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Smythe Volvo

Summit, NJ

4.9
5,736 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,736 reviews

April 26, 2012

I'm a big fan. From Kevin and Tom to Gary and Doug and everyone in between my positive experiences with Smythe are what keep me coming back. I readily recommend Smythe to my friends and colleagues because More

by spenders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Rzasa
Apr 26, 2012 -

Smythe Volvo responded

Hi Steve, We really apreciate such a great vote of confidence - especially when it comes from such a valued customer. What you describe is what we continually strive for with our team. Thanks for your years of loyallty.

April 25, 2012

My family has been customers of Smythe Volvo since 1992. The service department has always been professional, accomodating and honest. The staff is excellent in providing solutions to all your service needs More

by AmandaVolvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 25, 2012 -

Smythe Volvo responded

That is a great endorsement. Taking the time to explain things and listen for questions that our customers have are well honed skills that all of our service writers possess. Thank you for taking the time to share your thoughts.

April 24, 2012

I have had previous Volvo vehicles serviced at Smythe over the years in a very satisfactory manner. These cars had not been purchased at Smythe. I was now replacing an 2001 V70 wagon and I was committe More

by joeq8562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2012 -

Smythe Volvo responded

This is what we are aiming for in service and it is comforting to know that we are turning over our service customers to such a caring and competent sales staff. Thanks for taking the time to share those nice words.

April 24, 2012

Great service and a wonderful experience! Everyone was very helpful and everything was explained in great detail. I would absolutely buy another Volvo and take it there for service! More

by pamerc31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh
Apr 24, 2012 -

Smythe Volvo responded

Thanks for the kinds words. We'll see you next time in!

April 24, 2012

Tom did a good job of explaining the work needed and was able to find the parts today vs. having to wait until tomorrow. He was also willing to discuss additional items with me when I picked up the car. More

by tokrongly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 25, 2012 -

Smythe Volvo responded

Thank you Mr. O'Krongly. Tom is a real professional. His years of experience with Volvo is a great asset for our company. I hope your Volvo ownership is lengthy.

April 23, 2012

Our car had to be towed to the dealership and the service department immediately took a look at. They fixed it right away and had us on our way in minutes so we wouldn't be without a car. We really appreci More

by lbevere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
Apr 23, 2012 -

Smythe Volvo responded

I'm sorry you had trouble with your Volvo but I am glad we were able to get you back on the road quickly. We aim to achieve this turnaround time with all our customers. Thank you for your loyalty and kind words.

April 22, 2012

The experience while getting my car serviced was excellent. The cleaniness of the facility and professionalism of the service reps were well above average. I have been doing business with Smyth More

by roger schur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2012 -

Smythe Volvo responded

It's quite a reward to have a loyal customer like you give us a review like that. It is our goal to maintain the same level of professionalism that you've come to expect.

April 17, 2012

The best dealer out there!! Friendly staff, always willing to go the extra mile to make you feel welcome and like you are one of the family!! More

by amandaerin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh
Apr 17, 2012 -

Smythe Volvo responded

Thanks for the nice words. We will always try to make our customers feel this way. We'll see you next time in.

April 14, 2012

I have had my car serviced at Smythe for years. I trust them and have had nothing but good experiences. The service team is always informative and patient. My car is aging excellently due to their care. More

by Debbie Bonney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 15, 2012 -

Smythe Volvo responded

Trust is something that takes years to build and in our industry it is a valuable commodity. It is the foundation of our business. Thank you for the kind words.

April 14, 2012

When my husband and I started shopping for a new car, we wanted to find a good car, at a reasonable price, from a trustworthy dealer. We visited several dealers were extremely impressed with Smythe. We work More

by katherinerighi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kattwinkel
Apr 14, 2012 -

Smythe Volvo responded

Thank you for your high recommendation of our dealership! We are happy to learn that you are a satisfied customer whose loyalty we have gained through your positive experiences. We look forward to seeing you in the future!

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