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Smythe Volvo

Summit, NJ

5.0
6,418 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,418 reviews

May 07, 2024

This was our first Volvo purchase and we could not have been more impressed. Bob was accommodating and patient, lovely to work with. He even dropped the car at our house! More

by Catherine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Delva
May 16, 2024 -

Smythe Volvo responded

Welcome to the Smythe Volvo family. Thank you for this great review and these kind words towards Bob. We look forward to seeing you in the service drive at your first schedule maintenance.

May 07, 2024

Great service and communication. Took very good care of me and my car. Highly recommend More

by Jonsdeli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

Communication is the name of the game in the service department and Mark does a fantastic job at this. Thank you for posting this wonderful review.

May 07, 2024

Efficient, courteous, and professional. They took care of the problem and got me back on the road. More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

Thank you that is what we are striving for. Glad to know you had the experience you did. Thank you for taking the time out of your day to share your experience of our service department.

May 06, 2024

Great job by Bob Cerza in matching my needs for a new lease and delivering the vehicle in a super fast timeframe. (3 days!) He also spent a lot of time before the final selection answering all my questio More

by Lorri L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Piriz
May 16, 2024 -

Smythe Volvo responded

Great review! We are fortunate to have you as a customer since 2003. Bob is a true professional and it shines through when you read his reviews. Thank you for taking the time to post these kind words.

May 06, 2024

doug is the best. ... always takes care of me. Dina too... both fantastic, friendly, courteous, friendly More

by yedafish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Smythe Volvo responded

Dina and Doug are all of these things and thank you for saying so. Thank you for taking the time to share your experience in our service department.

May 06, 2024

Extremely efficient buying process Very pleasant staff Low stress All the staff are courteous and professional More

by Weinrauch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santiago Piriz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Delva
May 16, 2024 -

Smythe Volvo responded

Short and sweet. Thank you. Your experience is one we strive to deliver to all of our customers.

May 05, 2024

Mark is a great guy. Courteous and professional. He keeps in constant communication and follows up to make sure I’m happy with the service. Happy to have him as my servic More

by Mike S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Smythe Volvo responded

I must agree with you Mark is a great guy and all those things you mentioned. Thank you for taking your time to share your experience of our service department.

May 05, 2024

Gary and his team are great. They worked with me and cared enough to get a deal done. When leasing/purchasing a car, there are a lot of negotiations back and forth and give and t More

by jtbike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Placona
May 16, 2024 -

Smythe Volvo responded

Great review and thank you for taking the time to share your experience of Gary and our sales team. You are right, they do care and it shows in our happy customers. Thank you for choosing Smythe Volvo.

May 03, 2024

Gary was very helpful. Our car purchase was quick smooth and flawless. Thank you Gary for your help. More

by Vddeno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Placona
May 05, 2024 -

Smythe Volvo responded

Gary is a true professional. Your experienced is one we strive to provide to all of our customers.

May 02, 2024

Jean was great to work with. He took time to explain all of our new car features, paired our phones and took extra time to buff the car before we left. I was impressed with More

by Theresa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santiago Piriz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Delva
May 05, 2024 -

Smythe Volvo responded

This is a great review and thank you for taking your time to share your experience of our team. We hope you have many happy and safe miles in your new car.

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