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Smithtown Volkswagen
St James, NY
2,389 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,389 reviews
October 17, 2025
We sold the preowned car and discovered upon inspection time that there are many issues that should have not been. Do not recommend buying a car there. Service manager refuses to respond to me after I spok time that there are many issues that should have not been. Do not recommend buying a car there. Service manager refuses to respond to me after I spoke to him. More
by msw4eva
Employees Worked With
Verified CustomerOctober 09, 2025
Fast, efficient, and friendly service! Jon, Jasmine, Jamie, and the rest of the team are THE BEST! Jon, Jasmine, Jamie, and the rest of the team are THE BEST! More
by John Kings
Employees Worked With
October 07, 2025
Quick in and out job done right the first time. Will continue to use these guys. Will continue to use these guys. More
by dcsjoc
Employees Worked With
October 07, 2025
Should be called bait and switch town! !! Dirty and dishonest. Don’t believe a word in the ads. They tried adding in a $600 dealer admen fee and a whopping $1,295 reconditioning charge. !! Dirty and dishonest. Don’t believe a word in the ads. They tried adding in a $600 dealer admen fee and a whopping $1,295 reconditioning charge. xxx is that? It’s a cheap detail that all dealers should do. AVOID AT ALL COSTS! More
by coshea548
Employees Worked With
Other Employees :
Myles Moore
October 04, 2025
Everyone at Volkswagen is very nice . My car was done quickly . Jasmine is a pleasure to work with . My car was done quickly . Jasmine is a pleasure to work with . More
by LORRCALI
September 28, 2025
They have good service and very satisfied customer service atención and everything is at the time service atención and everything is at the time More
by GNUNEZ435
Employees Worked With
Other Employees :
Myles Moore
September 27, 2025
Courteous, professional work, left car clean, fair pricing, quick service . Would recommend this VW dealership pricing, quick service . Would recommend this VW dealership More
by DMK916
Employees Worked With
September 20, 2025
Can't say enough about my experience with Smithtown VW! !! First my salesman Brandon was very knowledgeable on vehicle specs, prices and options which made my desicion on vehicle type im interested in simpl !! First my salesman Brandon was very knowledgeable on vehicle specs, prices and options which made my desicion on vehicle type im interested in simple. The finance manger John put the icing on the cake so to speak. He made my decision to purchase vehicle a no brainer!! He went the extra mile to ensure the price and finance rate was what I needed and broke down the price so I understood all. I would definitely highly recommend Smithtown VW for your next purchase, ask for Brandon in sales and of course John in finance. Thanks Smithtown VW, VERY HAPPY WITH MY PURCHASE. More
by papozone
Employees Worked With
John & Brandon
