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Smythe Volvo

Summit, NJ

5.0
6,336 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,336 reviews

December 30, 2021

This is my fourth Volvo from Smythe and third with Kyle. Kyle is knowledgeable, professional and personable. Each time I worked with him he spent a lot of time going through various options with me. I highl More

by mpschwartz1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Smythe Volvo responded

Fourth Volvo! That is awesome. We appreciate your kind words and your recommendation. We hope you have many safe and happy miles in your new Volvo.

December 30, 2021

Jesús García from Smythe Volvo is very knowledgeable and a pleasure to work with. He helped us find the perfect car for our growing family and made the whole process seamless. More

by yomy.guzman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morocho
Jan 01, 2022 -

Smythe Volvo responded

Jesus is very knowledgeable on the product and he’s a great sales person. Thank you for taking the time to complement and recommend Jesus and our sales department. We appreciate your business.

December 30, 2021

I came from a dealership where it was all about making money. I was all set to give up on Volvo when the Smythe team Regina, Tom, Alon and Francine helped me solve the issues and took ownership of the pro More

by Mandeep kwatra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alon, Francine O'Donnell
Jan 01, 2022 -

Smythe Volvo responded

What a great review! This is one to pin up on the bulletin board because you mention all the aspects of our business from service to sales. We are fortunate to have such a great team. It is great that we could resolve your issues and get you back on the road again.

December 29, 2021

Really a great experience. Bob was extremely patient and helpful with us throughout and we cannot recommend him enough More

by Mburdick16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Smythe Volvo responded

We are so glad Bob was able to provide the type of experience that he did. If you read through his reviews you’ll see that all his customers feel the same. Thank you for taking the time to post this review. We appreciate your business.

December 29, 2021

Dina you as very helpful and responsive. Further, Smythe continues to provide quantity service for their customers. More

by kcogan1027
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Jan 01, 2022 -

Smythe Volvo responded

Thank you for the recommendation of Dina and our service department. We have a great team and we are fortunate to have customers like you.

December 29, 2021

Helpful from the very beginning. Over the phone, they were easy to set up an appointment. When we went in, everyone was welcoming and helpful. Our salesman was lovely and the managers there similarly fri More

by Hanacyagi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Duran , Henry Padilla Jr
Jan 01, 2022 -

Smythe Volvo responded

What a great review and explanation of our sales process. We are fortunate to have customers like you and thank you for taking the time to share your experience.

December 29, 2021

Jeff Morocho from Volvo was excellent! Incredibly patient and thorough. he double masked for us since he we would be sitting closely inside the car while he showed us the car’s features. Volvo in summit is l More

by Anamaria.garcia
Recommend Dealer
Yes
Employees Worked With
Sam Shehata, Jeff Morocho
Jan 01, 2022 -

Smythe Volvo responded

Thank you we agree with you Jeff is an excellent sales person. We appreciate you taking the time to post these kind words and we appreciate the recommendation. We hope you have many safe and happy miles in your new car.

December 28, 2021

Henry was very responsive and helpful. Henry always made the customer a priority and did everything that he could to help. More

by manuelmsilva1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Padilla Jr, Jesus Caba
Jan 01, 2022 -

Smythe Volvo responded

Great review! Henry is really terrific at what he does. We appreciate your business and your recommendation.

December 28, 2021

Had a fantastic experience with Bob, Jeff, Aboud and Smythe Volvo — they were the absolute best!! Got me a great deal on a beautiful car - would recommend to anyone and I look forward to buying all my f More

by cadowning11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morocho
Jan 01, 2022 -

Smythe Volvo responded

We appreciate your recommendation and your business. It is wonderful to see you mention all the different people who helped you so well. We pride ourselves on our teamwork and the result is happy customers. We hope you have many safe and happy miles in your new car.

December 27, 2021

What a great buying experience. I never felt like I was getting ripped off. Christian is honest and very knowledgeable about the brand. I will buy my next one from him as well! More

by Ak1219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Vasquez
Jan 01, 2022 -

Smythe Volvo responded

Great review! Christian is very good at what he does. At Smythe Volvo we keep it simple. We train our sales people to be knowledgeable and to simply present the vehicle and the pricing to our customers in the best way possible. Thank you for your recommendation and for your kind words towards Christian.

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