Smythe Volvo - Service Center
Summit, NJ
Hours
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
1,171 Reviews of Smythe Volvo - Service Center
The staff was both efficient and professional. I would recommend the service department and the dealership generally to all of my friends. The problem was diagnosed and fixed in a very timely manner. recommend the service department and the dealership generally to all of my friends. The problem was diagnosed and fixed in a very timely manner. More
I needed an oil change on short notice...This was my fault for not scheduling sooner and yet again they were able to take care of us... Always w/a smile and happy to help...I love coming here the fault for not scheduling sooner and yet again they were able to take care of us... Always w/a smile and happy to help...I love coming here there is never a problem and they always make it work for us...Just the best ! Thanks for being there, Jackie Cardone More
Nick was friendly, professional, and helpful. Service did not take longer than the estimated time and Nick provided extra information about my warranty. I will definitely return for future maintenance. not take longer than the estimated time and Nick provided extra information about my warranty. I will definitely return for future maintenance. More
I brought my car in to have a part change. Tom and Nick were very friendly, accommodated me as quickly as possible and overall, made it very easy to do business with them. Thanks. were very friendly, accommodated me as quickly as possible and overall, made it very easy to do business with them. Thanks. More
Whether I am working with Tom, Nick Doug or Tony to get any issues with the car squared away or just in for a regular service I'm always treated with respect and kept informed of what's going on under the any issues with the car squared away or just in for a regular service I'm always treated with respect and kept informed of what's going on under the hood. Keep up the good work More
My husband and I seem to have established a brand loyalty with Volvo. We are now driving our fourth model and have purchased and serviced three of the the four from Smythe Volvo. Since our lifestyle suppor with Volvo. We are now driving our fourth model and have purchased and serviced three of the the four from Smythe Volvo. Since our lifestyle supports vehicle needs for two (and at times -three) people, we have also had the need to consistently own multiple vehicles at a time. Thereby, giving us the luxury of owning other brands, as well. From a comparison standpoint, the buying experience at Smythe Volvo, was always excellent. We also tend to have all of our automobile service needs taken care of at the purchase location. Therefore, we have had experience with many of the Service Advisors at Smythe through the years. From the initial appointment call to the point where you drive the serviced vehicle away, the experience is professional and satisfying. You are treated with the utmost respect as a customer and a Volvo owner. Not only do the Service Advisors engage in dialogue about the scheduled/routine maintenance issues, but they take the time to uncover/address any other issues that may be arising with the vehicle. While all of the Service Advisors are excellent, I feel compelled to mention Tony Pelsh. He is the epitome of "service with a smile." He has gone the extra mile on numerous occasions and always makes the service visit ---enjoyable, whether you are waiting in the customer lounge or driving a loaner. Smythe Volvo Service continues to get our "thumbs-up" approval! I always recommend the dealership to anyone that happens to notice my car---or that is in the market for a new purchase. The team at Smythe deserves the recommendation! More
I always have the most positive experience at Smythe. The Service Department personnel, to a man, is always courteous and professional. Loaner cars are provided a nd my service is done in a timely manner. A+ Service Department personnel, to a man, is always courteous and professional. Loaner cars are provided a nd my service is done in a timely manner. A++ More
Going to Smythe is like visting a Mom & Pop business, but with all the professionalism cultivated to mesh friendliness with businesslike and technically informed service. I have NEVER had the type of acc but with all the professionalism cultivated to mesh friendliness with businesslike and technically informed service. I have NEVER had the type of accomodating loaner car experience I am having with Smythe. The sense of cooperation with my service needs and personal timing makes my calls to Smythe stress-free. Thanks! More
When I entered the dealership I was greeted in a friendly and personable manner by Sean Flanagan. As I struggled to describe my car's problem, he skillfully identified what I was attempting to convey. Being and personable manner by Sean Flanagan. As I struggled to describe my car's problem, he skillfully identified what I was attempting to convey. Being impressed at a car dealership is not a description prior to my experience here I would ever have used. Mr. Flanagan made sure I was comfortable in the waiting room as I waited for my car. When ready, I was given a complete explanation of what had been done. There was no charge for this service because my car was purchased recently. I was appreciative. I would not hesitate to recommend SMYTHE. More