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Smythe Volvo

Summit, NJ

4.9
5,746 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,746 reviews

June 22, 2022

Such a positive experience! Both Henry and Jesus made the entire experience so much easier. Especially in the current market, it was so nice to feel respected & treated fairly. More

by Kwiseman5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Padilla Jr
Jun 25, 2022 -

Smythe Volvo responded

Great review! Your experience is one we strive to provide to our customers. We hope you have many safe and happy miles in your new car.

June 21, 2022

Excellent, courteous service. I’ve been taking my car there for the past 10+ years. Trustworthy at a reasonable price More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Smythe Volvo responded

Tom is a strong member of our service team and has been making our customers happy for many years. Thank you for taking the time to share these kind words and thank you for your recommendation.

June 21, 2022

3 years ago I leased my first volvo. My salesman, Bob Cerza was great! Answered any questions that I had about the vehicle and lease process. Service has been excellent also! More

by donhop1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Vasquez, Sue Shakil
Jun 25, 2022 -

Smythe Volvo responded

Thank you for taking the time to complement Bob and Smythe Volvo. We look forward to seeing you at your next schedule maintenance. Enjoy your summer.

June 21, 2022

Dina is a pleasure to work with. She does a very nice job of representing smythe while not being too sales-y which I appreciate since everything gives me a bit of sticker shock. That More

by spbonnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Smythe Volvo responded

We appreciate your loyalty and your kind words for Dina and our service team. Dina is a true professional. We look forward to seeing you the next time around.

June 19, 2022

Very much my best experience buying a car. Dennis and the team at Smythe made it an enjoyable and easy process from start to finish. Would recommend this dealer to anyone! More

by TravvyT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Hynes
Jun 25, 2022 -

Smythe Volvo responded

We value your recommendation and thank you for this great review for Dennis and our team. We hope you have many safe and happy miles in your new car.

June 17, 2022

he was so great. he spent a lot of time with showing me everything i needed to know about the car. very helpful and knowledgeable!! More

by jnicosiagarcia03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Smythe Volvo responded

At Smythe Volvo we want to be comfortable that you know the vehicle you are purchasing. Jesus has great product knowledge is very thorough and explaining the car. Thank you for this five star review.

June 17, 2022

Jesus Garcia was amazing. He knew all the facts about the car and was helpful at ever step. I got an R Design Hybrid XC60 and I love it. So happy with Jesus and Smythe. More

by MandyPandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Padilla Jr
Jun 25, 2022 -

Smythe Volvo responded

Very cool car, Volvo did an excellent job with the ‘R design hybrid XC 60. We appreciate you taking the time to share your experience of Jesus and our team.

June 17, 2022

Phenomenal buying experience with Bob! He was helpful, knowledgeable and overall pleasure to deal with. Buying experience from start to finish was seamless and easy! More

by AharonFranco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morocho
Jun 25, 2022 -

Smythe Volvo responded

Thank you for taking the time to post this review. If you look through Bob’s reviews, you’ll see most of his customers say something very similar. We appreciate your business.

June 15, 2022

Had a great experience, as always. Excellent service and care. David was very accommodating and kind. More

by jacqueline.dunkelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Smythe Volvo responded

Kind and accommodating are accurate words to describe David. Thank you for taking the time to share your experience of David and our service department. We appreciate your business.

June 15, 2022

David was responsive and proactive. He even applied a discount without having to ask. The car drives well. And the shaking in the steering wheel at high speeds has subsided. Thank y More

by marilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Smythe Volvo responded

David is a true professional thank you for these kind words. We appreciate your business and look forward to seeing you the next time around.

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