Smythe Volvo - Service Center

Good People Willing to help you Smythe, I cant stop talking about the great service you provide. Im a first time Volvo Owner and i live an 1.5 hr. away in NYC. I traveled to Smythe Smythe, I cant stop talking about the great service you provide. Im a first time Volvo Owner and i live an 1.5 hr. away in NYC. I traveled to Smythe because of the people that works there. The entire team at Smythe is very consistent from the moment you walk in the door, From Mike Watson in Service To Tom Nolfi the Sales Manager and throughout the company sincerely want to make your experience amazing. I just want to say Thank you. More

Luxury Cars Deserve Luxury Care Once again, the Detail Center at Smythe Volvo exceeded my expectations. I will never take my Volvo or any of my automobiles to an automatic car wash. Once again, the Detail Center at Smythe Volvo exceeded my expectations. I will never take my Volvo or any of my automobiles to an automatic car wash. Thank you Brian, Andres and Mr. Flanagan for being so kind to my wife and for caring for our Volvo. More

Lost my key, you guys went above and beyond to help me! I was a new hire at Verizon in a week of training at Basking Ridge (I drove down from Boston). I lost my key to my Volvo s80, and was concerned that I was a new hire at Verizon in a week of training at Basking Ridge (I drove down from Boston). I lost my key to my Volvo s80, and was concerned that I would not be able to drive home. I got unbelievable help from your service and parts department. An incredibly nice woman from service called the parts person on her cell to figure out how to have a valet key overnighted so I could drive home. As luck would have it, my key was found and turned into security at Verizon, who returned it to me. I didn't end up needing to have the valet key overnighted from CA after all. But I tell you what, if I knew anyone looking to by a volvo near Basking Ridge, I would certainly strongly reccommend Smythe Volvo!!! Many thanks, Bob Wheeler More

Service Department ROCKS They really went out of their way to help me out this week. My AC quit in the middle of a New Jersey heat wave when I was about ready to leave for a They really went out of their way to help me out this week. My AC quit in the middle of a New Jersey heat wave when I was about ready to leave for a drive up to Maine. Michael and the Department Manager, Regina, demonstrated exemplary service to help me in my near "emergency". I will purchase my next car from Smythe, and continue to use their service as I have for more than 4 years. More

Knowledgeable and very friendly staff Every time I wen to the service department, I could see Dennis Jeffers in the first place and he has always been friendly even I was just buying parts Every time I wen to the service department, I could see Dennis Jeffers in the first place and he has always been friendly even I was just buying parts for my car. I recently did a service for my XC60 2015 T6, and he was the person I was speaking with. Actually I asked him a number of questions regarding Volvo USA services, and he explained me a lot and was very helpful. He is indeed very knowledgeable. Of course, I am very happy for the services provided by the technician. More

Excellent service for used car Bought a used C30 from Smythe Volvo. Car is in excellent shape but there was an issue with a/c compressor. I took it to the dealer and they replaced i Bought a used C30 from Smythe Volvo. Car is in excellent shape but there was an issue with a/c compressor. I took it to the dealer and they replaced it for free. No hassle at all. I will continue to take my car to Smythe Volvo for service. More

Pleasant service The service people at Smythe Volvo are very nice. They're friendly and helpful, and they are always a pleasure to deal with. Top notch! The service people at Smythe Volvo are very nice. They're friendly and helpful, and they are always a pleasure to deal with. Top notch! More

Always easy - great dealership From a great lease experience to the most helpful and courteous service department, i know I’ll be part of the Smythe Volvo family for years to come! From a great lease experience to the most helpful and courteous service department, i know I’ll be part of the Smythe Volvo family for years to come! More

Wonderful Mike Watson! Please be sure to visit Mike Watson. There is no question he cannot answer. His knowledge, expertise, and efficiency are superior. As an owner of a Please be sure to visit Mike Watson. There is no question he cannot answer. His knowledge, expertise, and efficiency are superior. As an owner of a 1991 Volvo, Mike treated my car with the utmost care. My mother brought in her 2001 Volvo as well. We both had the pleasure of working with Mr. Watson. During our contacts, he distinguished himself himself as highly motivated and caring about our vehicles. As my vehicle is older, Mike assured me that my car has a lot of vitality still left and that my car was in the best possible hands. Mr. Watson exhibits dedication to the automotive profession and a drive to be the best. He is an accomplished leader in his field and was always willing to answer questions and help in any way possible. My mother and I were both pleased with our experience. Mike Watson's work was exemplary. Whenever Mike is asked a question, his answers show a depth of understanding. Throughout our interactions, Mike demonstrates compassion and a genuine interest in getting to know his customers as a family. Mike Watson is a competent and caring professional who is a credit to the Smythe Volvo Dealership. He approaches his job with enthusiasm and a drive to make a difference. When you visit the Smythe Volvo Dealership in Summit, NJ, ask to speak with Mike Watson...you'll be glad you did! More

Service representative was outstanding, knowledgeable and helpful. Service was done on time and complete. We were in for 100,000 mile service. We will be bac representative was outstanding, knowledgeable and helpful. Service was done on time and complete. We were in for 100,000 mile service. We will be back again. More