Smythe Volvo

Even though I purchased my car in December my Sales Rep Stacey helped me out the same way he did back in December when he sold me the car. Which was very thoughtful. I was having my car serviced and he wen Stacey helped me out the same way he did back in December when he sold me the car. Which was very thoughtful. I was having my car serviced and he went above and beyond with making sure my process went smooth. Every time my mom or I reached out to him he responded promptly and made me feel more comfortable about bringing my car back to get serviced. Thank you again Stacey for everything! Talk about A1 Service! I called Brandon the day before and he was very polite/helpful with allowing me to bring my car in due to my work schedule conflicting with the original time my appointment was. He followed up when my car was done being serviced wanting to make sure they did not miss anything and I was really appreciative for that. I also learned a few new things about my truck with a truck lesson I was given by him. Thank you for the insight! The people at Smythe Volvo goes above and beyond for their customers and no good service should go unseen. Thank you again guys for everything! -Saich H, More

We scheduled online a test drive with one of the sales person around 2 weeks back. When we arrived, the sale rep was over booked ( had 3 clients at same time) and so he didn't had time for us. Not sure person around 2 weeks back. When we arrived, the sale rep was over booked ( had 3 clients at same time) and so he didn't had time for us. Not sure why would they would book 3 clients at same time .. Anyhow another sales rep was assigned to work us. He was nice and did answer all our queries. However there was no followup done by him after the visit.Since the visit we have been looking online and requesting quotes for cars we like but response. Seems like they are not interested in selling cars when someone is ready to buy one. I even went to dealer rate site and sent a email to the sales rep. He responded back within few minutes but again after that no follow. Have emailed him few times and no response. Very unprofessional buck of people . Haven’t seen such a lack of customer service like this at other dealerships.. More

This dealer was easy to deal with, provided me w easy processing of my vehicle transfer . And the prices were fair. Discovered later a few glitches, made an appointment a few days later and they took car processing of my vehicle transfer . And the prices were fair. Discovered later a few glitches, made an appointment a few days later and they took care of it. Salesman was Patrick and service ad was Michael. Thanks. ---Matt. More

I picked up my third XC60 from Smythe this week. I've never had a bad experience between servicing and leasing my vehicles. Bob Cerza was amazing to work with -- so patient and pleasant. He worked hard never had a bad experience between servicing and leasing my vehicles. Bob Cerza was amazing to work with -- so patient and pleasant. He worked hard to get me the best pricing and made the process so easy. Shawn spent a lot of time to take me through the functions the car came with and explained them in a very basic way that I could understand. The leasing process was quick and easy with Ernest. I wholeheartedly recommend buying or leasing from Smythe Volvo. More

I recently leased (another) new XC60 and dealt with Eric in sales who was knowledgeable, competitive on pricing, friendly, and very easy to work with. Additionally, everyone else at the dealership seems to in sales who was knowledgeable, competitive on pricing, friendly, and very easy to work with. Additionally, everyone else at the dealership seems to be very nice, and their service dept is excellent. More

I am very satisfied with the purchase process. Every step of of my buying experience was performed with the professionalism at the best level. I will definitely recommend Kyle and this dealership to my frie of of my buying experience was performed with the professionalism at the best level. I will definitely recommend Kyle and this dealership to my friends More

Despite not getting a car at this dealership, Bob Cerza was good on his word. He made sure that all our questions were addressed and all our wishes were met in our car shopping experience. He listened and was good on his word. He made sure that all our questions were addressed and all our wishes were met in our car shopping experience. He listened and actually tried his best to help us. More

I had a very professional and efficient buying process. There was a certain aspect I wanted in a car and the very first thing Bob said was ‘if we don’t have it, I’ll see what is coming in or what I can fi There was a certain aspect I wanted in a car and the very first thing Bob said was ‘if we don’t have it, I’ll see what is coming in or what I can find for you.’ And when Bob gave me pricing, he considered my parameters from the start. Emilia was very thorough and pleasant in walking me through the car’s features. Everyone at the dealership respected my time. More

Just had my first service with Smythe on my XC90. One of the best experiences I've had with a service department. Very helpful, courteous, and offered services that I had coming for free that I didn't even the best experiences I've had with a service department. Very helpful, courteous, and offered services that I had coming for free that I didn't even know about. Brandon was great to work with - explained everything in detail and answered every question patiently. All of the work was done as promised and by the time promised. More

Top notch service. Doug always insures that the necessary work is done correctly without the need for a second visit. Further safety is always his concern and is quick to advise me of the need for repairs wh work is done correctly without the need for a second visit. Further safety is always his concern and is quick to advise me of the need for repairs which get done. Thank you More