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Smythe Volvo

Summit, NJ

5.0
6,424 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,424 reviews

October 25, 2022

No-pressure, didn't feel rushed. Trustworthy. They listened to me. Quick and painless — the dealership made the process easy. Quick and clear communication No games. Final pric More

by Sinankoca09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Smythe Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 24, 2022

Jeff demonstrated much patience and kindness while explaining the features of the new car. This is my first Volvo and I appreciate his attention to answering all of my questions. Keep up the great wor More

by Geerandi01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morocho
Oct 25, 2022 -

Smythe Volvo responded

It's great to hear that Jeff was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo!

October 24, 2022

Top notch experience. Everyone at the Smythe dealership was professional and courteous. Also a very efficient process More

by Bkeaveney
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Smythe Volvo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo!

October 24, 2022

We had a firs rate experience. Sales and delivery process both went very smoothly. Highly recommend. More

by Murraykeith566
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Padilla Jr, Dennis Hynes
Oct 24, 2022 -

Smythe Volvo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new vehicle and we look forward to working with you again.

October 23, 2022

Fog light out and check engine light on 3 days after driving off the lot. Car barely detailed. More

by Nelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William McLaughlin, Jeff Morocho
Oct 23, 2022 -

Smythe Volvo responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 23, 2022

My experience at Smythe Volvo was top notch. Stacey Hopson was a gentlemen who was honest, dilligent, and extremely helpful. I would recommend anybody to work with Smythe Volvo More

by Timothyjames43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Smythe Volvo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smythe Volvo, we look forward to having you as one of our valued customers for many more years to come!

October 22, 2022

I have yet to have a dealership experience better than Smythe, Jesus and David were extremely professional. More

by Cynthia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Diken
Oct 23, 2022 -

Smythe Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Cynthia, and look forward to your next visit.

October 22, 2022

Everyone at Smythe was so friendly and helpful! Very smooth experience! We will certainly continue to come back over the coming years! More

by Valerie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Shehata, Henry Padilla Jr
Oct 23, 2022 -

Smythe Volvo responded

Thank you so much for your kind words, Valerie, and for taking the time to leave us this wonderful feedback!

October 22, 2022

Smythe consistently makes the buying process easy and straightforward, will always recommend to friends and family. David and Dennis are a great team! More

by Kspear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Diken
Oct 23, 2022 -

Smythe Volvo responded

Thanks for sharing your thoughts about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

October 21, 2022

Efficient and informed staff. They communicate what you need to understand about the service being done on your vehicle. They are thorough, helpful and accurate. I have enjoyed More

by talianj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Oct 23, 2022 -

Smythe Volvo responded

Thanks for sharing about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

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