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Smythe Volvo

Summit, NJ

4.9
5,768 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,768 reviews

March 06, 2012

I have been receiving the same excellent service at Smythe since 1977 when I bought my first Volvo.Most impressive has been the accuracy and reliability of their service department. My present Volvo is More

by kaaren patterson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug, Nike, and Tony, Tony Plesh, Nick Pavano
Mar 07, 2012 -

Smythe Volvo responded

That is a great review. Thank you. We have a few technicians working here now who have been here since the 1970's. The great staff we have helps us maintain the consistent good service we always strive to provide. Your kind words help our staff feel good about what they do. We hope you enjoy your retirement and we wish you well no matter what you decide.

March 05, 2012

Had a quick service on my Volvo, service department was friendly, and was out of there within 30 minutes on a saturday morning. I even was showed the part that needed repair. Thanks Nick. More

by jed217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano, Nick Pavano
Mar 05, 2012 -

Smythe Volvo responded

Your time is important to us. Concern for our customer's time and explaining the bill are two basic things that we try to stay focused on. I'm glad we were able to get you back on the road quickly. Thank you taking the time to let us know.

March 05, 2012

I had a great experience working with Smyth Volvo. Brian was a great sales man. I appreciate how he gave my husband and I space to make our decision without being pushy like most dealers. We are extremely More

by csifurman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gail
Mar 06, 2012 -

Smythe Volvo responded

We are glad to hear that Brian was such a great help to you in your car buying experience. A good sales person will assist a customer in making their purchase.

March 05, 2012

Brian greeted us as we walked in the door. He was very knowledgeable about all of the features and availability of the car model we were interested in buying or leasing. Without any pressure at all, he cl More

by M_B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gail
Mar 06, 2012 -

Smythe Volvo responded

Brian is our youngest sales consultant, but is doing a very good job of building his customer base, with great customers like you. Thank you very much for kind words.

March 05, 2012

I have been dealing with Smythe Volvo for many years. They have always been and continue to be honest, and willing to help you with any questions or concerns about your purchase. Their service departmen More

by srockoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bergamo, Stephen Bergamo
Mar 06, 2012 -

Smythe Volvo responded

Steve and all of our service advisors take great pride in their ability to take care of our customers needs. We feel our customers are the absolute best and our number 1 ranking nationally (combined sales and service) for Volvo customer satisfaction shows that our customers appreciate our efforts.

March 05, 2012

The experience with Steve Bergamo at Smythe Volvo is always very professional and courteous. My wife and I have now purchased four (4) Volvos from them and would recommend the dealership to anyone. More

by jheim_cu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Bergamo, Stephen Bergamo, Tony Plesh, Nick Pavano
Mar 06, 2012 -

Smythe Volvo responded

Thank you for your recommendation and your repeated patronage. Steve is a very important member of our team. His years of service are greatly appreciated by Smythe and its customers.

March 04, 2012

Smythe service dept is the best - attentive, friendly and trustworthy. They make you feel that they value your business, unlike many other luxury brands ie BMW Morristown!!!! More

by X002803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean flanagan
Mar 04, 2012 -

Smythe Volvo responded

Thank you for taking the time to post this review. Attentive, friendly, and trustworthy are all characteristics that we are proud of. It is our goal to stand out from all other luxury brands and with customers like you it is an attainable goal.

March 04, 2012

Awesome service, professional from start to finish. They took my concerns seriously, and took the time to explain what was needed and why. I felt satisfied, confident and respected. I will never take my c More

by Mcflana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Flanagan
Mar 04, 2012 -

Smythe Volvo responded

It is great to hear testimony like this. We want every customer who leaves our building, hangs up the phone, or leaves our site to have the same feeling. Thank you.

March 04, 2012

I purchased my 2008 XC70 from Smythe. The sales process was refreshingly honest and my dealings with, and the work provided by, the services department have been great. I wouldn't consider taking it any More

by dtenbroeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Flanagan
Mar 04, 2012 -

Smythe Volvo responded

Thanks for the kind words. We strive every day to provide our customers with the best possible buying and service experience. Thanks for your loyalty to Smythe Volvo.

March 04, 2012

My experience with the Smythe service department has once again been a great experience. Nick handled the repair and communication with me with fantastic customer service skills explaining what was found to More

by bjmcardle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano, Nick Pavano
Mar 04, 2012 -

Smythe Volvo responded

It is great to read a review like that. Your words give us energy to keep doing our best. We take the trust our customers put in us seriously. Thank you for the recommendation.

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