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Smythe Volvo - Service Center

Summit, NJ

5.0
1,171 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family

40 River Road

Summit, NJ

07901

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1,171 Reviews of Smythe Volvo - Service Center

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September 08, 2012

Every time I fix my care at this dealer, there has never been a problem with that repair ever, over 20 years I been going there. More

by tgaluppo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Pavano, Nick Pavano
Sep 09, 2012 -

Smythe Volvo responded

That is one of our top priorities. Fix the vehicle right the first time. Not only is this an efficient way to run a shop but the real benefit is happy, repeat customers. Thanks for the kind words. We'll see you next time in.

September 07, 2012

The staff was both efficient and professional. I would recommend the service department and the dealership generally to all of my friends. The problem was diagnosed and fixed in a very timely manner. More

by thaughey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 07, 2012 -

Smythe Volvo responded

The best source of advertising for us is through satisfied customers like you. Sending this review for you took a few minutes from your day but for us the reward of getting a review like this stays with us for a long time. Thank you for letting us know how you feel. We'll see you next service.

September 05, 2012

I needed an oil change on short notice...This was my fault for not scheduling sooner and yet again they were able to take care of us... Always w/a smile and happy to help...I love coming here the More

by jcardone10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
Sep 05, 2012 -

Smythe Volvo responded

We are blessed to have many customers like you. It makes our job easy and rewarding. You always have to find a way to stretch for good customers. Thanks for taking the time to give us this good review.

August 27, 2012

Nick was friendly, professional, and helpful. Service did not take longer than the estimated time and Nick provided extra information about my warranty. I will definitely return for future maintenance. More

by jmaranzino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Aug 30, 2012 -

Smythe Volvo responded

This is how we want all of our customers to feel when the service with us. Thank you for taking the time to share this positive experience.

August 27, 2012

I brought my car in to have a part change. Tom and Nick were very friendly, accommodated me as quickly as possible and overall, made it very easy to do business with them. Thanks. More

by janekamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Pavano
Aug 27, 2012 -

Smythe Volvo responded

Tom and Nick are two good advisors. Making it easy is what we try to do for all of our customers. Thanks for the kind words. We'll see you next service.

August 26, 2012

Whether I am working with Tom, Nick Doug or Tony to get any issues with the car squared away or just in for a regular service I'm always treated with respect and kept informed of what's going on under the More

by phil.richardson.98434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Nick Pavano
Aug 27, 2012 -

Smythe Volvo responded

That is our goal. They are the best service team around. With their years of experience and great dispositions they deliver day in and day out. Thank you for the positive review.

August 24, 2012

My husband and I seem to have established a brand loyalty with Volvo. We are now driving our fourth model and have purchased and serviced three of the the four from Smythe Volvo. Since our lifestyle suppor More

by 2charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh
Aug 27, 2012 -

Smythe Volvo responded

Thank you for that fantastic review. It is great to hear your comments because I hear what we go over in our meetings through your words. Employees like Tony are what make our business successful. The time you have taken to write this review is greatly appreciated.

August 16, 2012

I always have the most positive experience at Smythe. The Service Department personnel, to a man, is always courteous and professional. Loaner cars are provided a nd my service is done in a timely manner. A+ More

by Syoung4848
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aug 27, 2012 -

Smythe Volvo responded

Being courteous and professional is always important to us and it is a business tool that is free. We are also lucky to have many good customers like you. Thank you.

August 13, 2012

Going to Smythe is like visting a Mom & Pop business, but with all the professionalism cultivated to mesh friendliness with businesslike and technically informed service. I have NEVER had the type of acc More

by peterstagl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Tom Rzasa
Aug 13, 2012 -

Smythe Volvo responded

This is what we are aiming for. I'm glad to see that you were well taken care of. Thank you for taking the time to give us this glowing review. We hope to make all your visits stress free. See you next service.

August 12, 2012

When I entered the dealership I was greeted in a friendly and personable manner by Sean Flanagan. As I struggled to describe my car's problem, he skillfully identified what I was attempting to convey. Being More

by Joy Stanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Flanagan
Aug 12, 2012 -

Smythe Volvo responded

Thank you for the kind words. This is how we try to handle every customer. Treating a customer well is just good business. It makes the customer happy and we are rewarded by great reviews like this one you posted. We'll see you at the next service.

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