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Smithtown Toyota

Smithtown, NY

4.8
1,098 Reviews
Smithtown Toyota has been family owned and operated for over 30 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 E Jericho Turnpike

Smithtown, NY

11787

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Showing 1,098 reviews

September 14, 2016

Leased Toyota Camry Great experience with Anthony and Mitch at Smithtown Toyota. They were very helpful and knowledgeable. They made the process entirely seamless and I w More

by Paul Cauchi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Sirota
Sep 15, 2016 -

Smithtown Toyota responded

Paul, thank you so much for taking the time to leave such an amazing review. We truly appreciate the kind words about both Anthony & Mitch and will be sure to pass this along to both of them. Please let us know if you need anything else down the road—that's what we're here for! Lauren Karakasians, Customer Relations Manager

September 14, 2016

Great Vehicle , great salesman Keith Willams was helpful and very knowledgeable, especially on technology areas parts of truck. Made the vehicle shopping and purchasing realm a c More

by Mnnnmmnnnm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Sep 15, 2016 -

Smithtown Toyota responded

That's great to hear! We'll be sure to pass along your feedback to Keith as we know he'll really appreciate it. Thank you for leaving such a great review and we hope to see you again soon! Lauren Karakasians, Customer Relations Manager

September 14, 2016

Bought Toyota Rav4 Wonderful experience dealing with Keith. He was very knowledgeable and patient, and went above and beyond to help us make the right decision regarding More

by Victor L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Sep 15, 2016 -

Smithtown Toyota responded

Thank you very much for the great feedback, Victor! We appreciate you taking the time to share your experience. Thank you especially for recognizing Keith and we'll be sure he hears of your positive feedback. We hope to see you again soon, thanks again! Lauren Karakasians, Customer Relations Manager

September 12, 2016

Best Car Purchase After going to several other Toyota dealers, we ended up at Smithtown Toyota and into the capable hands of Ben Zimmet. What a joy, he was so experien More

by Haacke85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in the financing department., Ben Zimmet
Sep 15, 2016 -

Smithtown Toyota responded

Thank you for taking the time to provide such great feedback! We will pass the kudos along to Ben and the rest of the team. We thank you for being a Smithtown Toyota customer and we hope to see you again soon! Lauren Karakasians, Customer Relations Manager

September 12, 2016

The Best Call I made !! Happy Customer!! A huge thank you to Mike Demera for your outstanding customer service . After shopping around and trying to get the price that I wanted for our b More

by Laura M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2016 -

Smithtown Toyota responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. We'll be sure to pass along the kind words to Mike as well. Thank you again for the review and enjoy your new car! Lauren Karakasians, Customer Relations Manager

September 12, 2016

Smithtown Toyota Wonderful Experience My experience at Smithtown Toyota was excellent and hassel free. Purchased a 2016 Toyota Camry Hibrid. My salesperson Tim Payton took care of everythi More

by John C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Payton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2016 -

Smithtown Toyota responded

Thank you for your outstanding review, John! We are very happy to hear you had a wonderful experience with Tim and we will absolutely share your positive feedback with him. Thank you for being a loyal Smithtown Toyota customer and we look forward to working together for years to come! Lauren Karakasians, Customer Relations Manager

September 11, 2016

If you do not want to waste your time... As a working mom I did not have time to go to many dealerships to fight for a fair price. I called Smithtown Toyota and spoke to Keith. He gave me a q More

by miaalex04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Sep 13, 2016 -

Smithtown Toyota responded

Thank you for taking the time to share your feedback with us! We always strive to provide personable and excellent customer service and are pleased to hear we did just that with you. Thank you again for the review and business. Enjoy your new car! Lauren Karakasians, Customer Relations Manager

September 10, 2016

Excellent service! Ben was extremely helpful, and provided top notch service from the time I entered the dealership, to the time I left in my truck. I would recommend th More

by Joe L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Zimmet
Sep 13, 2016 -

Smithtown Toyota responded

Joe, thank you for your great review! We're happy to hear you had a great experience with our Ben and we'll be sure to pass along the kind words. Thank you for coming in to see us and we look forward to servicing your truck again in the future! Lauren Karakasians, Customer Relations Manager

September 10, 2016

Worked hard to get me the car I wanted Meghan was a delight; knowledgable and sweet. Her and Jeff spent a lot of time with me to worked out the paper and payments so that I got the car I wa More

by Angin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Meghan Dwyer
Sep 13, 2016 -

Smithtown Toyota responded

We are happy you had such a positive experience with us, Angrin! Don't hesitate to call us if you ever need anything at all. Be safe on the road and enjoy your new car! Lauren Karakasians, Customer Relations Manager

September 09, 2016

Listened to my needs. Having been blessed to be able to purchase several cars for my family at Smithtown Toyota, I did not hesitate to return. As my previous salesperson re More

by Madre20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Sep 13, 2016 -

Smithtown Toyota responded

We are so glad to hear you had a great experience and enjoyed working with Meghan so much! She truly is a gem and we're lucky to have her. Thank you for choosing us again, we are happy to have you as a part of the Smithtown Toyota family! Lauren Karakasians, Customer Relations Manager

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