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Smythe Volvo

Summit, NJ

5.0
6,331 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,331 reviews

November 11, 2017

Excellent Service Every Time The team at Smythe Volvo have always delivered excellent service to me and my family for over 12 years. The first car that we bought from Smythe Volv More

by T Castellone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Dina Thomson
Nov 11, 2017 -

Smythe Volvo responded

We know the value our customers put on reliable service and so we do everything we can to provide it. Thanks for taking time to review us and for your many years of business.

November 10, 2017

Satisfied customer Excellent staffs. Dennis is courteous and knowledgeable. He goes an extra mile to satisfy a client. I am always at peace knowing that my car is servi More

by Gousse124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Robert MacMillan
Nov 10, 2017 -

Smythe Volvo responded

Dennis and our service team will always go the extra mile! Thanks for the review. enjoy!

November 10, 2017

Top-notch customer service The team at Smythe went above and beyond to help us with a timely maintenance issue, ensuring that safety and family are more important than anything More

by volvo2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2017 -

Smythe Volvo responded

Its easy to shine when everything is working the way it should - when things don't is the real test. That's where we try to go that extra mile to make sure you know we are here to help you regardless of what happens. Thanks for the compliment and for you business.

November 09, 2017

Felt like family.. I was so happy I went to Smythe Volvo and received assistance from Bob Cerza! Bob made me feel like family! Bob worked with me until he found a car t More

by Pathfinder47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2017 -

Smythe Volvo responded

Bob is one of our Smythe Volvo treasures. He truly understands what it means to make people feel welcomed and well taken care of - in short like they are part of the family, the Smythe Volvo family. Thanks for taking the time to let people know about your experience with us. Enjoy your new ride!

November 07, 2017

40k service I had an excellent customer experience and my car was very well taken care of. Mike was very thorough and very patient in explaining what had to be More

by TLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian and Anthony, Michael Watson
Nov 07, 2017 -

Smythe Volvo responded

Paying attention to the little details is one of the most important things we can do. For us that is the make or break of providing an excellent customer experience. Thanks for your review.

November 06, 2017

Top notch Superb treatment and service. Eric and his team made the process easy and enjoyable. Smythe backs up its products with quality, open and caring Thank More

by Lars E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kulawczyk
Nov 06, 2017 -

Smythe Volvo responded

What a great compliment. This is what we work hard for every day. Thanks for taking time to say so and let others know about how your were treated at Smythe Volvo. Enjoy!

November 06, 2017

Great Experience with Eric Had a great experience with Eric K at Smythe Volvo who helped me get into a new Volvo. Deal was done over email/phone. Eric was kind enough to pick me More

by RizwanMisbah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kulawczyk
Nov 06, 2017 -

Smythe Volvo responded

Our goal is to make you feel that way in sales and service anytime you visit us. Eric fully appreciates this and does a wonderful job of making people feel like they are part of our Smythe Volvo family. Thanks for taking time to review us and for your business - enjoy!

November 06, 2017

Excellent Work Andreaus did excellent work applying the pin stripe detailing to our car. He also followed up by buffing out some scratches on the trunk of the car. More

by Douglas Koppenol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andreaus - detailing/body work, Dina Thomson, Michael Watson
Nov 06, 2017 -

Smythe Volvo responded

Its a team effort and we have a great team. Thanks for noticing. Enjoy!

November 05, 2017

lease of new car Bob was honest, easy to work work with and very knowledgable, kind and helpful. He was respectful of our time and helped us identify the most cost eff More

by Mpavese
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2017 -

Smythe Volvo responded

Honest, Knowledgeable and easy to work with, We agree - that's Bob in a nutshell. Thanks for the compliment. Enjoy your new Volvo!

November 03, 2017

Best auto purchase experience Simple. Clear. Honest. I leased a beautiful new 2018 Volvo S90 T6 through Eric Kulawczyk in October 2017. All details were agreed upon by phone. Wh More

by alexe82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kulawczyk
Nov 04, 2017 -

Smythe Volvo responded

Simple, clear and honest! Three words that we love to hear describing your experience with us. Eric is both friendly and conscientious and loves what he does - it shows. Thanks for taking the time to review us. Enjoy your new Volvo XC90.

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