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Smythe Volvo

Summit, NJ

5.0
6,321 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,321 reviews

September 25, 2018

Great experience Bob Cerza was the salesman that I dealt with he was honest and easy to deal with everyone we met were friendly and knowledgeable in the roll that th More

by MKMJR1125
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Smythe Volvo responded

Friendly and knowledgeable are strong attributes of Bob's personality. Thank you for posting this review and thankyou for choosing Smythe Volvo.

September 24, 2018

Excellent Service! I cannot say enough positive things about Smythe Volvo and their service department! My rep Tom Coward and he was awesome to work with during my stay More

by mcolarossi7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Smythe Volvo responded

Tom is a natural service writer and a great person. You comments are rewarding for Tom and all of us to read. We appreciate taking time out of your day to share your experience. We are looking forward to seeing you next time around.

September 24, 2018

Great experience! Bob was very responsive to all my requests. I'm a return customer and have worked with Bob before. I would highly recommend him and hope to work with More

by Sanchezcpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 01, 2018 -

Smythe Volvo responded

Thank you for sharing your experience of Smythe Volvo and Bob. Your endorsement means a lot to Bob and all of us. Thank you for your loyalty.

September 23, 2018

Best car dealership I ever been I received a promotional offer from Volvo in the mail and decided to follow up on it at the Smythe Volvo dealership. There, I was assisted by Chris More

by kochegar123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Jackson, Chris Jones
Oct 01, 2018 -

Smythe Volvo responded

What a great endorsement of Chris and Kyle. Your time spent sharing your experience is greatly appreciated as is your business. This feed back does a lot to keep Chris and Kyle performing the way they do. Thank you.

September 21, 2018

Very Professional and worth checking out. Real glad we did. Smythe offers what you would hope a buying experience could be and am impressed with the certified used. We have always been a Honda family but Vo More

by Kgreen18
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pablo Delafuente
Sep 22, 2018 -

Smythe Volvo responded

Volvo's smart and environmental mind set has attracted many new customers. Thank you for considering Smythe Volvo and thank you for taking the time to share your experience. Pablo is a good salesperson and is very pleasant to deal with. Enjoy your certified vehicle and we'll see you at your first oil change.

September 20, 2018

Very pleased with the service! I received a promotional offer from Volvo in the mail and decided to follow up on it at the Smythe Volvo dealership. There, I was assisted by Chris Jo More

by Aleks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jones
Oct 02, 2018 -

Smythe Volvo responded

Thank you for this stellar endorsement of Chris, Kyle and Smythe Volvo. Your time spent in sharing your experience is greatly appreciated. We are very happy you have been satisfied and we will continue to strive for this level of service.

September 20, 2018

Friendly and professional Our experience at Smythe Volvo has been very welcoming. We were looking for XC 40, which is a hot car right now with limited availability. Even then, More

by Munir S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Amster
Oct 02, 2018 -

Smythe Volvo responded

Very thoughtful of your to send in this survey. Thank you. We are glad Deborah treated you with the consistent service we have come to expect from her. We hope to see you in the future.

September 19, 2018

Hooked me up My wife was torn between two vehicles but preferred the Volvo. A closer dealership refused to work with us. It was odd. But Bill Backes at Smythe s More

by jmh2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Backes
Oct 02, 2018 -

Smythe Volvo responded

Receptive, responsive and stress free is what we are aiming for. Thank you for your business and we look forward to seeing you at your first service.

September 19, 2018

Best experience I've had buying a car. When I walked in the door there was a pleasant relaxed atmosphere. I had called ahead and the car was ready when I arrived for a test drive. I was buy More

by Samantha1?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian
Oct 02, 2018 -

Smythe Volvo responded

That's a great picture. Thank you for choosing Smythe Volvo. Steve continues to deliver excellent service. We appreciate you sharing your experience.

September 18, 2018

Volvo Experience @ Smythe Volvo In the simplest of words, Bob Cerza and his colleagues over at Smythe Volvo are an outstanding example of a positive car buying experience. If you’re More

by USMCtanker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Lee
Sep 18, 2018 -

Smythe Volvo responded

Outstanding experience and exceeding expectations is the end goal of what we are striving for. Thank you for choosing Smythe Volvo and for sharing your experience.

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