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Smythe Volvo

Summit, NJ

5.0
6,327 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,327 reviews

April 18, 2020

We have been so happy with Smythe Volvo after a troubling experience at our last dealership. All of the staff at Smythe are professional and courteous. We have been helped numerous times by Brandon Zimmerm More

by Meghann
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Apr 29, 2020 -

Smythe Volvo responded

Thank you for this terrific review of the Smythe Volvo service department and of Brandon. It is rewarding for all of us to read your review. Brandon is a solid member of our service team. We appreciate your business.

April 18, 2020

I recently leased a 2020 S60 from Smythe and had a very positive experience. The process was very smooth and easy, especially given the current COVID-19 situation. Much of the paperwork was handled electro More

by CM1978
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Smythe Volvo responded

Thank you for your loyalty and for your kind words. Our team has responded well to the "new" way of doing business mainly because we stress listening to our customers needs at every sales meeting and our team excels at this. We appreciate your business and hope you have many healthy, happy, safe miles in your new Volvo.

April 16, 2020

First Class Smythe called me about a recall repair, and I asked for them to review the overall maintenance of the car. They suggested a number of fluid and filte More

by Jeff Vorchheimer
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Zimmerman
Apr 17, 2020 -

Smythe Volvo responded

Thank you Jeff. We appreciate you taking the time to share your experience an we appreciate your business.

April 15, 2020

Kyle made an ordinarily dreadful process more pleasant than I could have ever expected. He was professional & dedicated to making sure I left the dealership satisfied. More

by Natalie
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez
Apr 17, 2020 -

Smythe Volvo responded

Natalie thank you for these kind words. It is rewarding for Kyle and all of us to receive such a great review. Thank you for your business.

April 15, 2020

Service department has been great Brandon has been great to work with. He has always followed up on time and kept me updated whenever my car has been in for service. More

by Nirav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Apr 17, 2020 -

Smythe Volvo responded

Follow up is key in our business. Thank you for posting this great review.

April 13, 2020

Our lease on our current Volvo came due during the pandemic and we were worried, to say the least. Owner Kevin and his team, PJ and Kyle, worked with us via phone, email and text to return my vehicle More

by Nicole28
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Lee
Apr 17, 2020 -

Smythe Volvo responded

Thank you Nicole. It is good to know we were able to ease your worry. This pandemic seems to bring bringing out the best in people as is evident in your kind words. Enjoy your new Volvo and we hope you and your family stay safe and healthy.

April 08, 2020

In the age of coronavirus, you question whether you can put off some things. I needed new tires and fortunately Smythe Volvo is open because it provides an essential service. Tires were ordered and my serv More

by clzeman119
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Apr 11, 2020 -

Smythe Volvo responded

Thank you for this great review. Our technicians and advisors take pride in their ability to help our customers in need. We appreciate your business.

April 08, 2020

Kyle helped me with my first Volvo three years ago, which was an amazing vehicle I might add. At the end of my lease, I was worried what the procedure would be given the new constraints of covid. I work as a More

by volvos60NJOH
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bergeron
Apr 11, 2020 -

Smythe Volvo responded

Thank you. Kyle is a true asset and valuable team member. We are doing all we can to met our customers needs while keeping them and our fellow team members safe and healthy. We appreciate you taking the time to share your experience and we appreciate your loyalty.

April 07, 2020

50,000 mile service First friendly, and the valet service was a pleasant experience. This dealership always gives wonderful service. Smythe Volvo can be trusted an More

by Margaret Gibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Zimmerman
Apr 11, 2020 -

Smythe Volvo responded

Thank you Margaret. We appreciate you taking the time to post these kind words. We were fortunate to already have our valet service up and running in our service department. We have been able to help many customers who need repairs and service on their vehicles during these difficult times.

April 06, 2020

Easy Breezy! I recently took a lease on a 2020 Volvo S60 T5 Momentum. Went in for a test drive, but they had me at 'hello'. Acquisition could not have been easie More

by Vicky G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ruane
Apr 07, 2020 -

Smythe Volvo responded

Vicky, Thank you for this wonderful review. It is rewarding for Patrick and all of us to read. We appreciate your business.

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