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Smythe Volvo

Summit, NJ

4.9
5,672 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,672 reviews

January 13, 2012

This dealership is excellent in every way. The service is fantastic, the price is fair. They are very helpful with scheduling appointments, have loaners available as long as you schedule a little bit in adva More

by dsalvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Thomas Coward, Tony , Tony Plesh
Jan 13, 2012 -

Smythe Volvo responded

That is good news and it is what we are striving for. Selling and servicing Volvo's is what we do but that is achieved by building relationships. Your words are greatly appreciated.

January 12, 2012

The lease on my previous car was due to expire so I decided to browse other cars. While walking around the showroom Brian cheerfully asked f I had any questions. I instantly liked his direct good humor More

by AlmaBR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gail
Jan 12, 2012 -

Smythe Volvo responded

Welcome to the Smythe Volvo Family. The S80 is a great car and we sure you will love driving it for years to come. You will also find that our service department is as easy and honest as our sales staff. Thanks for doing business with Smythe Volvo.

January 11, 2012

Wonderful experience at Smythe! We are first time Volvo owners are were very pleased with our sales experience. The process was pretty painless and we truly appreciate the regard for our time. Chris thor More

by giannivolvo11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen, Chris Henriksen
Jan 11, 2012 -

Smythe Volvo responded

That is great to hear! We do our best to make the process of buying a Volvo a "painless" one. Enjoy your new Volvo!

January 10, 2012

My husband and I leased a Volvo for the first time in June through Smythe Vovlo. Since we had a great experience the first time we decided to go back when our next lease was up. The experience was just More

by runree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3, Craig Melquist
Jan 10, 2012 -

Smythe Volvo responded

Congratulations on becoming a two Volvo family! Brian is our newest sales person and it is great to see that he is developing such loyal customers. Thank you very much for your patronage, again.

January 10, 2012

First time Volvo buyer but had shopped once at the dealership before w/ my mom and had very good experience as well. The process of buying and negotiating a new car was very easy. Communication was More

by suzmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bergamo, Stephen Bergamo
Jan 11, 2012 -

Smythe Volvo responded

Thank you so much for letting eveyone know about your experience. We strive everyday to maintain a comfortable and open atmosphere with our customers. Enjoy your New Volvo!

January 10, 2012

Just a note of thanks to salesman, Tom Rzasa and the entire team at Smythe Volvo for the outstanding customer service demonstrated thru out the entire purchase process of our S60 Volvo two weeks ago. I More

by jhenry123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rzasa, Tom Rzasa
Jan 11, 2012 -

Smythe Volvo responded

Tom has been with Smythe Volvo for 12 years, and he has always been an outstanding person. Every day we do pay attention to the details, and it shows when we hear from satisfied customers such as yourself. Thanks for taking the time to let us know how we are doing.

January 09, 2012

I recently made a purchase with Brian and the Smythe Volvo staff and found the entire process painless and enjoyable. Brian and the staff were very knowledgeable and I wasn't made to feel pressured or r More

by bvolk00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gail, Craig Melquist, Sesi Cacoilo, Craig Melquist
Jan 09, 2012 -

Smythe Volvo responded

Thank you for your encouraging words. Great customer satisfaction keeps our customers coming back to Smythe. We are sure that our service department will continue the great experience you recieved with the purchase of your car.

January 06, 2012

Steve Bergamo was the most professional, easy to deal with sales rep I've ever met. He understood what we were looking for, and went the extra mile to earn our business. Steve promptly answered all of More

by twochucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bergamo, Stephen Bergamo
Jan 06, 2012 -

Smythe Volvo responded

We pride ourselves on our Outstanding customer satisfaction. Recommendations from our customers are our best advertising. Thank you for your business!

January 04, 2012

This is my third Volvo with the last two being purchased at Smythe. They are a friendly professional group that make the buying experience painless. Service is top-notch. I recommend without reservation More

by danieltapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin in Sales, Sean in Service
Jan 04, 2012 -

Smythe Volvo responded

We appreciate your loyalty and kind remarks - we look forward to being of service to you now and in the future.

January 04, 2012

I was at Smythe in December 2011 to have a loose steering wheel looked at. My wait was short, the service employees friendly and informative and the fix was simple and done at no charge. The service was done More

by ginadilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
?
Jan 05, 2012 -

Smythe Volvo responded

We are blessed to have customers like you. You give our business a feeling of home when we see your familiar face in the shop or in the showroom. Thank you for your years of loyalty and your kind words.

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