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Smythe Volvo

Summit, NJ

4.9
5,672 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,672 reviews

April 09, 2019

Positive sales experience I worked with Chris Jones and found him to be friendly, knowledgeable and responsive. I was searching for both new and pre owned vehicles and he was a More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
May 29, 2019 -

Smythe Volvo responded

Your recommendation and business are greatly appreciated at Smythe Volvo. Chris is very good at what he does and a nice, down to earth gentlemen. Thank you for taking the time to post these comments.

April 09, 2019

As always, Smythe Volvo delivers! This is our 4th Volvo with Smythe and once again they delivered a first class experience and sense of true partnership. Given I'm familiar with Volvo More

by Fstorz02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bergeron
May 29, 2019 -

Smythe Volvo responded

4th Volvo! Thank you, thank you, thank you and most recently thank you. Your loyalty is a testament to our great team working together for our customers. We truly appreciate you choosing Smythe Volvo time and time again. We'll see you in the service drive at your first service!

April 05, 2019

Debbie is fabulous and wonderful Debbie was such an amazing sales rep. She was so amazingly helpful and truly a fabulous woman. I have to commend her abilities, knowledge and determin More

by YMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Amster, Shaun Hayes, Kevin Bergeron
May 29, 2019 -

Smythe Volvo responded

I must agree, Debbie is fabulous. Thank you for sharing your experience of Debbie and Smythe Volvo. We appreciate your business.

April 02, 2019

Excellent customer service and great dealership The sales person I dealt with was very professional and provided all the necessary information that I need to decide the vehicle. It was very great ex More

by Suneel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Lagzdins (Business Development), Shaun Hayes
Apr 05, 2019 -

Smythe Volvo responded

Professionalism and product knowledge are two of the major themes we discuss in our sales meetings. Bob, Shaun and our whole team do a great job at providing and maintaining the type of service our customers have come to expect.

April 01, 2019

Volvo purchase While deciding on which car to purchase, Brian went through all options with me to help me make the right decision. Even after the car was in my poss More

by SA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gagliardi
Apr 05, 2019 -

Smythe Volvo responded

We appreciate the time you spent in submitting this review. Brian is a good person. Selling a car is not just a single action or event. It is starting and maintaining a relationship. Being there after the sale as a salesperson and a company is part of the character of Smythe Volvo.

April 01, 2019

Great service at Smythe Volvo when I bought my new Volvo XC90. Very professional and knowlegded staff which seems to always be doing the little extra for the custo More

by U Bank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
Apr 05, 2019 -

Smythe Volvo responded

It is the little things usually that make the biggest difference. It takes people who are engaged and care. We hope you have many safe and happy miles in your X/C 90.

April 01, 2019

Great dealership/great customer service I just bought my first Volvo. I had a great experience at the Smythe dealership. All of the customer service people and sales people seemed to work More

by Dks
Customer Service
Recommend Dealer
Yes
Employees Worked With
Deborah Amster
Apr 05, 2019 -

Smythe Volvo responded

Welcome to the Volvo family. Good choice in a vehicle and thank you for choosing Smythe Volvo. Deborah is all of the things you say about her and is an integral member of our team. Thank you for your time and for posting these kind words.

March 31, 2019

Great, quick and comfortable Everyone was So professional and cautious , it was a great experience and I would recommend this dealership to everyone looking to purchase a used or More

by Phil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gagliardi, Kevin Bergeron
Apr 05, 2019 -

Smythe Volvo responded

We are very happy you had a great experience. Your business and time spent in creating this review is much appreciated.

March 31, 2019

A Great Experience It’s finally time for a new car so I have been shopping around. I went to Smythe Volvo and had the wonderful experience dealing with one of your staff More

by Davidr
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gagliardi
Apr 05, 2019 -

Smythe Volvo responded

This is a great review. Thank you for taking the time to make it. Brian is knowledgeable and has a relaxed but professional way about him. Buying a new car is not something you do everyday so the experience should be more than an everyday experience. We appreciate your business.

March 31, 2019

Never disappointed! My car is always taken care of and ready quickly! Staff is very accomadating, professional and kind. It is always a great experience coming here! More

by Samantha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2019 -

Smythe Volvo responded

Thank you for sharing your experience of our service department. Doug is diligent and every detail is important to him. This is something we focus on as a group in the service department. Your time is important to us and so is your business.

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