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Smythe Volvo

Summit, NJ

5.0
6,431 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,431 reviews

February 28, 2022

From start to finish, working with Stacey and the other team members at Smythe Volvo was a great experience. They understood our needs and worked with us to ensure they were met. Our initial contact was More

by kreich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin, Jeff Morocho, Henry Padilla Jr
Mar 05, 2022 -

Smythe Volvo responded

Wow, a four hour ride home! Thank you for making the trip to Smythe Volvo. It is wonderful to see you mentioning so many different members of our team. We are a team working together for one goal and that is to provide the best service in the industry. We appreciate you taking the time to post this awesome review about Stacey and the team and we appreciate your business.

February 28, 2022

I Lost my car during the hurricane ida flooding with after a few dealerships that were low on inventory I turned to Smythe Volvo, there I met Mike and he made the whole process super easy for me! Thanks More

by Jm35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Chirichello
Mar 05, 2022 -

Smythe Volvo responded

Glad to hear Mike made things super easy for you. That is our goal. Thank you for choosing Smythe Volvo.

February 28, 2022

William was nice to work with; he was very responsive, extremely helpful and professional!!! My experience with finance could have been better. I also had to call multiple times to request my tags until t More

by Clark2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William McLaughlin, Jeff Morocho
Mar 05, 2022 -

Smythe Volvo responded

Thank you for this review of William. He is helpful and professional. We appreciate your feedback and thank you for your business.

February 28, 2022

As my lease was coming to an end I was really dreading dealing with the whole car situation as cars have become such a challenging procurement since the pandemic chip shortage. I was pretty much preparing More

by Volvofan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Smythe Volvo responded

Terrific review! Thank you for taking the time to share your car buying experience in such detail. At Smythe Volvo we believe raising prices due to a crisis is bad business. We hope you have many safe and happy miles in your new car.

February 28, 2022

Great guy, really exceptional job! I appreciate him for all his help during this process More

by CEOLOB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2022 -

Smythe Volvo responded

Stacey is a true professional and it shows in his reviews. Thank you for taking the time to post these kind words.

February 26, 2022

It was a pleasure working with Bob as I purchased my Volvo at the end of the lease. He advised me about the advantages of getting the car a Certified Pre-Owned Status (which I did). I had worked with More

by Joe C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2022 -

Smythe Volvo responded

Thank you for your loyalty and your kind words for Bob and our team. The XC 60 is a fantastic machine. We look forward to seeing you for your next schedule maintenance.

February 26, 2022

Jesus was great to work with. Very knowledgeable and friendly. We had a smooth experience in finding exactly what we were looking for and more!! Highly recommend Jesus and team. W More

by Jennypic88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2022 -

Smythe Volvo responded

Thank you for your recommendation and we look forward to seeing you in the future. Jesus is a true professional and a strong member of our team. Thank you for choosing Smythe Volvo.

February 24, 2022

Convenient, thorough, great communication. Could not ask for anything more. Simply, a great experience. Thank you. More

by JRB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lupita Padilla
Feb 27, 2022 -

Smythe Volvo responded

Thank you. In the service department the two most important things are communication and quality of work. We appreciate you taking the time to share your experience and look forward to seeing you the next time around.

February 24, 2022

We leased our first electric car from this dealership and the overall service has been outstanding. The dealership manager (Tom) was very helpful in assisting us during the period between the purchase and ar More

by T A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Duran
Feb 27, 2022 -

Smythe Volvo responded

Welcome to the Smythe Volvo family and enjoy your new electric Volvo. Tom and Louis are strong members of our team and thank you for taking the time to point that out. We appreciate your business.

February 23, 2022

It was a most pleasant experience leasing a new S60 with the Smythe Volvo team. Alon Katende provided all the details on how the deal would be structured, and spent a very generous amount of time to orient More

by j
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry - Finance
Feb 23, 2022 -

j responded

Here you go

Feb 27, 2022 -

Smythe Volvo responded

Alon is a great person and a true professional. Thank you for sharing your experience of our sales team.

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