1,242 Reviews of Smythe Volvo - Service Center
Very professional, pleasant and efficient from the initial phone call thru completion of the job at hand—an experience we should always expect initial phone call thru completion of the job at hand—an experience we should always expect More
The most striking feature of Smythe's Volvo Dealership is the professional and courteous nature of its staff. Coupled with which, the service which is provided there is of a very high standard. the professional and courteous nature of its staff. Coupled with which, the service which is provided there is of a very high standard. More
Had my car in service. Jessica was GREAT!!! Made the whole process easy. Was even able to break the news of needing more service than I expected acceptable! Was able to te Jessica was GREAT!!! Made the whole process easy. Was even able to break the news of needing more service than I expected acceptable! Was able to text any questions and follow along on how the service was progressing, including a video of the inspection of the cars undercarriage which was very interesting. Would absolutely recommend this facility and again highly recommend dealing with Jessica! More
Alan was extremely patient and took his time to explain everything about our new XC60 to us. He was great and we truly appreciate his expertise! Thank you, Alan! everything about our new XC60 to us. He was great and we truly appreciate his expertise! Thank you, Alan! More
Without too much detail Patrick McLaughlin was one of the best service advisors I've ever worked with. He listened and remedied a situation that would have lost me as a customer. I now feel very confiden the best service advisors I've ever worked with. He listened and remedied a situation that would have lost me as a customer. I now feel very confident that this dealership has my back..Shout out to David Ferrence the service manager who listened to Patrick and I and made stuff happen. Great work guys!!! More
Without too much detail Patrick McLaughlin was one of the best service advisors I've ever worked with. He listened and remedied a situation that would have lost me as a customer. I now feel very confiden the best service advisors I've ever worked with. He listened and remedied a situation that would have lost me as a customer. I now feel very confident that this dealership has my back..Shout out to David Ferrence the service manager who listened to Patrick and I and made stuff happen. Great work guys!!! More
The dealership offers a seamless, caring personalized experience with excellent workmanship and prompt, complete care of the vehicle experience with excellent workmanship and prompt, complete care of the vehicle More
I have been a customer of Smythe Volvo for over 40 years. Currently I own my fifth Volvo (and bought my daughter one a year ago). I have always received excellent service at this dealership. Today I pop Currently I own my fifth Volvo (and bought my daughter one a year ago). I have always received excellent service at this dealership. Today I popped in to request help pairing a new phone to the Volvo app. Without an appointment I was teamed with Kay Shabazz who expertly, kindly and patiently walked me through the pairing process. He has a charming personality and generously offered other tips about the car to me. I left the dealer a very happy camper. Tom at the service desk connected me to Jay—much appreciated. My husband who has a bmw will be at Smythe next wheel for wheel repair. We are fans. More
Jay is a delivery specialist at Smythe Volvo. He is knowledgeable and helpful, as well as being a very nice person. He is very good at and obviously loves his job. He fits in well with the hel He is knowledgeable and helpful, as well as being a very nice person. He is very good at and obviously loves his job. He fits in well with the helpful attitude of everyone I have ever met at Smythe. More
Jessica was very accommodating and met all my needs. She went out of her way to help me and ensure the car was in good condition and did not require additional maintenance. She went out of her way to help me and ensure the car was in good condition and did not require additional maintenance. More