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Smythe Volvo

Summit, NJ

5.0
6,478 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,478 reviews

May 27, 2021

I leased a car three years ago and dinner has been my service advisor Dina And the staff have always gone above and beyond. When my wheel insurance was close to finishes she suggested sending in the whee More

by LB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
May 29, 2021 -

Smythe Volvo responded

We have some great people in our service department and Dina does a wonderful job as does Tina. Thank you for taking the time to share your experience and post such a great review. It is rewarding for all of us to see.

May 26, 2021

I had an amazing experience with the purchase of my XC90 at Volvo Smythe. The whole process was quick and easy! When I walked in there, I had my doubts about what I wanted to take home and Kyle really helpe More

by KarlaD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek, Rob, Stephen Badian, Francine O'Donnell
May 29, 2021 -

Smythe Volvo responded

Wow this is a great review and thank you for taking so much time to explain your experience in detail. Reviews like this are rewarding for all of us to read. We hope you have many happy and safe miles in your new Smythe Volvo XC 90.

May 26, 2021

Really enjoyed my experience with Smythe Volvo. Bob Cerza was extremely pleasant through the entire process and really worked with us to get us into the car we wanted. I would highly recommend working More

by mona27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kulawczyk, Tyler Van Riper
May 29, 2021 -

Smythe Volvo responded

Awesome review and thank you for the recommendation. Bob Cerza really is a true professional. We look forward to seeing you in the service drive at your first schedule maintenance.

May 26, 2021

Smythe Volvo has such a great atmosphere and wonderful employees who were so helpful during the entire buying process. I would 100% recommend anyone looking for a car to go here. More

by Kelly B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell, Derick Pahor
May 29, 2021 -

Smythe Volvo responded

Thank you for your 100% recommendation. We are fortunate to have such a great team and to have great customers like you.

May 25, 2021

We have dealt with the first-class Smythe Volvo for years and would never go anywhere else. This visit was to buy out my lease and purchase my 2018 XC60 (I would have leased again but Volvo has discontinued More

by DJNL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021 -

Smythe Volvo responded

This is a great description of your experience with Bob Ernest and out team. Thank you for taking the time to post this review you and thank you for your business, it is greatly appreciated.

May 25, 2021

Well prepared for my arrival. Friendly and knowledgeable. Dealership very clean everyone was courteous. No pressure. Jesus guided us seemlessly through entire purchase process Waiting room very comfor More

by cat.mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Baron
May 29, 2021 -

Smythe Volvo responded

Great review and thank you. Your experience is how every vehicle purchase should be. We appreciate your kind words and your business.

May 25, 2021

This reconsideration for my earlier review after one month temporary plate expired and i keep calling twice a week without any answer and there finance person gives so much attitude with no reason feeli More

by amrmramadan
Recommend Dealer
No
Employees Worked With
Francine O'Donnell
Jun 03, 2021 -

Smythe Volvo responded

I'm sorry to hear of the delay with your plates. We appreciate your feedback as this is a learning tool for us to share the the staff to help us improve. It was good to learn that Val, our general manager explained the situation and ultimately got it resolved. If you have any questions or concerns please don't hesitate to reach out to Val Pereira.

May 23, 2021

This was my second purchase at Smythe Volvo. Everyone I worked with did an exceptional job - patient, informative and friendly. Thank you to Jesus G., Jesus C., Derick and Francine! More

by Teresa M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell, Derick Pahor, Jesus Caba
May 29, 2021 -

Smythe Volvo responded

Thank you for coming back again. We are fortunate to have such wonderful customers.

May 23, 2021

Smythe Volvo was so wonderful to deal with. Had at first dealt with Steve B who was fantastic then met with Eric and Kyle what a team. Finally was brought up to meet with Francine. Couldn’t be happier wit More

by Bertha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kulawczyk, Stephen Badian, Francine O'Donnell
May 29, 2021 -

Smythe Volvo responded

It is great to read your review and see our people working as a team. Each member of our team takes pride in doing their part. We hope you have many safe and happy miles in your new car.

May 23, 2021

Tom in service was great. Let me know quickly what was the issue and car was ready when they said. Would recommend the dealership for service. More

by amykimmchin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2021 -

amykimmchin responded

Service department employee Tom Coward did a great job

May 29, 2021 -

Smythe Volvo responded

Thank you for the kind words and for taking the time to share your experience. We appreciate your loyalty and look forward to seeing you in the service drive at your first scheduled maintenance.

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