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Smythe Volvo

Summit, NJ

5.0
6,413 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,413 reviews

May 30, 2022

I had a wonderful experience at Smythe Volvo. Alon provided exceptional service and was very patient and accommodating. He expertly answered all of my questions from the beginning until the time More

by A Muhammad
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morocho
Jun 01, 2022 -

Smythe Volvo responded

Alon provides this type of service again and again to our customers. Thank you for taking the time to share your experience and thank you for choosing Smythe Volvo.

May 29, 2022

Andre and Shane were wonderful to work with. They were both prompt, helpful, and professional. More

by rachejp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Vasquez
Jun 01, 2022 -

Smythe Volvo responded

Prompt, helpful and professional is the type of service we strive to deliver to all of our customers in the service drive. Thank you for this five star review.

May 28, 2022

This is my third Volvo from Smythe, and the quality of the vehicle and the customer service doesn’t disappoint. I have worked with Bob a number of times and his knowledge and customer service gets high ma More

by cswon22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Jun 01, 2022 -

Smythe Volvo responded

Your third Volvo! We appreciate your loyalty thank you for coming back year after year. Bob, Francine and Tom are a great team. We look forward to seeing you again in the service drive at your first service.

May 28, 2022

She was very helpful getting my car done before I needed to get my kids from school. More

by mslaurenholt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Shakil
Jun 01, 2022 -

Smythe Volvo responded

Glad to hear Sue was able to get you back on the road in time to pick up your children from school. Thank you for sharing this detail of your service.

May 28, 2022

First rate service. They were friendly, helpful and not pushy. Explained everything in detail. The car was perfect and they set all the features to my specifications. More

by lisarebecca44
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Smythe Volvo responded

Great review! We strive to deliver this type of service to all of our customers. Bob is a fantastic sales person and thank you for these kind words

May 28, 2022

Shaun was a true professional, who made the process of considering different cars easy. Would highly recommend working with Shaun!! More

by Samirbpatel
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hayes, Caitlin Dunlap
Jun 01, 2022 -

Smythe Volvo responded

Thank you for your high recommendation of Shaun. He is a true professional. We appreciate this five star review and we appreciate your business.

May 27, 2022

Purchased a CPO S60- The entire process was very easy going and straightforward. I scheduled an appointment to see a specific car. When I arrived, it was ready to check out. All of my questions were ans More

by davidwprince
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William McLaughlin, Henry Padilla Jr
Jun 01, 2022 -

Smythe Volvo responded

We continually review our process to make sure our customers experience the type of service that you received. William, Henry and Abood are true champions of our process. Thank you for this five star review.

May 27, 2022

Andre was very easy to work with. He provided excellent service and a great communicator. More

by Acardone
Recommend Dealer
Yes
Employees Worked With
Andre Vasquez
Jun 01, 2022 -

Smythe Volvo responded

Glad to hear Andre delivered the kind of service which our customers have come to expect. We appreciate you taking the time to post.

May 27, 2022

Honest, friendly, professional. That’s Doug MacAdam. Doug has always given the best advice on caring for our cars at Smythe Volvo. Honest, friendly and professional also best More

by rcobleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Smythe Volvo responded

We are fortunate to have customers like you. Thank you for this awesome five star review and these kind words about Doug and our service team.

May 26, 2022

Bob Cerza always answered our questions in a clear and informative fashion. He helped us explore various purchasing options to find the best fit for us at this time. More

by john.livingst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2022 -

Smythe Volvo responded

Thank you for this five star review and your kind words towards Bob Cerza. He is always up on his product knowledge and is a great communicator.

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