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Smythe Volvo

Summit, NJ

5.0
6,401 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,401 reviews

December 21, 2021

Extremely helpful all around. Alon made the buying process seamless and answered all of my questions well and promptly. More

by nate.bryce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Smythe Volvo responded

Thank you for sharing these kind words about Alon. We strive to make all customer experiences seamless and we respect the time of our customers. We appreciate your business.

December 21, 2021

Jesus Caba was very patient with us all through the process of buying and he provided accurate and timely information that led to us buying the car that we very happy with. More

by agboolaj1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Caba
Dec 22, 2021 -

Smythe Volvo responded

It is great to hear of your experience. Jesus is a true professional and continues to have our customers happy with the car buying experience. Thank you for choosing Smythe Volvo.

December 21, 2021

I have been going there for my almost historic Volvo ( 1997 850). The dealership is so nice. Service is great! More

by Kgene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Padilla Jr
Dec 22, 2021 -

Smythe Volvo responded

Wow, coming up on 25 years! Thank you for your loyalty and for posting this great review!

Dec 22, 2021 -

Kgene responded

I think I will get historic plates for the 1997.

December 20, 2021

Another car purchased from Smyth Volvo and we couldn't be more satisfied. They made the entire process seamless and timely....and Sales Rep Kyle Jackson was very personable, professional, and most accommodat More

by jfmiceli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Smythe Volvo responded

Thank you Joe and Gayle. Happy holidays to you too. Kyle is all those things you say about him and a strong member of our team. We hope you have a safe and happy miles in your new Volvo.

December 20, 2021

Alon was Very patient and very considerate we us being senior citizens and technology challanged. We kept asking the same questions because we forget easily. But he was very patient us. He delivered the v More

by Shah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Smythe Volvo responded

It is important to us that all of our customers are comfortable with their Volvo when they pick it up from delivery. Alone is very good at making this happen. Thank you for taking the time to submit this five star review. We appreciate your business.

December 19, 2021

Had a great experience with Smythe. From test drive to tutorial on the tech it was a pleasant experience. More

by BobbyD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William McLaughlin, Henry Padilla Jr
Dec 19, 2021 -

Smythe Volvo responded

It is wonderful to hear you had such an experience. Thank you for taking the time to post these kind words. We appreciate your business.

December 18, 2021

Jesus Garcia was a pleasure to work with. Very responsive via text and email. Tom Monahan did a great job getting me acquainted with my new vehicle! More

by Rangercup84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2021 -

Smythe Volvo responded

Jesus and Tom are a great team. Thank you for taking the time to post this review we appreciate your business.

December 18, 2021

Great service and great service team! Doug is wonderful! Appreciate the prompt service and high quality! More

by Santi
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2021 -

Smythe Volvo responded

Prompt service, high-quality and friendliness are such important features of a service department. Doug is exemplary at all of these things. Thank you for taking the time to post this review.

December 18, 2021

Excellent customer service from point to point of sale! Would defintely recommend. Bob, Henry, and everyone were amazing. Loved the detailed technical explanation of the car and easiness of transaction. More

by yvonnegarcelon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Padilla Jr
Dec 19, 2021 -

Smythe Volvo responded

Great review and thank you for taking the time to post. It is important to us for our customers to be comfortable with their car when they pick it up. We appreciate your business.

December 18, 2021

Henry provided me with excellent service today. I am in the 8th month with the XC40 Recharge p8. As time goes by new features and opportunities begin to pop up. We spent a very productive 45 minutes togeth More

by desetzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Padilla Jr
Dec 19, 2021 -

Smythe Volvo responded

Henry is patient and knowledgeable. We frequently have customers come back throughout the year for training on the controls of their vehicles. We enjoy the touch points with our customers.

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