Smithtown Toyota

This review is the second review I have ever written. Since I felt such a strong need to write my first review about my extremely negative experience at Huntington Toyota, I am glad that my second review Since I felt such a strong need to write my first review about my extremely negative experience at Huntington Toyota, I am glad that my second review is going to be about the very positive experience that my husband and I had buying our car from Smithtown Toyota. If you happened to have read my review of Huntington Toyota, you know that Mike Fox (salesman) was completely dishonest with me on the phone about whether or not they had a car on the lot that I was interested in seeing. After another salesman informed me that the same car was not on the lot and that he hadn’t seen that car on the lot in a while, I received another email from Mr. Fox asking me if I wanted to put down a deposit on the car (that wasn’t there) before visiting the showroom. If you want to buy a car from Toyota, I would highly recommend that you buy your car from Smithtown Toyota. I also highly recommend that you request to work with Aman Singh when you get there. Not only was he honest about which cars Smithtown Toyota did and did not have on its lot, but he was also honest about which accessories were and were not included in specific cars. Not only was he knowledgeable when I asked him questions, but he patiently answered all of my questions in a manner that clearly demonstrated his interest in helping his customers. Throughout our car-buying process, I clearly sensed that Smithtown Toyota values customer satisfaction. The various employees who worked with Aman Singh all worked very well together. I overheard them assisting one another to help various customers and they did the same for my husband and I. They were pleasant and made me feel eager to return to Smithtown Toyota the next time my husband and I are looking for a new car. In fact, the customer service that we received from Aman Singh at Smithtown Toyota was so positive, that I hope my husband and I decide to buy another car from Toyota in the future, just so that we can work with Aman Singh again! More

Buying our Toyota RAV4 from Smithtown Toyota was a very pleasant experience, it was the second car we bought from Smithtown Toyota. Our salesman was Mr. Louis M Bilous ,he is a very knowledgeable and court pleasant experience, it was the second car we bought from Smithtown Toyota. Our salesman was Mr. Louis M Bilous ,he is a very knowledgeable and courteous person, he spend considerable time with us, he made sure the transaction went smoothly, and showed us in detail all the new car's gadgets. All in all, we highly recommend Smithtown Toyota and Mr. Bilous. Sincerely, Nick Marchesani More

I was looking around for months for an SUV. Heard a deal on the radio for Smithtown Toyota. I just dropped into the dealership one night. I didn't have much research done, but hoped to just get some basic i on the radio for Smithtown Toyota. I just dropped into the dealership one night. I didn't have much research done, but hoped to just get some basic info from a salesperson and look at some cars. Lou Bilous helped me get educated easily and was great to work with. I went home and I did my research and actually came back to buy a Rav 4 from him. He was amazing and helped me step by step through the process. He went above and beyond and was very personable. I would recommend him and the dealership to anyone looking to buy their next Toyota. More

The salespersons that I dealt with at Smithtown Toyota, Mr. Alex Bruno and Mr. Tim Payton, were exceptional. They were able to locate a very difficult to find vehicle, along with the equipment that I want Mr. Alex Bruno and Mr. Tim Payton, were exceptional. They were able to locate a very difficult to find vehicle, along with the equipment that I wanted, in a reasonable time. When I initially requested a price proposal on the truck, Mr. Bruno made every effort to win my business by providing a detailed vehicle inquiry report that pretty much spelled everything out, in black and white – no tricks or other nonsense. Price wise, Mr. Bruno beat out all the other dealerships. The price difference between what Mr. Bruno offered, and what Mr. John Serbian in Riverhead wanted was close to $1,700! When the vehicle arrived at the dealership, Mr. Payton noted that it was missing the drop-in bed liner and the remote start. About a week later, he not only provided the bed liner and remote start, he also afforded me a loaner car, a Toyota Prius, that I was able to use to finish some Christmas shopping while they were working on my truck. The work took less than three hours. I’m very happy and I’m now considering the additional purchase of either a Prius or Corolla sometime in the near future. More

