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Smythe Volvo

Summit, NJ

4.9
5,700 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,700 reviews

March 04, 2012

I purchased my 2008 XC70 from Smythe. The sales process was refreshingly honest and my dealings with, and the work provided by, the services department have been great. I wouldn't consider taking it any More

by dtenbroeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Flanagan
Mar 04, 2012 -

Smythe Volvo responded

Thanks for the kind words. We strive every day to provide our customers with the best possible buying and service experience. Thanks for your loyalty to Smythe Volvo.

March 04, 2012

My experience with the Smythe service department has once again been a great experience. Nick handled the repair and communication with me with fantastic customer service skills explaining what was found to More

by bjmcardle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano, Nick Pavano
Mar 04, 2012 -

Smythe Volvo responded

It is great to read a review like that. Your words give us energy to keep doing our best. We take the trust our customers put in us seriously. Thank you for the recommendation.

March 03, 2012

Kevin and his entire staff were amazing to work with. They made the process of buying a new car, easy, efficient and fun! I WILL recommend them to anyone even thinking about buying a car! More

by Robibobi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Flanagan
Mar 03, 2012 -

Smythe Volvo responded

We know that purchasing a car is a very big decision and our job is to help you make the right one. Thanks for taking the time to let everyone know about your experience.

March 03, 2012

Symthe Volvo is by far the best car buying and service experience period. I have recommended them both family and friends on numerous occasssions. The level of professionalism and courtesy takes the dre More

by tenbrj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Flanagan
Mar 03, 2012 -

Smythe Volvo responded

Family and friends are our best source of advertising. Your kind words are greatly appreciated.

March 02, 2012

I've purchsed my last 8 cars at Smythe. Purchasing is simple - NO pressure. In 20+ years of service I've never had a bad experience. More

by Mark Dilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh, Tony Plesh
Mar 02, 2012 -

Smythe Volvo responded

Short and sweet. In a few words you've said a lot. Thanks for taking the time to post this review.

March 02, 2012

Smythe Volvo in Summit is a great place to get your car fixed and the Service is always friendly and professional. They are very helpful to answer any questions or concerns. Pleasant experience. More

by gomesjs
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick, Doug, Gary, Tony Plesh, Nick Pavano
Mar 02, 2012 -

Smythe Volvo responded

Being friendly and professional is not difficult when we have customers like you. We are glad you had a pleasant experience. Our aim is for you to have the same experience every time you are here.

March 02, 2012

I usually lease vehicles and this is the first vehicle that I have purchased in 10 years. I have seen and dealt with many dealers in the area for various makes of cars and SUV's. This dealer has been by f More

by jimrer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Flanagan
Mar 02, 2012 -

Smythe Volvo responded

Volvo really has a great product line. We are seeing many customers new to Volvo. I'm glad you had such a positive experience with us. We try hard to pay attention to every detail and that is what makes us stand out. Thank you for taking the time to share your comments.

March 02, 2012

I was very happy with all aspects of my service experience with Smythe Volvo. Service Manager Sean Flanagan was very responsive to my questions. This was especially important to me due to my limi More

by jtp36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Flanagan
Mar 02, 2012 -

Smythe Volvo responded

It is always a pleasure dealing with customers like you. I'm glad that the other Volvo owners you spoke with have had a similar experience. We strive to deliver this kind of service to all our customers. Thank you for the positive review.

February 29, 2012

The entire car buying experience was very pleasant. The staff were professional, accommodating, patient, and highly recommended! Very relaxed environment. High quality service. Very knowledgeable staff. More

by joshandjica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sargent, Stephen , Stephen Bergamo
Mar 03, 2012 -

Smythe Volvo responded

We pride ourselves on having the most professional and knowledgeable staff around, and reading your review confirms just that. Thanks for the business!

February 28, 2012

Great car buying experience! Brian was very helpful, arranging a test drive of an XC70 and telling us about the available options and color combinations. Brian worked with us to get to a mutually accep More

by tahiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gail
Mar 02, 2012 -

Smythe Volvo responded

Thank you for taking time to lets us know how your experience was. There are many different ways to build your Volvo and Brian is a great example of how we can help you make the right decisions. Enjoy the car!

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