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Smythe Volvo

Summit, NJ

5.0
6,423 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,423 reviews

February 02, 2024

He is very engaged through the whole process. Always steps ahead of me and understand my needs. More

by Cy543
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Riecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Delva
Feb 03, 2024 -

Smythe Volvo responded

Steven is wonderful at assisting customers to help them find the vehicle that best suits their needs. We appreciate your business.

February 01, 2024

Couldn't have asked for a more smooth, efficient, and pleasant experience. Jean, William and the team were wonderful to work with. More

by natalia.christenson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Delva, William Mclaughlin
Feb 03, 2024 -

Smythe Volvo responded

Your experience is one we strive to provide all of our customers. Thank you for taking the time to share your experience. We hope you have safe and happy miles in your new car.

February 01, 2024

Jean was extremely professional and helpful in assisting me with re- installing my Volvo app. He was patient, knowledgeable and courteous. I was reluctant to come by but Jean allayed my concerns. Jean is More

by Deborah.r.lyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson, Jean Delva
Feb 03, 2024 -

Smythe Volvo responded

Thank you Debbie, Jean is a true professional and very up-to-date on his product knowledge. It is important to us that our customers know all about the features on their cars. Thank you for this great review.

January 31, 2024

Working with Carlos and the entire staff at Smythe Volvo was a effortless experience. I didn't set out to buy a vehicle that day, but test drove this XC40 R-Design and knew it was the car for me. Carlos an More

by mleszega
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Pius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin McKinney
Feb 03, 2024 -

Smythe Volvo responded

Thank you for sharing your experience in such detail. It is good to hear how well Carlos took care of you. We try to have no boundaries in the level of our customer service. Thank you for choosing Smythe Volvo.

January 30, 2024

This is our second lease with Bob Cerza and Smythe Volvo. It was an easy decision to return because of our prior experience three years ago. On each occasion, Bob listened and worked with us to ensure we fou More

by johnhillard1010
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Cheong-A-Shack
Feb 03, 2024 -

Smythe Volvo responded

We appreciate your loyalty and your kind words. Bob is a great sales person and it shows if you look through his reviews. Don is also a fantastic delivery specialist. We hope you have many safe and happy miles in your new XC 60.

January 30, 2024

Was a great experience. Bob great guide and it was very easy to return for a second lease. More

by mnmoretti
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell, Jean Delva
Feb 03, 2024 -

Smythe Volvo responded

Thank you for coming back and choosing Smythe Volvo again. We appreciate your business.

January 28, 2024

Clean, expedient, accurate estimate of time to complete service, courteous and polite service staff. Mark Terry went above and beyond More

by Jpsara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Smythe Volvo responded

It is rewarding for Mark and our team to read this review about our service department. Thank you for taking the time to share your experience.

January 26, 2024

I do not usually enjoy the experience of purchasing a new vehicle however I had the pleasure of working with Carlos my sales consultant, Alex my delivery specialist and Henry my finance manager. All 3 made t More

by Shanon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Smythe Volvo responded

Thank you for taking the time to comment on all three of the people who assisted you in your experience. We appreciate your business and hope you have many safe and happy miles in your new car.

January 26, 2024

Couldn’t be more satisfied with the service provided by Santiago (sales) and Alex (car delivery). Both were exceptional in addressing my needs and looking forward to continuing the partnership. More

by svennyrichter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago Piriz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Piriz
Feb 07, 2024 -

Smythe Volvo responded

So glad to hear you were very satisfied. Santiago and Alex are true professionals. Thank you for choosing Smythe Volvo.

January 26, 2024

Friendly dealership and service was very efficient. Very knowledgeable salespeople who were able to answer all of our questions. More

by kmstrohm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Riecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Piriz
Feb 07, 2024 -

Smythe Volvo responded

That’s how a sales experience should be. Our job is the guide you to the vehicle that best suits your needs and answer all your questions. Thank you for choosing Smythe Volvo.

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