Back

Smythe Volvo

Summit, NJ

4.9
5,700 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
Contact Dealership

40 River Rd

Summit, NJ

07901

Directions

By Type

Showing 5,700 reviews

February 23, 2012

Nick was friendly, courteous, considerate, and funny. He even exceeded my request for turn-around time . I'm always happy to have Smythe take care of my car. More

by pmrunkle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick, Nick Pavano
Feb 23, 2012 -

Smythe Volvo responded

A friendly smile and a happy demeanor can really have a great affect on a person. You taking the time to say those kind words about Nick have the same affect. We consider ourselves blessed to have good customers like you. Thank you.

February 22, 2012

This is my first vehicle from Volvo. I leased the XC60 This is my first vehicle from Volvo. I leased the XC60 2012 from Smythe courtesy of Tom Rzasa and Stephen Bergamo. My sister and I were sear More

by paulnj26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rzasa, Stephen Bergamo, Tom Rzasa
Feb 22, 2012 -

Smythe Volvo responded

Tom and Steve are valued memebers of the Smythe family. We are glad that they were able to help you treat yourself to the car you deserved. Thank you and enjoy your new vehicle.

February 21, 2012

Very happy with our experience from beginning to end!!! Beautiful showroom with experienced professional sales people! Buying process was smooth and easy. Very happy overall! More

by Barri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Henriksen & Kevin (Dealership Owner), Chris Henriksen
Feb 22, 2012 -

Smythe Volvo responded

We are very glad to see that you were impressed with our ease of doing business. We try to make our buying experience as comfortable as possible. Thank you!

February 19, 2012

I have serviced 3 Volvos at Smythe and purchased 2 during the past 7 years. In sales and service all Smythe personnel are friendly, informative, helpful, honest, and competent. It is a pleasure to deal wit More

by Richard Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Tom Raza, Sean, Tom, Tony Plesh, Tom Rzasa
Feb 19, 2012 -

Smythe Volvo responded

Ricahrd, thanks for the kind words. It is customers like yourself that help make Smythe Volvo the place it has become. Your loyalty is very much appreciated.

February 17, 2012

Nick Pavano at Smythe Volvo was extremely helpful the other day when I had tire trouble. When I was on my way home from work my check tire light went on. Fortunately, I was near the dealership and stoppe More

by mbatcha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano, Nick Pavano
Feb 17, 2012 -

Smythe Volvo responded

Nobody ever plans for tire repair and it is never convenient. Nick and all our advisors know that we have to make situations like that as painless as possible. Thanks for your kind words.

February 17, 2012

My husband and I took in our 1997 Volvo 850T to have the antenna replaced. We always feel like family when we go to this agency. The employees know us by name and treat us like we are important to them. More

by ddtoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Pavano, Nick Pavano
Feb 19, 2012 -

Smythe Volvo responded

We are very happy to hear you feel like Family becuase that is our goal. We appreciate each and everyone of our customers. Thank you for taking the time to let us know about your latest Outstanding experience at Smythe Volvo.

February 16, 2012

Took car in for service and had arranged to wait at the dealer, since repair time was estimated at 1 hour. Service found that more work would be needed than originally thought, but my service advisor had a More

by jimpope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Pavano, Nick Pavano
Feb 17, 2012 -

Smythe Volvo responded

Your time is important to us. It is good to hear that your advisor was attentive to your situation. We strive to do this in every instance. We appreciate you taking the time to give us this good review.

February 15, 2012

We had previously purchased three new Volvos from Kevin Flanagan. When it came time to find a pre-owned Volvo for our teenage son, we contacted Kevin who within a week found and offered a fair price on a V More

by NJVolvoOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Flanagan
Feb 15, 2012 -

Smythe Volvo responded

From the Smythe Volvo family to your family - Thank You. We are committed to building and keeping the trust you have shown in us throughout the years.

February 15, 2012

I have worked with this dealership for the past 20 years, and with Kevin Flanagan in particular for the past 15 years. The customer service received is absolutely wonderful. Not only do they take pride in More

by EDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Flanagan and Stephen Bergamo
Feb 15, 2012 -

Smythe Volvo responded

Our business has been successful over the long term because of customers like you. Customer referrals are our best source of business and we appreciate your patronage throughout the years. Thank you.

February 14, 2012

This is my first time writing a review, although my S-80 has been serviced at Smythe Volvo for many years. The car rarely has issues beyond normal servicing. All work is always performed in an effective man More

by ken merin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug MacAdam
Feb 14, 2012 -

Smythe Volvo responded

Our technician’s technical skill and knowledgeable staff are the foundation for the quality of service we provide. Doug has a great grasp of both. Thank you for taking the time to compliment our service department.

...
562
...