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Smythe Volvo - Service Center

Summit, NJ

4.9
1,240 Reviews

1,240 Reviews of Smythe Volvo - Service Center

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January 18, 2023

We have bought all our Volvos at Smythe because of their exceptional service. The staff is always very friendly and accommodating. During this service appointment, Emilio was in constant communication wit More

by Volvo16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzalez
Jan 19, 2023 -

Smythe Volvo responded

Thanks for sharing about your experience with Emilio here at Smythe Volvo. We appreciate your business and hope to see you again soon!

January 18, 2023

Everyone was polite, service was quick and easy. I got my car back in a timely manner More

by jahocswim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Smythe Volvo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo.

January 17, 2023

Went in for service this morning and as usual. . the service people rocked it.. Thanks Emilio! And the rest of the team! I waited for the car... Emilio kept me updated the whole time till delivery More

by juliansfortune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzalez
Jan 18, 2023 -

Smythe Volvo responded

Thanks for sharing about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

January 12, 2023

Emilio was pleasant and a joy to work with. He kept me informed through the whole process and was readily available to answer my questions! He is THE BEST! More

by dsecor3466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzalez
Jan 12, 2023 -

Smythe Volvo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 11, 2023

Emilio was wonderful! ! You’re lucky to have someone so nice at your service desk! More

by Muffinmuller
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzalez
Jan 12, 2023 -

Smythe Volvo responded

Thank you,! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smythe Volvo.

January 10, 2023

Professional, friendly, very knowledgeable and keeps you informed of the status of the job. I have been purchasing and servicing cars at this dealership for over thirty years and never disappointed, More

by Wladyka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Smythe Volvo responded

We are very happy to have provided you with such a positive experience! Tom, Doug, and our team sincerely value your business and look forward to your next visit.

January 09, 2023

Wonder dealership to do business with! Service department is second to none! Thank you Dina. More

by Mmp0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Jan 09, 2023 -

Smythe Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 06, 2023

Exceptional quality of service and communication. Emilio walked an extra mile and took care of few things which were not noticed by me. I was really impressed when I noticed that Kevin Flanagan, the More

by Shahbaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio Gonzalez
Jan 08, 2023 -

Smythe Volvo responded

Shahbaz, Thanks for sharing your thoughts about your experience with Smythe Volvo. Emilio, Kevin, and our team appreciate your business and hope to see you again soon!

January 06, 2023

David and the entire team at Smythe went above and beyond to ensure the needed repair was execute despite some miscommunications within the service system and team itself. Absolutely a pleasure to work with More

by Vanessarose.watts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio Gonzalez
Jan 06, 2023 -

Smythe Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 05, 2023

Smythe Service Department is outstanding. The day before my scheduled appointment, I needed to move that appointment to that day because of an urgent, unexpected family matter. Even though th More

by Walter L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Thomson, Emilio Gonzalez
Jan 06, 2023 -

Smythe Volvo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Walter, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo, we look forward to having you as a valued customer for many years to come!

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