank you for choosing Smithtown Toyota and we look forward to serving you again in the future. Enjoy your new car! Lauren Karakasians, Customer Relations Manager

September 24, 2016

Exceptional Experience For the last twelve years I leased from Competition Toyota in Middle Island. I returned every time because of my incredible sales representative, Fra More

by nycooky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Sep 26, 2016 -

Smithtown Toyota responded

We sincerely thank you for leaving such a touching and positive review! We appreciate your business more than you know and hope to become your dedicated dealership for years to come. We'll be sure to pass along your kind words to Meghan and the rest of the team as we know they'll be delighted to hear it. Please let us know if we can be of any further assistance and we look forward to seeing you again soon! Lauren Karakasians, Customer Relations Manager

September 23, 2016

Overall great experience! My husband and I had bought our previous Prius from Smithtown Toyota in 2013, but wanted to upgrade to a new one. We knew the only Toyota dealership More

by Jennifer R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aman Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2016 -

Smithtown Toyota responded

Jennifer, thank you very much for taking the time to leave such an amazing review about our team here at Smithtown Toyota! We appreciate the fact that you are a loyal customer and are very glad to hear that Lou and Aman provided a positive experience from beginning to end. We hope you are enjoying your new Prius and please let us know if we can do absolutely anything for you and your husband. Drive safe! Lauren Karakasians, Customer Relations Manager

September 22, 2016

Exceptional Sales experience My wife and I stopped into Smithtown Toyota to start our search for a new car for our daughter. We met with Sean Dietz, Certified Sales Consultant and More

by Bobbyplank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Sirota, Sean Dietz
Sep 23, 2016 -

Smithtown Toyota responded

Bobby, we're so pleased to hear that you recently had an outstanding experience with Sean, Mitch and our dealership as a whole! Here at Smithtown Toyota, we strive for greatness in each and every aspect. If you have any bumps down the road, we'll be there for you and your family! Thanks again! Lauren Karakasians, Customer Relations Manager

September 20, 2016

Lease new vehicle I leased a Toyota Highlander recently. Meghan Dwyer was my sales rep. She did a fantastic job handling my acct. and throughout the entire sales proce More

by Lainie Nappi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Sep 23, 2016 -

Smithtown Toyota responded

Lainie, thank you so much for your great review of Meghan and your experience with her as your sales rep! The Highlander Hybrid is a wonderful new car and we're so happy that you two were able to find each other. Please let us know if there's anything else down the road that we can help with. Thanks again! Lauren Karakasians, Customer Relations Manager

September 19, 2016

Great experience - Great car - Highly recommended Keith is the best salesman that I had from Smithtown Toyota. I have bought Toyota in past, but the experience with Keith was exceptional. He is custom More

by Gandhi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Sep 19, 2016 -

Smithtown Toyota responded

Thank you for your wonderful review! We're so happy to hear you had a great experience. Welcome to the Smithtown Toyota family and we hope you enjoy your new car! Lauren Karakasians, Customer Relations Manager

September 18, 2016

Buying a Toyota in Smithtown, NY No pressure...enjoyable experience at the Smithtown dealership. Great salesperson... Meghan Dwyer was extremely professional, knowledgeable, and a gr More

by enthemood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Serota, Meghan Dwyer
Sep 19, 2016 -

Smithtown Toyota responded

Thank you so much for taking the time to leave such a great review! We'll be sure Meghan hears of your kind words as well. Please let us know if we can be of any further assistance. Thanks again! Lauren Karakasians, Customer Relations Manager

September 14, 2016

Car lease Great experience, Keith was very helpful; highly recommend for anyone inquiring. Very efficient to get things done too. Leased toyota rav4 and very p More

by n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Sep 15, 2016 -

Smithtown Toyota responded

We are happy you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road in your new RAV4! Lauren Karakasians, Customer Relations Manager

September 14, 2016

Leased Toyota Camry Great experience with Anthony and Mitch at Smithtown Toyota. They were very helpful and knowledgeable. They made the process entirely seamless and I w More

by Paul Cauchi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Sirota
Sep 15, 2016 -

Smithtown Toyota responded

Paul, thank you so much for taking the time to leave such an amazing review. We truly appreciate the kind words about both Anthony & Mitch and will be sure to pass this along to both of them. Please let us know if you need anything else down the road—that's what we're here for! Lauren Karakasians, Customer Relations Manager

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