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Smythe Volvo

Summit, NJ

4.9
5,767 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,768 reviews

November 16, 2021

The salesman Bob was really great. It was a pleasure buying my car threw you. Thank you 😊 More

by Taitreginald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Padilla Jr
Nov 28, 2021 -

Smythe Volvo responded

I must agree Bob is great. Thank you for taking the time to share your experience. We appreciate your business.

November 16, 2021

Overall a great customer experience at Smythe Volvo. The entire process went smoothly and I would definitely recommend. More

by Coylejsc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William McLaughlin
Nov 28, 2021 -

Smythe Volvo responded

Thank you for this great recommendation. We strive to provide the same smooth service for all of our customers.

November 13, 2021

Excellent service and review of all features for the new vehicle. Henry was courteous and answer all our questions More

by Suzlemieux
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hayes, Francine O'Donnell, Henry Padilla Jr
Nov 28, 2021 -

Smythe Volvo responded

Shaun, Henry and Francine are a great team. It is our focus to make sure all of our customers leave our dealership knowing as much as possible about how their vehicle works. Thank you for choosing Smythe Volvo.

November 13, 2021

Everyone was super nice helpful and knowledgeable. We’re glad we came to this dealership. More

by elenawilliams1018
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morocho
Nov 28, 2021 -

Smythe Volvo responded

Thank you for coming to Smythe Volvo and thank you for taking the time to share these kind words.

November 13, 2021

ProfessionalCourteousExtremely Knowledgable Professional Courteous Extremely Knowledgable Honest!! Personable Over all we had Great experience with Volvo and Even Better with JESUS More

by TREVISWILLIAMS92471
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morocho
Nov 28, 2021 -

Smythe Volvo responded

Jesus is a strong member on our team and he is a true professional. Thank you for posting this review.

November 12, 2021

Great service every time I comeI’ve been with them foe Great service every time I come I’ve been with them foe almost 3 years Sam was great help, very professional,honest, and detail oriented Got an ama More

by Irene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Shehata
Nov 12, 2021 -

Smythe Volvo responded

Thank you for staying with us and thank you for taking the time to share these kind words about Sam and our team. We are fortunate to have customers like you.

November 12, 2021

I felt very welcomed the moment I walked into Smythe Volvo. Henry did an awesome job of showing me the ins and outs of my new car..... which I absolutely love. Alon was amazing as well as was everyone More

by MISSYINUK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francine O'Donnell, Henry Padilla Jr
Nov 12, 2021 -

Smythe Volvo responded

Terrific review! We appreciate your recommendation and your kind words. Thank you for choosing Smythe Volvo. We hope you have many safe and happy miles in your new Volvo.

November 12, 2021

Staff was professional, informative, and the purchase process was easy. I would recommend the dealership without any hesitation. More

by Sacksfam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Padilla Jr
Nov 12, 2021 -

Smythe Volvo responded

Your experience is what we strive to provide to all of our customers. Thank you for taking the time to post this five star review. It is rewarding for all of us to read and we appreciate your business.

November 11, 2021

The Service Department is unorganzied and unable to deliver luxury level service experience. Compared to other Luxury dealerships in the area, they are very far behind. I would absolutely consider se More

by mivc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Nov 12, 2021 -

Smythe Volvo responded

First of all thank you for taking the time to give us this feedback. We try to deliver industry-leading service to all of our customers. In your case it looks like we fell short. Please reach out to our service manager Regina as we would like to learn where we can improve and see what we can do for you.

November 10, 2021

Absolutely am enthralled with the new technologies in my 2022 XC60. Google is so cool and Steve was super. More

by Dfisch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian
Nov 12, 2021 -

Smythe Volvo responded

Yes, Volvo is on the cutting edge of technology and it’s great to see you mention it. I must agree with you Steve is super. We appreciate your business and your time spent in posting this five star DealerRater.

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