These days almost everyone starts a purchase of a car by researching online. This is the only dealer in my area that accurately provides an internet quote for a SPECIFIC vehicle in their inventory. Everywhe researching online. This is the only dealer in my area that accurately provides an internet quote for a SPECIFIC vehicle in their inventory. Everywhere else I tried to make an offer/get a quote online I would just start getting spammed with useless emails asking what kind of a car I was interested in, etc. I bought 2 vehicles from Smithtown Toyota after receiving internet quotes that were well below listed MSRP and actually well below the fair purchase price provided by sites like Edmunds or KBB. Both times the dealer gave me the price they provided earlier over the internet and both times it saved tremendous amount of time that otherwise would've been spent on negotiating. If you know exactly what you're looking for you'll just need to wait for all the paperwork and the car to get ready and you'll be out of there in just a few hours. More

I went to Smithtown Toyota to purchase a new Camry. This was my first experience at a car dealership where the entire purchasing process was stress free. Tim Payton, my salesperson, was easy to talk to, tre was my first experience at a car dealership where the entire purchasing process was stress free. Tim Payton, my salesperson, was easy to talk to, treated me with respect and never tried to talk me into anything I didn't want. He told me about some of the options Toyota offered but I told him that I just wanted the car the way it came. His answer to me was, "That's fine". He then gave me a price which I found to be good based on the research I did previously. After we came back from the test drive I gave him a deposit. I can't leave Mitch Sirota out of this process. Mitch handled all of the finances. He explained everything to me clearly and I left his office knowing where every cent was going. He, like Tim, was very easy to talk to. If I hear of anyone who wants to purchase of lease a Toyota I will have no hesitation recommending Smithtown Toyota for the car and Tim Payton as their salesperson. More

I've been considering a new car for about 3 years (mine is 13 years old). Recently, I stepped up the process, and visited many dealers for the various brands. As I narrowed in on the Toyota Sienna, (mine is 13 years old). Recently, I stepped up the process, and visited many dealers for the various brands. As I narrowed in on the Toyota Sienna, I did the online research, so I knew about what my car of choice should be selling for. I was about ready to purchase a car at another dealership, but figured I'd stop at Smithtown Toyota to get one more price to be used for bargaining. Sean Dietz made it so easy for me to purchase my new car, right then and there. No pressure at all, just helpful information, offered in a friendly and courteous way, and a better price than I thought I'd find. I couldn't find a reason not to buy. With help from Sean and Mitch Serota, the business manager, I drove my spotless new car home that day. As far as making a new car purchase a pleasant experience, Smithtown Toyota has nailed it. Thank you, Sean and Mitch, and anyone else who was involved behind the scenes. More

Usman did an excellent job understanding what I was looking for in type of vehicle and price. He provided honest assessments of the. Ethic less on hand and the competitors I was considering to purchase looking for in type of vehicle and price. He provided honest assessments of the. Ethic less on hand and the competitors I was considering to purchase. In the end he provided a good price on the car I was interested in. More

I could have purchased my Toyota Sienna from any other dealer and i have visited several of them in the area. After receiving very disappointing service from them, I looked up online other dealers. I call dealer and i have visited several of them in the area. After receiving very disappointing service from them, I looked up online other dealers. I called Smithtown Toyota first and they invited me in for a visit. I had preset appointment with Lou and arrived very agitated from my previous experiences. Lou greeted me and my family with smile. He worked in such a professional and proficient manner that within next 30 minutes the deal was closed. It was an amazing no hassle no pressure sale. But the real surprise came after the deal was closed and we received our car. Usually in our previous experiences, they would hand you the car and the sales person nowhere in sight to be seen. But Lou came out with us to the car and spent almost one hour going over all the manuals and all the features that car carried. He also answered my children's questions with a great deal of patience. As we drove off the dealership " wow ! " came to our mind. What an amazing experience ! Lou as long as you are salesman you've got yourself lifetime customers ! More

I have been a customer of Smithtown Toyota since 1999. Every single time that I have visited this particular dealership, I have gotten exceptional service from one and all. In this regard, I would particu Every single time that I have visited this particular dealership, I have gotten exceptional service from one and all. In this regard, I would particularly like to mention Mr. Guy Albergo and Mr. Paul Varandas for taking great care of me and my vehicles. Guy and Paul were just wonderful to work with. The service department of this dealership is equally good. I strongly believe that Smithtown Toyota deserves the rating that I am giving. I am extremely pleased with my experiences at Smithtown Toyota. I will definitely be coming back to Smithtown Toyota. More