Smythe Volvo

This was my first Volvo purchase and it was a pleasure to work with this dealer. They were friendly, professional and competitive. I toured their service center and it was immaculate. I would absolutely pur work with this dealer. They were friendly, professional and competitive. I toured their service center and it was immaculate. I would absolutely purchase a car from them again. More

I had my first service visit at Smythe on 10/6/12 and it was as smooth as could be. When I purchased my car it had a broken dash vent that Smythe of course agreed to fix at no charge when it fit my sche was as smooth as could be. When I purchased my car it had a broken dash vent that Smythe of course agreed to fix at no charge when it fit my schedule. I set up the appointment with Gary via email which is nearly as quick as talking to someone on the phone (they reply very quickly via email). It was estimated to be a 30 minute job. I arrived at 7.55 am for my 8 am appointment, gave Tony the keys and we spoke briefly about the repair etc and I was back on the road at 8.20 am. Being back on the road in less time than anticipated was very nice since I had somewhere else to be shortly thereafter. As Tony handed me the keys he told me a little about the car's previous owner who purchased it new at Smythe and how well she took care of it. It's reassuring to know that Smythe's service dept has taken car of my car since it was new and having a service dept that's so professional, efficient and easy to deal with is a great thing. Thank you and I'll see you at the next 7500 mile service. J More

Service above and beyond the call of duty for an out-of-town Volvo owner!!! On a weekend drive from Massachusetts to New Jersey to visit family, my brakes began to grind horribly. Pulling in to out-of-town Volvo owner!!! On a weekend drive from Massachusetts to New Jersey to visit family, my brakes began to grind horribly. Pulling in to Smythe 10 minutes before the service department closed, with no appointment, I truly didn't expect them to be able to do anything, at least until the following week. I was flabbergasted and incredibly grateful to learn that they would be willing to fit me in THAT DAY to fix my brakes. At least an hour after the official closing time, I got my car back, brakes working beautifully, and I was able to continue on safely with my trip. I was so impressed by the service staff, and encourage anyone with a Volvo to visit Smythe. Though I don't live nearby, I did spread the word to my family in the area, and encouraged them to do the same. Thank you again for providing great service. More

We have a Volvo we purchased in FL and friends sent us to Chris with a glowing recommendation I also know a lot of Summit people who have always - for years - being singing Smythe's praises We can now too! Chris with a glowing recommendation I also know a lot of Summit people who have always - for years - being singing Smythe's praises We can now too!!! Patti and Bob Kipp More

We had a great experience at Smythe Volvo. Our salesman was courteous, informative and patient with our questions. He did a thorough review of all the car features and their finance person took time to e was courteous, informative and patient with our questions. He did a thorough review of all the car features and their finance person took time to explain the finance and leasing options. We have never experienced a more friendly group. Ana and John More

We had a very good experience at Smyth Volvo and our salesman (Tony Catarino) was very helpful and responsive. We purchased an 2013 S60 with AWD because of the excellent safety ratings and the features salesman (Tony Catarino) was very helpful and responsive. We purchased an 2013 S60 with AWD because of the excellent safety ratings and the features available. We also own an XC70 and have been very happy with the service at Smythe. More

My most current visit was for replacement of oil trap diaphragm. I was experiencing a very loud whining, with the check engine light on. So I brought the car in an emergency on a Saturday. Doug MacAda diaphragm. I was experiencing a very loud whining, with the check engine light on. So I brought the car in an emergency on a Saturday. Doug MacAdam was extremely helpful, and calmed my nerves saying that it was an oil trap diaphragm issue, and nothing that needed immediate attention; moreover, he took the time to look up my car and found out that this part and service was covered under an extended warrantee (my car has 107K miles on it, and my warranty ended years ago!...but good news...this part/service was covered until 120K so I was thrilled!) The repair was made today (a week later...I drove with the noise for a week, until Doug could get me in rush service with a loaner), and my car is perfect now. I highly valued Doug's honesty and his accomodating me as soon as possible for this service. I could have taken the car somewhere else, and they might have charged me hundreds of dollars for an 'emergency' repair that could have waited...and was covered under an factory-extended warranty. Kudos to Doug and his team! More

Sales folks willing to spend time with me: answering questions, reviewing cars available, test drives - no pressure, and they are readily available to answer questions by phone. Service: Courteous, p questions, reviewing cars available, test drives - no pressure, and they are readily available to answer questions by phone. Service: Courteous, polite, knowledgeable, they explain why actions were taken; they are very efficient at getting me in and out - and the loaner policy is outstanding. Also, I've on occasion dropped of a car *without* an appointment, due to some unexpected issue -- they are *very* accommodating here -- in most cases I got the car back the same day, and in worst case, no more than two or three days. For scheduled service appointments, car is ready when promised, if not sooner; and when I drop off the car, and haven't asked for a loaner, they always ask if I need a ride back home. Overall Volvos have been very reliable for us (driving them exclusively since 1987) - but more than that, it's Smythe that keep us coming back to the brand More

I went in to get my Volvo serviced and it was overall a very pleasant experience. Tony was very helpful and pleasant and the work done to my car was completed in a very timely and cost effective manner. very pleasant experience. Tony was very helpful and pleasant and the work done to my car was completed in a very timely and cost effective manner. More