1,239 Reviews of Smythe Volvo - Service Center
Believe!30 YEARS of VOLVOS! HI-I can hardly believe that I have been a customer of Smythe Volvo 30+ years---I feel so fortunate that they are here in Summit!They not have one of HI-I can hardly believe that I have been a customer of Smythe Volvo 30+ years---I feel so fortunate that they are here in Summit!They not have one of the BEST and SAFEST cars made but the best staff and service!!We are so fortunate that they are here in the Summit/Chatham area---HERE'S to SMYTHE VOLVO--Nancy B Harmon More
Excellent Service! I cannot say enough positive things about Smythe Volvo and their service department! My rep Tom Coward and he was awesome to work with during my stay I cannot say enough positive things about Smythe Volvo and their service department! My rep Tom Coward and he was awesome to work with during my stay there. Tom was both highly professional, knowledgeable and very friendly! I'm so luck to have these guys servicing my Volvo! More
Great Service...in every way! Tom, as usual, helped with every aspect of service regarding my XC60. He listens to any issues and always helps with the right solution. Alway Great Tom, as usual, helped with every aspect of service regarding my XC60. He listens to any issues and always helps with the right solution. Alway Great to deal with him and Smythe. Thank you. Roger Davis was also very helpful with the part I needed and understood what I was trying to do. Great to deal with him as well. More
Great customer service. Another great experience at Smythe and with Dennis. He always explains the work that needs to be done and the car was ready when expected. Thank you! Another great experience at Smythe and with Dennis. He always explains the work that needs to be done and the car was ready when expected. Thank you! More
Steller customer service 2x in one week The service team at Smythe Volvo is incredible. I was there on Monday and Mike Watson helped me after my car was damaged by a sign post. He ordered al The service team at Smythe Volvo is incredible. I was there on Monday and Mike Watson helped me after my car was damaged by a sign post. He ordered all the parts and ensured that they got painted in a timely manner. He went above and beyond when he took pictures of the damage to explain to me what needed to be fixed and why. He even sent me the pictures so I can use them in my claim against the township. He documented his efforts so well that when I came in on Thursday with a flat tire (unrelated to the first incident) Regina was able to check on the parts and get them installed at the same time my flat was being fixed. I can't thank the team at Smythe Volvo enough for making the best out of a bad situation. The service team far exceeded my expectations! More
Good People Willing to help you Smythe, I cant stop talking about the great service you provide. Im a first time Volvo Owner and i live an 1.5 hr. away in NYC. I traveled to Smythe Smythe, I cant stop talking about the great service you provide. Im a first time Volvo Owner and i live an 1.5 hr. away in NYC. I traveled to Smythe because of the people that works there. The entire team at Smythe is very consistent from the moment you walk in the door, From Mike Watson in Service To Tom Nolfi the Sales Manager and throughout the company sincerely want to make your experience amazing. I just want to say Thank you. More
Luxury Cars Deserve Luxury Care Once again, the Detail Center at Smythe Volvo exceeded my expectations. I will never take my Volvo or any of my automobiles to an automatic car wash. Once again, the Detail Center at Smythe Volvo exceeded my expectations. I will never take my Volvo or any of my automobiles to an automatic car wash. Thank you Brian, Andres and Mr. Flanagan for being so kind to my wife and for caring for our Volvo. More
Lost my key, you guys went above and beyond to help me! I was a new hire at Verizon in a week of training at Basking Ridge (I drove down from Boston). I lost my key to my Volvo s80, and was concerned that I was a new hire at Verizon in a week of training at Basking Ridge (I drove down from Boston). I lost my key to my Volvo s80, and was concerned that I would not be able to drive home. I got unbelievable help from your service and parts department. An incredibly nice woman from service called the parts person on her cell to figure out how to have a valet key overnighted so I could drive home. As luck would have it, my key was found and turned into security at Verizon, who returned it to me. I didn't end up needing to have the valet key overnighted from CA after all. But I tell you what, if I knew anyone looking to by a volvo near Basking Ridge, I would certainly strongly reccommend Smythe Volvo!!! Many thanks, Bob Wheeler More
Service Department ROCKS They really went out of their way to help me out this week. My AC quit in the middle of a New Jersey heat wave when I was about ready to leave for a They really went out of their way to help me out this week. My AC quit in the middle of a New Jersey heat wave when I was about ready to leave for a drive up to Maine. Michael and the Department Manager, Regina, demonstrated exemplary service to help me in my near "emergency". I will purchase my next car from Smythe, and continue to use their service as I have for more than 4 years. More
Knowledgeable and very friendly staff Every time I wen to the service department, I could see Dennis Jeffers in the first place and he has always been friendly even I was just buying parts Every time I wen to the service department, I could see Dennis Jeffers in the first place and he has always been friendly even I was just buying parts for my car. I recently did a service for my XC60 2015 T6, and he was the person I was speaking with. Actually I asked him a number of questions regarding Volvo USA services, and he explained me a lot and was very helpful. He is indeed very knowledgeable. Of course, I am very happy for the services provided by the technician. More