Smythe Volvo

I've been serviceing with this dealership for several years now. I used to use the one on Route 10 but, they don't hold a candle to Smythe Volvo. I stopped by WITHOUT an appointment because I was ready t years now. I used to use the one on Route 10 but, they don't hold a candle to Smythe Volvo. I stopped by WITHOUT an appointment because I was ready to leave on a trip, and the car was developing a strange noise. Doug walked with me out to my car and within minutes was able to tell me what the cause was, what it would cost to fix, and how long the repair would take. I decided to delay my trip a day and have the repair done for peace of mind. Doug arranged to get me a ride home. (I live locally) The next morning I received a call telling me that the car was fixed, AND the repair was COVERED by an extended warranty that I had forgotten that I had even purchased a few years ago. Doug took it upon himself to investigate the warranty issue! I wish all car dealerships were run by the people at Smythe. More

Our experience with Smythe Volvo began with an email exchange with Brian Gail. I later met with Brian and found him to be honest and friendly. Brian was curtious and took the time to show what vehicles exchange with Brian Gail. I later met with Brian and found him to be honest and friendly. Brian was curtious and took the time to show what vehicles were available and answered all our questions. I would strongly recommend anyone looking for a Volvo to consider Brian at Smythe Volvo. More

I have been a customer of Smythe Volvo since 1998. I own two Volvos and they have been serviced exclusively by Smythe since I bought them. Without exception each time that I have dealt with them, they've be two Volvos and they have been serviced exclusively by Smythe since I bought them. Without exception each time that I have dealt with them, they've been nothing short of fantastic. The guys in the Service department are friendly, professional, and they take the time to explain the work needed and the cost involved. Once again today, Doug Macadam exceeded my expectations by seeing that my car was quickly worked on. More

I had wheel locks installed for XC60 and the service was short and completed right away. Mr. Sean Flanagan was very helpful and courteous. Thanks for the great service. short and completed right away. Mr. Sean Flanagan was very helpful and courteous. Thanks for the great service. More

Just brought my car in for what I thought was a sensor check/reset or quick fix and turned out to be a little more. Doug was outstanding in getting my car looked at, fixed, and ready within the hour so I check/reset or quick fix and turned out to be a little more. Doug was outstanding in getting my car looked at, fixed, and ready within the hour so I could feel safe on my trip to Boston the next day. Would recommend this service dept. highly as well as the service of Doug MacAdam :) More

Smythe Volvo is what a car dealership should be. That is, a collection of talented individuals working together for your benefit. They have successfully found the formula that leaves you the customer with th a collection of talented individuals working together for your benefit. They have successfully found the formula that leaves you the customer with the feeling that they won’t rest until your concerns or problems have been successfully dealt with. This past week, I was once again reminded why I have purchased or leased all 4 of the Volvos I’ve driven over the past 30 plus years from Smythe. My current lease is almost up on my 2010 XC60, and I had an inspection by the leasing bank’s representative scheduled for Monday 3/12. It was Thursday morning 3/8 and I had just become aware the evening before that my sunroof wouldn’t open. I called the Service Department and spoke to Doug to see if they could just sneak me in on Friday, so that someone could take a look at the sunroof so that I had a story for the inspector on Monday. Not only did they get me in, but they were also able to perform a scheduled 30,000 mile service and do some other previously unknown warranty work, in preparation for my inspection. They were also able to provide me with a loaner car at such short notice. I cannot say enough about the entire Smythe Volvo family. The Service Department is top notch. But it doesn’t stop there. Smythe Volvo stands behind the product that they sell. In fact, when we took possession of our 2010 XC60 three years ago, we had some issues. The model was brand new and had some growing pains. We had the vehicle in and out of the shop on a few occasions early on and the Service Dept determined that there were some software problems that were just beginning to surface in the model line and did their best to solve them. Unrequested, Sean Flanagan & Craig Melquist arranged to replace our vehicle with a new one. To this day, I’m still impressed that their pride in their product drove them to do the right thing, without even being asked. I currently am driving a 2006 S40 with over 100,000 miles. I am confident that Smythe Volvo will help me to keep my car on the road and provide me with another pleasant purchasing experience once I decide to trade up. More

Very positive experience. Dealer answered all questions. Very positive experience. Dealer answered all questions. Very convenient location. I would recommend the dealer and the salesman again. Great ca Very positive experience. Dealer answered all questions. Very convenient location. I would recommend the dealer and the salesman again. Great car. Definitely enjoy. Terrific experience. More

I have dealt with Smythe Volvo in Summit, NJ and Craig Melquist for many years. He is the best, so easy going, confident and knows what he does and does it with ease. The entire STAFF at Smythe is SO CO Melquist for many years. He is the best, so easy going, confident and knows what he does and does it with ease. The entire STAFF at Smythe is SO CONFIDENT and SURE of their work and has only ever treated me with kindness and respect. Those in the Service Dept. go above and beyond to see to my needs and I am very thankful for them. When you go to a dealer where the SAME people have been for years, you know that this has to start at the TOP and work its way down. Kevin, Shawn and Mr. Flanagan have built a top notch dealership that continues nothing but the BEST> I would not think of ever going anyplace but Smythe and using Craig Melquist. Every dealership should be run as well as this one. Pattie Friend More

Work was done fast and with good quality. Nick explained everything in details, and gave good tips how to avoid problems with the car in the future. Staff is friendly and professional. Overall experience is everything in details, and gave good tips how to avoid problems with the car in the future. Staff is friendly and professional. Overall experience is great. Thank you. More

I Have been dealing with Smythe Volvo for over 20 years and have never had a bad experience in service or sales. We started using them for service though we had purchased our first Volvo from a different and have never had a bad experience in service or sales. We started using them for service though we had purchased our first Volvo from a different dealer. They are a pleasure to do business with. More