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South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
4,168 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,168 reviews

January 30, 2024

Sevice department wouldn't even diagnose the issue with my car. Zero stars. I won't be back, ever. More

by SHAWN
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

South Bay Hyundai responded

We're so sorry to hear about this experience. Please know, we've shared this feedback with our teams.

January 30, 2024

Andrew Kwak is the man. Very professional and friendly. Leaves me with a positive outlook on Hyandai and made my day! More

by Tylermoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kwak
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Jan 31, 2024 -

South Bay Hyundai responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do.

January 29, 2024

Maceo and Dylan walked me through the process of purchasing my car with grace and expertise. They answered all my questions and explained the perks of my vehicle and what was needed. I feel that I g More

by princessbarbara29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Lustina
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Jan 29, 2024 -

South Bay Hyundai responded

Thank you so much for the wonderful star rating! We're glad you enjoyed your experience with us and we encourage you to reach out if you have any more questions.

January 28, 2024

Still waiting to receive the purchase and sale documents. Selling long distance is a challenge that may be new for them. More

by stevenwolfgram
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

South Bay Hyundai responded

Thank you so much for your valuable feedback. Sometimes out-of-area paperwork can take some extra time to handle properly. We appreciate your patience.

January 28, 2024

Friendly and professional staff. Service representative Kei Yukimura was incredibly helpful every step of the way. I highly recommend this dealership and service center. More

by YSOOHWANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kei Yukimura, Andy Kwak
Report | Print
Jan 29, 2024 -

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

January 27, 2024

New facility! Super clean and beautiful! Very friendly and helpful. Thank you, South Bay Hyundai! More

by crlsang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennan McCormick
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January 27, 2024

Andy is great. He takes time with you to make sure your needs are met. More

by phily6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Jan 29, 2024 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your business! We will let Andy know your kind words.

January 26, 2024

I was surprised how easy it all was. The online appointment, easy. The check in process, easy. A ride to my house and back since it would be a few hours, easy. Picking up a car that was More

by kylesterling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

January 25, 2024

The service department was very efficient and helpful in servicing my Elantra. They were ready with my vehicle earlier than promised. Thank you! More

by Olesia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai
Report | Print
Jan 25, 2024 -

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

January 25, 2024

all of the employees were very friendly and knowledgeable. They made the buying experience easy I would recommend this location to friends. More

by ajrichards44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennan McCormick
Report | Print
Jan 26, 2024 -

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that Brennan was able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

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