1,234 Reviews of Smythe Volvo - Service Center
The staff at Smythe Volvo Dealership is a tremendous asset to Volvo. Everyone is friendly, helpful, knowledgeable, and always go above and beyond to make sure everything is perfect. The Service Depart asset to Volvo. Everyone is friendly, helpful, knowledgeable, and always go above and beyond to make sure everything is perfect. The Service Department explains everything that will be done to the car. They also communicate with the customer with each stage of the service.. I have had many different models of cars - I LOVE THE VOLVO More
My family has been bringing their cars to Smythe Volvo for as long as I can remember, and for great reason! Their service facility is hands down the BEST service facility I've ever been to at any dealersh for as long as I can remember, and for great reason! Their service facility is hands down the BEST service facility I've ever been to at any dealership. I brought in my XC90 R-Design for the Polestar Engineered software upgrade, and was blown away by the level of professionalism and hospitality provided by the service team. My service advisor Doug MacAdam was no short of awesome from the beginning -- he was able to work with my availability as I was going to wait for the car and was extremely knowledgeable of the Polestar software upgrade. While I was waiting, I was browsing the showroom & asked Kyle Jackson in Sales a question about how to configure the center gauge cluster display in my XC90 -- he was so kind and got right up, took me to an XC90 on the floor and showed me exactly how to configure the center display as well as change the cluster display theme. I was blown away by both his kindness in taking the time to show me how to configure the display, and how simple it was to do. I could not be more appreciative of the folks at Smythe Volvo for making my day -- the Polestar upgrade completely exceeded my expectations and am beyond thrilled with the result. THANK YOU SMYTHE VOLVO! More
As always, Smythe Volvo is exemplary in dealing with my Volvo issues. My sense is that Smythe Volvo employees are 100% honest with me and carefully explain issues. I had neglected to mention an issue w Volvo issues. My sense is that Smythe Volvo employees are 100% honest with me and carefully explain issues. I had neglected to mention an issue with the rear hatch and brought my car back a few days later. Mark was kind enough to look at the problem and make a recommendation. I have recommended Smythe to all my friends and family members and all are very happy with Smythe. More
We have experienced great personalized service from Tom Coward every time! We have a high level of trust in Tom and his fellow service members and they are a pleasure to interact with. Coward every time! We have a high level of trust in Tom and his fellow service members and they are a pleasure to interact with. More
I've been dealing with the Smythe Service department for 15 years and probably 10 Volvos. It just gets better. Most importantly, the recommendations can be TRUSTED, a rare asset in dealerships. The entire t 15 years and probably 10 Volvos. It just gets better. Most importantly, the recommendations can be TRUSTED, a rare asset in dealerships. The entire team is first class and Dina was clearly the Shining Star for this last visit. What a pleasure to deal with the service department. Frankly, the service department is the single biggest reason I continue to own Volvos, my first acquisition being in 1964 in Europe. More
I brought my car in for service relating to an issue with my shifter. Dina was extremely helpful from start to finish and resolved the problem quickly and with a smile. I would highly recommend Smythe. my shifter. Dina was extremely helpful from start to finish and resolved the problem quickly and with a smile. I would highly recommend Smythe. More
The service department is great. It is very easy to book an appointment and get your car in quickly. The service area is very neat. an appointment and get your car in quickly. The service area is very neat. More
Great communication. Great service This 25 word minimum Great communication. Great service This 25 word minimum is STUPID!!! If I do not make it by the end of this sentence tom will not get his stellar Great communication. Great service This 25 word minimum is STUPID!!! If I do not make it by the end of this sentence tom will not get his stellar review More
The service at this dealership is above and beyond amazing. Totally stress free. They go above and beyond to help you with smiles. From buying/leasing a car, to the entire service team. Customer servi amazing. Totally stress free. They go above and beyond to help you with smiles. From buying/leasing a car, to the entire service team. Customer service and professionalism is the best. Other companies and people can learn from them. More
Mark gave thorough and professional service at Smythe Volvo. When I arrived to pick up my car, he had all the paperwork ready to go. Volvo. When I arrived to pick up my car, he had all the paperwork ready to go. More