Smythe Volvo

This is the finest dealership I have ever encountered. I just purchased our fourth Volvo from Smythe and we have had all of them serviced at Smythe exclusively. The ownership is friendly (I consider the Pr just purchased our fourth Volvo from Smythe and we have had all of them serviced at Smythe exclusively. The ownership is friendly (I consider the President Kevin Flanagan a friend first) and they are rigidly honest. I purchased a 2008 CPO XC90 and the price was better than I have ever seen available at any dealership and I researched the purchase extensively. They took my 2006 Audi A8 in trade and paid me the wholesale book price as listed. We now own two Volvos, and we will continue to own only Volvos as long as Kevin and his family own the dealership. I have done work in the dealer industry and Smythe Volvo and its team is unique in their integrity, and the service and the value they provide. More

We have purchased several vehicles here, and have found the staff knowledgeable, honest and helpful. The service department is of high quality, the managers are courteous and responsive to our needs, are the staff knowledgeable, honest and helpful. The service department is of high quality, the managers are courteous and responsive to our needs, are very thorough and offer good advice. We are happy to recommend this dealership. More

Nick and Jason went out of their way to remedy a "self-inflicted wound" on my SUV - the side of my garage "collided" with my driver's side mirror, cracking the casing off, shattering some small part "self-inflicted wound" on my SUV - the side of my garage "collided" with my driver's side mirror, cracking the casing off, shattering some small parts and disconnecting the light bulb inside. With Smythe's typical courtesy and efficiency - and Jason's masterful use of black electrical tape - the pieces were put together and, to a casual observer, the mirror looks like new. When I off-handedly mentioned that the plastic molding on the side of the driver's seat had cracked a few months ago (I had duct-taped that myself to stop my coats and sweaters from getting caught in it), Nick mention that it was a warranty issue and a common complaint. Between him and Jason, it was replaced on the spot. Then Jason even re-synched my Bluetooth with my phone - something I had tried to do and failed to accomplish since it mysteriously lost the connection a few days ago. My husband and I have bought at least 6 Volvos from Smythe over the years and although we have always appreciate Craig Melquist's direct and friendly assistance with our purchase/lease, the main reason we return time and time again is because of the fabulous, efficient, courteous and competent service provided by Nick, Tom and their terrific service staff. The entire Smythe team is the gold standard as far as I am concerned and I would (and have) recommend them to friends and family. More

My family has two cars bought from Smythe Volvo and we have them serviced by them, too. Firstly, their sales department, headed by Kevin Flanagan, is the anti-dealer. I advocate to anybody I know who is c have them serviced by them, too. Firstly, their sales department, headed by Kevin Flanagan, is the anti-dealer. I advocate to anybody I know who is considering a Volvo at all to call Kevin because he is on their side. So many people I know are wary of dealers (including me) but I gladly send my friends to Kevin because he is going to give you the straight scoop on the cars, how they stack up, no-pressure, and a very fair deal. That sort of knowledgeable, respectful, no-pressure approach is one big reason Smythe is one of the top dealers in the nation. Now on to service, headed by Sean Flanagan. Another Flanagan, another stand-up guy, and another first rate operation. Also, the team of service advisors are professional, patient, and upbeat, regardless who you get. There have been many occasions where they have advised me how I can more simply or less expensively address an issue, when service really needs to be done, and have also stood behind all work done. Seriously, these guys are the best. Just look at their old school building, with everybody working in the same space, parts, service, service bays, no fancy waiting room with espresso machine and you can see that it is the people that makes Smythe special, and that is the root of their success - and a great testament to the power and longevity of character. More

We had a great experience through the entire process. Everyone we dealt with was friendly, things went smoothly and we drove away with a beautiful car. Everyone we dealt with was friendly, things went smoothly and we drove away with a beautiful car. More

I brought my 94 Volvo into Smythe for service. While I was there I decided to look at another vehicle. I really had no intention on purchasing at the time, however because of Steve B. and Sesi C., they bo was there I decided to look at another vehicle. I really had no intention on purchasing at the time, however because of Steve B. and Sesi C., they both made my purchasing another Volvo very easy, therfore, very rewarding. I purchased a Volvo truck and it is beautiful!! I WILL ALWAYS buy a Volvo and it will always be from Smythe. Great job Steve and Sesi. You have earned a lifetime customer. Thanks I must also give credit to Tony in the service department, because he is very thorough and patient. Thumbs up Tony!! More

We own several Volvos. The quality of the service department is one reason that we continue to buy our new Volvos at Smythe. This visit was for routine maintenance and check-up for my 1993 Volvo 245 department is one reason that we continue to buy our new Volvos at Smythe. This visit was for routine maintenance and check-up for my 1993 Volvo 245 Wagon. The auto body remains in excellent condition. However, as you would expect in a car that is almost 20 years old, mechanical wear & tear in the suspension is progressing. Sean met me at the service counter. I then went for a road test w/ Doug. He patiently explained what work should be done until I get a new replacement wagon, probably later this spring, and what things could wait. Once again, the work done by the service department kept the car going. R Rosenbaum Summit, NJ PS - As I am writing this, I just got home from driving the car after a 6" snowstorm. The car handled beautifully & comfortably in all respects. More

Left the car - '12 S60 - to have several accessories installed. Got a lift home after a quick stop at the service desk. They called to say the car was ready for pick up earlier than asked and the ride installed. Got a lift home after a quick stop at the service desk. They called to say the car was ready for pick up earlier than asked and the ride back appeared in short order. Checking out was equally efficient. Nick offered a helpful suggestion or two regarding servicing and my salesman, Chris, came out to say hello. Will be committed to use Smythe for all servicing going forward. More

Everyone was friendly at the dealership and our associate walked thru all the preowned and new options. Financing rates were very competitive. Sales approach was low key. walked thru all the preowned and new options. Financing rates were very competitive. Sales approach was low key. More

Fantastic customer service, great inventory and great knowledge about Volvos - this is our second purchase through Steve Bergamo and we recommend him highly. We have purchased two cars from Steve in the knowledge about Volvos - this is our second purchase through Steve Bergamo and we recommend him highly. We have purchased two cars from Steve in the past two years and have no reason to go anywhere else. What you want in a dealer, but also a particular salesperson, is someone who has honesty and integrity and is trying to sell you what YOU want and not what they want to sell. Steve is tremendously personable, has the highest integrity and is extremely knowledgeable about the cars themselves. In this instance, we looked at two identical cars in Steve's lot and for some reason one had more headroom than the other, but we preferred color of the other car, and Steve even offered to have the mechanic change the seats (at his expense) of both cars so I could have the seat that afforded more headroom in the color car that we wanted. After our first experience at Smythe Volvo, when our second car died, we immediately came to the conclusion that there was no need to go car shopping but that we would just go back to Steve to buy our next car and he is the only one we visited and we bought the car after the first visit. More