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Smythe Volvo - Service Center

Summit, NJ

4.9
1,240 Reviews

1,240 Reviews of Smythe Volvo - Service Center

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September 22, 2022

We have been with Smythe Volvo for last 15 years because they treat you like family. More

by Robjd924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Sep 23, 2022 -

Smythe Volvo responded

Thank you for continuously choosing Smythe Volvo. We truly appreciate your business and look forward to having you as one of our valued customers for many more years to come!

September 10, 2022

What a delight to have the car washed! And Doug was so helpful when he reached out to advise me on the additional tires that needed work. Very professional and courteous. More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David (technician)
Sep 12, 2022 -

Smythe Volvo responded

We appreciate your business, Peter, and our team looks forward to serving you again soon!

September 10, 2022

Doug was extremely professional and helpful. It was the best car service experience I’ve had by far from start to finish. Doug went the extra mile to make sure the process was smooth and efficie More

by opmead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Smythe Volvo responded

Thank you for choosing Smythe Volvo, your feedback and rating mean a lot to us. We're glad Doug was able to help, and we hope to see you again!

September 09, 2022

Easy communication and great to deal with. Hard to find anything that is a negative, any question of problem was quickly resolved. More

by cjlazarko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francine O'Donnell, Dennis Hynes, David Diken
Sep 12, 2022 -

Smythe Volvo responded

Thanks for sharing your thoughts about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

September 02, 2022

Dealership is amazing. The service center staff, Sue, is top notch. She was willing to help and also got the work done in a timely fashion. She went above and beyond to hel More

by Ashina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue
Sep 04, 2022 -

Smythe Volvo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo.

August 31, 2022

David was extremely helpful, courteous and knowledgeable. I appreciated his upbeat attitude and smile! Thank you! More

by Lva9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Smythe Volvo responded

Thank you for your business and this review. We're happy to hear David was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 20, 2022

Mark is incredibly helpful, knowledgeable and friendly. He is truly service-oriented and makes you feel like your service and issues are important and will be properly and competently handled. More

by Mike
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Smythe Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 20, 2022

Always get great service and they are thorough and courteous. Doug specifically went above and beyond to help today. More

by Louis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Smythe Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 19, 2022

Dina is fantastic. She made the experience painless. I would seek her out for help in future for service visits. More

by Jonathanmcortell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Aug 25, 2022 -

Smythe Volvo responded

Thanks for the 5-star review, Jonathan. We know that service visits can sting sometimes, so it's wonderful to hear that Dina was able to make yours painless. Thanks again for choosing Smythe Volvo!

August 18, 2022

Mark was very professional, helpful and courteous. This was my first time working with Mark as my intake/service advisor. I would welcome the opportunity to work with him again. More

by KMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Smythe Volvo responded

Thank you for the 5-star rating! We know that service visits can be stressful at times, so it's great to hear that Mark was able to help you out and get you on your way. Thanks again for your business!

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