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Smythe Volvo

Summit, NJ

4.9
5,721 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,721 reviews

June 01, 2022

Kyle is the ultimate friend when needing a new car! Professional, knowledgeable, thoughtful and deeply caring , Kyle put in my request. He promptly inquired, and there it was, the perfect car! He p More

by suebarreid
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Smythe Volvo responded

This is a wonderful five star review and thank you for taking the time to share these kind words about Kyle and our team.

May 31, 2022

Big Lou Duran was amazing. Very knowledgeable very happy. Henry was a pleasure to work with he’s really nice person. More

by Robmonroy0
Recommend Dealer
Yes
Employees Worked With
Luis Duran
Jun 01, 2022 -

Smythe Volvo responded

Great to hear of your experience. I must agree with you Henry is a really nice person. Thank you for taking the time out of your day to post this review.

May 31, 2022

It was a seamless experience from beginning to end. My only comment is that I would have preferred a better understanding as to the why the errors occurred in the first place. More

by lfernandesrickards
Price
Recommend Dealer
Yes
Employees Worked With
Andre Vasquez
Jun 01, 2022 -

Smythe Volvo responded

Thank you for your review and your feedback. We will look into an answer for you.

May 31, 2022

This dealership promised that they would handle getting my new vehicle registered, titled, and get license plates for me, but they have let the temporary plate and registration expire without any updates o More

by DKWI
Friendliness
Recommend Dealer
No
Employees Worked With
Stephen Badian
Jul 05, 2022 -

Smythe Volvo responded

We agree with you and have found a step missing in our process and come up with a solution so this wont happen again.

May 31, 2022

The team of Shaun Hayes, Jeff Morocho and Jeff Zhu were great to work with. Took an initial test drive and was able to handle all negotiations and paperwork remotely. When I went in to complete the sale it More

by Oruiz720
Recommend Dealer
Yes
Employees Worked With
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hayes, Jeff Morocho
Jun 01, 2022 -

Smythe Volvo responded

Your experience is one we strive to provide to all of our customers. Thank you for this review.

May 31, 2022

Bought my XC90 here, and Henry was very helpful in addressing all our questions on delivery day, and continue to be available for follow-ups afterwards. Highly recommend. More

by yi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Padilla Jr, Patrick Higgins
Jun 01, 2022 -

Smythe Volvo responded

Your recommendation is important to us and it is greatly appreciated. Thank you for choosing Smythe Volvo.

May 30, 2022

I had a wonderful experience at Smythe Volvo. Alon provided exceptional service and was very patient and accommodating. He expertly answered all of my questions from the beginning until the time More

by A Muhammad
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morocho
Jun 01, 2022 -

Smythe Volvo responded

Alon provides this type of service again and again to our customers. Thank you for taking the time to share your experience and thank you for choosing Smythe Volvo.

May 30, 2022

Henry was amazing. He took his time went through everything with the car and answered all questions! Thank you so much for making this an amazing experience! More

by Jp15p
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Shehata, Henry Padilla Jr
Jun 01, 2022 -

Smythe Volvo responded

Henry is amazing and thank you for saying so. On behalf of Henry and our whole team we appreciate your business.

May 29, 2022

Andre and Shane were wonderful to work with. They were both prompt, helpful, and professional. More

by rachejp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Vasquez
Jun 01, 2022 -

Smythe Volvo responded

Prompt, helpful and professional is the type of service we strive to deliver to all of our customers in the service drive. Thank you for this five star review.

May 28, 2022

She was very helpful getting my car done before I needed to get my kids from school. More

by mslaurenholt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Shakil
Jun 01, 2022 -

Smythe Volvo responded

Glad to hear Sue was able to get you back on the road in time to pick up your children from school. Thank you for sharing this detail of your service.

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