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Smythe Volvo - Service Center

Summit, NJ

4.9
1,242 Reviews

1,242 Reviews of Smythe Volvo - Service Center

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June 20, 2025

Very professional, pleasant and efficient from the initial phone call thru completion of the job at hand—an experience we should always expect More

by Mkxstork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Smythe Volvo responded

Thank you for choosing Smythe Volvo. We're glad to hear about your experience with our team.

June 19, 2025

The most striking feature of Smythe's Volvo Dealership is the professional and courteous nature of its staff. Coupled with which, the service which is provided there is of a very high standard. More

by Collinmwolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Smythe Volvo responded

Thank you for your kind words about Smythe Volvo. We appreciate your recognition of our team's professionalism and high standards.

June 16, 2025

Had my car in service. Jessica was GREAT!!! Made the whole process easy. Was even able to break the news of needing more service than I expected acceptable! Was able to te More

by douglas.bradley55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Smythe Volvo responded

We're pleased you had a seamless experience with our service team and enjoyed the video inspection feature. Your positive feedback is much appreciated, thank you for recommending Smythe Volvo. Wishing you smooth driving ahead.

June 10, 2025

Alan was extremely patient and took his time to explain everything about our new XC60 to us. He was great and we truly appreciate his expertise! Thank you, Alan! More

by meganjmyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Faynzilberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Smythe Volvo responded

It's great to hear about your positive experience at Smythe Volvo. Our team takes pride in providing detailed insights on the XC60.

June 06, 2025

Without too much detail Patrick McLaughlin was one of the best service advisors I've ever worked with. He listened and remedied a situation that would have lost me as a customer. I now feel very confiden More

by disia
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Mclaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Without too much detail Patrick McLaughlin was one of the best service advisors I've ever worked with. He listened and remedied a situation that would have lost me as a customer. I now feel very confiden More

by disia
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Mclaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

The dealership offers a seamless, caring personalized experience with excellent workmanship and prompt, complete care of the vehicle More

by wtkellogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Mclaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Smythe Volvo responded

Smythe Volvo appreciates your comments. Pleased to know about your experience with our workmanship and care.

May 28, 2025

I have been a customer of Smythe Volvo for over 40 years. Currently I own my fifth Volvo (and bought my daughter one a year ago). I have always received excellent service at this dealership. Today I pop More

by Ckellogg48
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee (Jay) Shabazz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Smythe Volvo responded

Thank you for your review. Our team always strives to provide helpful service and it's great to hear about your positive experience with them. We appreciate both yours and your family's continued loyalty to Smythe Volvo.

May 15, 2025

Jay is a delivery specialist at Smythe Volvo. He is knowledgeable and helpful, as well as being a very nice person. He is very good at and obviously loves his job. He fits in well with the hel More

by Jmtc
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Najee (Jay) Shabazz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Shabazz, Cat at the frontbdeak
May 16, 2025 -

Smythe Volvo responded

We're pleased our team was able to create a valuable experience for you. Thank you for recognizing our commitment to providing great service at Smythe Volvo.

May 05, 2025

Jessica was very accommodating and met all my needs. She went out of her way to help me and ensure the car was in good condition and did not require additional maintenance. More

by Nicole Stein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Smythe Volvo responded

We're pleased to hear about your positive experience with our team. If you need anything more, we're here to assist at Smythe Volvo.

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