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Smythe Volvo - Service Center

Summit, NJ

4.9
1,239 Reviews

1,239 Reviews of Smythe Volvo - Service Center

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June 07, 2023

Smythe Volvo is our go-to Dealership for all our Volvos and Doug MacAdam is the go-to professional in the Service Department. Doug’s expertise and service gives me peace of mind - each and every time our More

by Joyce L. Martinsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Smythe Volvo responded

Doug is a strong member of our service team and consistently makes our customers happy. It is rewarding for all of us in the service department to read your review. Thanks for posting.

May 24, 2023

Dina was super helpful - she set the service expectations and delivered on the promise flawlessly. More

by Lamron
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Jun 04, 2023 -

Smythe Volvo responded

Great review! Dina is one of the best and thank you for the kind words.

May 24, 2023

The service department at Smythe Volvo continues to be extremely helpful with both of my Volvos. Service is second to none and I find them to be competitively priced. I utilize Smythe service for all of m More

by jwkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Jun 04, 2023 -

Smythe Volvo responded

What a great review! Thank you for your years of loyalty and thank you for taking the time to share these kind words about our service team. We are fortunate to have customers like you.

May 21, 2023

fantastic service. went above and beyond to figure out a solution to my issue. would highly recommend. More

by wbclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2023 -

Smythe Volvo responded

Your recommendation is important to us. Thank you for submitting this review about our service team. We look forward to seeing you the next time around.

May 18, 2023

Todd was helpful and quick, and explained my options really well. I always feel like I’m in good hands there. More

by andrewkober
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2023 -

Smythe Volvo responded

Todd is a true professional and a great person. He does an excellent job and making our service customers feel comfortable and aware of what is happening. Thank you for taking the time to share your experience of Todd and our service team.

May 17, 2023

Dealing with Smythe Volvo is always a pleasure. Everyone is so honest and unlike other dealerships, I never have to worry that unnecessary repairs will be “strongly recommended” or that I will be t More

by NJGnomie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2023 -

Smythe Volvo responded

This is an awesome review, and thank you. We are fortunate to have customers like you who keep coming back year after year. We are also fortunate to have such a good team in service. We appreciate your business.

May 16, 2023

Billy was over the top! He was straight forward, precise and helped us get our brakes fixed in a timely fashion. He will be our go to person next time we need our Volvo serv More

by adamfalbock
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Smythe Volvo responded

Wonderful! Billy is terrific at what he does. Thank you for posting this five star review about him and our service department. We look forward to seeing you the next time around.

May 13, 2023

Dina was great, I appreciate her help with my service. I look forward to working with her again. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
May 16, 2023 -

Smythe Volvo responded

Dina is great. She’s a strong member of our service team and thank you for saying so.

May 13, 2023

Todd was incredibly helpful and it was so appreciated! He helped fix my car door in no time! More

by Meg.tighe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Smythe Volvo responded

It is very rewarding to read your review of Todd and our service department. Thank you for taking the time to post these kind words.

May 13, 2023

Switched up my service from Bridgewater to Smythe. Would definitely continue to have my car serviced at Smythe. Doug was stellar and my service was top notch More

by kgulbish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Smythe Volvo responded

Welcome to Smythe Volvo. Doug is a true professional. He takes time and great care with his customers. Thank you for taking the time out of your day to write this review.

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