Smythe Volvo

Customer service Nick and all of the service representatives are wonderful! They are knowledgeable, polite and always explain issues to me in a way I can understand. Nick and all of the service representatives are wonderful! They are knowledgeable, polite and always explain issues to me in a way I can understand. Always feel well taken care of there. Great dealer experience. More

Great Dealership We just purchased our second Volvo from Chris Henriksen at Smyte and I highly recommend Chris and Smythe to anyone in the market for a new or used car We just purchased our second Volvo from Chris Henriksen at Smyte and I highly recommend Chris and Smythe to anyone in the market for a new or used car. Chris Henriksen's honest and forthright manner and highly informative approach really gave us the sense that we were buying the right car for us and also getting a great value! Having purchased our other car from Smythe as well, we have become acquainted with many of the guys in the service department and would be remiss if not say that their honest and impeccable service is another reason we did not consider even looking at cars at another dealer. More

great experience My husband and I were looking for the S60, after seeing what Smythe had online we decided to go and see them in person. Eric Hendriksen was so knowled My husband and I were looking for the S60, after seeing what Smythe had online we decided to go and see them in person. Eric Hendriksen was so knowledgeable, helpful & nice. He took the time to show us all the features and we decided to go ahead and purchase the car from them. Dealing with Alex in the finance area was great as he was a wealth of knowledge as well. I highly recommend Smythe....with employees like these it's no wonder they have been in businesses so long! :) More

Emergency repair of S80. We have been with Smythe Volvo for over ten years. We currently own two older Volvos, a 2004 Volvo XC-90 and a 2008 S80. We can think of no other plac We have been with Smythe Volvo for over ten years. We currently own two older Volvos, a 2004 Volvo XC-90 and a 2008 S80. We can think of no other place to have the servicing of these vehicles. Every time we had an issue the service department has come through with flying colors. This time was no exception. Even though I did not have a scheduled appointment, Doug and Tony got the S80 checked out and repaired. I thought I was going to miss an important meeting but their diligence and hard work allowed the car to be repaired and back on the road in plenty of time. They are truly the best. More

All around SUPERB Dealership!! Just drove home my newly leased 2015 XC60...the 3rd car I have either bought of leased from Smythe (my husband purchased his used Volvo 960 there two Just drove home my newly leased 2015 XC60...the 3rd car I have either bought of leased from Smythe (my husband purchased his used Volvo 960 there two years ago). As always it was an excellent experience! Both Kristian and Alex are professional, extremely knowledgeable, courteous, caring, friendly, very pleasant and they made the entire leasing process seamless. I had extended my previous lease because Volvo was supposed to come out with a new engine for the XC60 but this was delayed beyond the allowed lease extension time-table. The lease extension process was tedious but Kristian was with me throughout the process assisting me however I needed. Although I was disappointed that Volvo (the company) made this decision to delay the new XC60 engine, Kristian went out of his way to assist me in getting a new car and the lease extension and he worked with me to bring the monthly new lease cost to within my guidelines. Whenever I had a question or concern, Kristian immediately responded with answers. Actually, everyone at Smythe Volvo goes out of their way to make sure all issues are dealt with promptly and resolved. During my lease-extension period with my 2013 XC60, I had a minor fender bender and needed it repaired quickly before my extension expired. Tony got me an overnight appointment in service and Doug went above and beyond by arranging an immediate appointment at the body shop so that the repair could be promptly done before the lease extension expired. I could not have asked for or received better service. I have never had a bad experience at Smythe and I will be purchasing (or leasing) all my future cars from Kristian and Smythe Volvo. Now that I have my new car, the only down-side is that I will not be visiting Smythe very often and I will miss that because I feel like they are all my friends and everyone there makes you feel that you are the most important customer they have!! You can't ask for more than that. More

Great buying experience We just bought a used XC90 last weekend from Smythe's Kristian Hendriksen, who made the entire process seamless and painless. He was very friendly and We just bought a used XC90 last weekend from Smythe's Kristian Hendriksen, who made the entire process seamless and painless. He was very friendly and knowledgeable and he offered the car at a fair price. No games. No hidden fees. Whenever we had a question, he responded promptly. He also never tried to pressure or upsell us. As a woman, I've dealt with salesmen who were condescending or dismissive, but everyone at Smythe was very respectful and courteous. Definitely worth the drive to NJ from Brooklyn. We've only had the car for a week, but it runs great, and if it continues to run as well as I suspect it will, we'll definitely head back to Smythe for our future car purchases. More

Great Dealership I love how you actually drive your car into the building for service! You are promptly greeted with a smile. Car is cared for efficiently and done r I love how you actually drive your car into the building for service! You are promptly greeted with a smile. Car is cared for efficiently and done right the first time. Over the past 6 months I have been in 3 times for regular maintenance and warranty service. Always the same friendly experience. I had a problem with the leather seat wearing out prematurely. The dealer in Bridgewater where I live said it was not covered by warranty and would not repair. I brought to Smyth. They called Volvo and arranged to have the work done (half Smyth, half Volvo). I know that replacing a front seat on a modern car with all the electronics and gadgetry probably cost with parts a labor a grand or two. So now you know why I drive 45 minutes to go to Smyth rather that the 10 minute drive to the Bridgewater Volvo dealer. Bridgewater is fine and functional. But Smyth is friendly, consistently efficient and outstandingly personable. Both Tom and Dennis in service have always done us right. Even a courtesy hand car wash on the last visit. Kevin the owner is a very nice guy and even remembers us when we come in and he sees us. They have my business and should get yours! More

GREAT EXPERIENCE I have been leasing Volvos for over 20 years. I wouldn't consider going anywhere except Smythe Volvo for my cars. There is always someone there who I have been leasing Volvos for over 20 years. I wouldn't consider going anywhere except Smythe Volvo for my cars. There is always someone there who will go out of their to make sure any and all issues are resolved. When I go there I feel like part of their family. More

The Best Buying Experience I have purchased many cars and I must say the experience with Smythe and Kristian were the BEST I have ever experienced. Typically, these reviews for I have purchased many cars and I must say the experience with Smythe and Kristian were the BEST I have ever experienced. Typically, these reviews for dealerships are only written because the sale person requests it. However, I am writing this even before my sales person, Kristian Henriksen, could email me. From the moment I walked into Smythe I could not have been treated with more respect. The dealer experience is one piece of the car buying process, but purchasing a car often comes down to price and Smythe did not play any games. They offered a great price, better than other dealerships, off the bat and made the buying experience as painless as possible. When we went to pick up the car is was equally as painless with a thorough explanation of all the financing as well as a detailed tour of EVERY vehicle feature. I would recommend Smythe, and Kristian, to anyone looking for a luxury car, not just a Volvo. More

Excellent dealership to do business with We are very satisfied with the incredibly professional service we received at Smythe Volvo. Our salesman, Tom Rzasa, made us feel comfortable and gui We are very satisfied with the incredibly professional service we received at Smythe Volvo. Our salesman, Tom Rzasa, made us feel comfortable and guided us through the whole shopping experience. We are delighted with our new V60 T5 Cross Country and would certainly recommend Tom to anyone thinking of buying one! More