Smythe Volvo

Today I came in to deal with two small but very annoying issues. I didn’t have an appointment but was nearby so figured I’d stop in. Despite Smythe being very busy, Todd took the time to solve both of my is issues. I didn’t have an appointment but was nearby so figured I’d stop in. Despite Smythe being very busy, Todd took the time to solve both of my issues - and one of them required him to really go out of his way. It is this level of exceptional customer service that keeps our family loyal to Volvo. I love my XC90 but have had other cars I also love. However, none of them came with the exceptional customer care consistently delivered by Smythe Volvo, and in this case today, Todd. I left Smythe not only extremely satisfied but saying to myself once again, this is why I will never buy a car other than a Volvo! Thank you Todd! More

I recently purchased a certified pre-owned 2021 Volvo. What an excellent experience. I actually took my old car in for service and while I was waiting and walking around Neil Amaral approached me and aske What an excellent experience. I actually took my old car in for service and while I was waiting and walking around Neil Amaral approached me and asked if I needed help. I explained my driving situation and he was so very pleasant and accommodating. Not pushy or smothering. He showed me a few cars and I told him to get back to me on Monday the following week ..which he did. I sent my husband there to meet Neil and low and behold...I am driving my "new ride". I love my Volvo and really appreciate those men who helped me. Neil was the best.! Professional and courteous and a pleasure to deal with. He kept me informed every step of the way. 10 stars for Neil in my book.!!! I came back with my husband and we had to sign all of the paperwork prepared by Henry Zhu. While this man was inundated with numerous purchases, he still had time to meticulously explain the financial aspect as he prodded along to meet all of his deadlines for the day, Again, an exceptional finance manager who was professional, pleasant and knowledgeable in this field. 10 Stars for Henry Zhu. I had to go back to the dealership to get a tutorial for all of the features in the car and that's where Alex Piriv came in. We had to re-install my Volvo remote auto start which he did. He had the patience of a saint dealing with me...but it goes without saying that he was knowledgeable about it all. And when we were done he gave me his card and advised if I needed anything else...I should reach out to him for assistance. 10 Stars for Alex. For the record, any time I need service Billy always helps me without a question. Smythe Volvo should recognize these dedicated employees which, I feel , exemplify the ultimate customer service experience. I refer my family and friends to Smythe specifically for the reason above. Neil Amaral, Henry Zhu, Alex Piriz and Billy Shannon YOU are the best! Wishing all a Happy and Healthy Holiday More

It was an absolute pleasure dealing with Alon Katende. I got the best deal around! I got the best deal around! More

It was an easy and enjoyable vehicle purchase process. Neil was knowledgeable about the vehicles and provided useful insights. He also took the time to understand what we were looking for and endeavored Neil was knowledgeable about the vehicles and provided useful insights. He also took the time to understand what we were looking for and endeavored to fulfill our requirements. This is our 2nd Volvo in 3 years and we are fans of both Volvo and Smythe Volvo. More

I just got out of this dealership with my first ever Volvo and I couldn't have asked for a better experience. The process was quick and painless. Steven did not make me feel pressured at anytime and I c Volvo and I couldn't have asked for a better experience. The process was quick and painless. Steven did not make me feel pressured at anytime and I came out of this experience knowing I made my own choice. More

It's always a pleasure working with Bob at Smythe Volvo. This is my 3rd Volvo and everyone make it easy. Don was great on showing me all the new features and Abood in finance got us out within 20minutes. This is my 3rd Volvo and everyone make it easy. Don was great on showing me all the new features and Abood in finance got us out within 20minutes. More

It was a pleasure dealing with Smythe Volvo on the purchase of my pre owned vehicle and the salesman, David, was excellent as well. David was very knowledgable about the car and gave me a fair price. purchase of my pre owned vehicle and the salesman, David, was excellent as well. David was very knowledgable about the car and gave me a fair price. The dealership did not try to tack on any extra fees as I have seen other dealerships do. Everything was easy and transparent. I recommend Smythe Volvo if you arw in the market for a new Volvo or pre owned vehicle. Ask for David. More

We started out journey by finding a car online. We reached out to the dealer and they responded extremely quick. After speaking to someone, we were transferred to David. The process dragged on f We reached out to the dealer and they responded extremely quick. After speaking to someone, we were transferred to David. The process dragged on for 3 days, which we expressed the desire to place a deposit until the weekend so we can see the car. This is where the ball was dropped. A lot of back and forth and no action. We decided to go in instead since the deposit wasn't processed. We got to the dealer and was helped by Neil. Neil was awesome which I give 5 stars. He assisted every step of the way. More

Alon is a great salesman and makes the experience very smooth. Jean is also very friendly and helpful in understanding the car. smooth. Jean is also very friendly and helpful in understanding the car. More

Friendly and accommodating. In person and over the phone extremely helpful. A five star experience every time. In person and over the phone extremely helpful. A five star experience every time. More