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South Bay Hyundai

Torrance, CA

4.7
3,476 Reviews
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 3,476 reviews

August 02, 2022

Everything went quickly and smoothly to completion. I was out sooner than I expected and even got free tacos for lunch while I was waiting! More

by roshan.qureshi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

South Bay Hyundai responded

Thank you for sharing your experience! It was a pleasure having you visit us here at South Bay Hyundai and we hope to see you again next time!

August 02, 2022

Jack was professional and courteous. I waited at the dealership and got my car back in a timely fashion. More

by vickihulbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

South Bay Hyundai responded

Thank you for reviewing your recent visit here at South Bay Hyundai! Jack & the team hope to see you again next time!

August 01, 2022

Crappiest new car warranty service ever. They claim they cannot fund the very obvious rattle under the car even after I showed them where it's coming from. Said they would have to contact More

by billsstuff
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

billsstuff responded

Crappiest new car warranty service ever. They claim they cannot find the very obvious rattle under the car even after I showed them where it's coming from. Said they would have to contact Hyundai service tech for explanation. Tha was 4 months ago, and they never called me back with the results. Service department message box always full because they won't empty it because then they would have to talk to a customer about their vehicle. Whoever the overall manager of this dealership is should be fired. He/she couldn't care less about after sales warranty service. I like the vehicle I just think the lazy service repair people should be replaced or at least properly trained how to repair the vehicles. Oh, another thing, they tried to get me to commit to pay $160.00 before they would take the vehicle in for warranty work saying it might be damage, I caused. That's a rip-off.

August 01, 2022

Dealerships get a bad name, and i try to avoid them just like a dmv...but this experience was one of the best...easy, helpful and honest. I appreciate Jonathan and Steven taking care of me and my partner m More

by gizmorivera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Ramos
Aug 03, 2022 -

South Bay Hyundai responded

Thank you for the wonderful feedback! We're happy to hear Jonathan & Steven provided you with an excellent experience and we hope we can be of service again in the future. Take care! - The South Bay Hyundai Team

July 31, 2022

James Lee helped me so much and all staffs was very kind and supportive to us. Thank you More

by Doyi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

South Bay Hyundai responded

It makes us happy to hear that James made this such a great experience! Thank you for coming to South Bay Hyundai!

July 31, 2022

Service advisor was professional and courteous. I was satisfied with the service and I was charged a fair price. More

by PWILLARD7499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

South Bay Hyundai responded

We're glad you feel that way! Thank you for letting South Bay Hyundai provide five-star care for your vehicle! We'll see you next time!

July 30, 2022

I enjoyed the great service Hyundai has to offer! The guys who greeted me were superb and knowledgeable, they know their stuff. Now that I know who they are, I’ll keep coming back! More

by EDUARDO.ESTRADA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Aug 01, 2022 -

South Bay Hyundai responded

Hi Eduardo, thank you for taking the time to share your experience working with our team at South Bay Hyundai! We look forward to seeing you next time!

July 30, 2022

Mr. Omar was very good and kind dealer. I got the good car and I'm having a good experience now. Thanks for Omar & Hyundai More

by derek46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

South Bay Hyundai responded

Hi Derek, thank you for taking the time to share your experience working with Omar and the rest of our team at South Bay Hyundai!

July 30, 2022

I received top notch support and assistance from Donnie Ellis. He will see me again! More

by dlpicard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Aug 01, 2022 -

South Bay Hyundai responded

This is what we love to hear! We look forward to seeing you next time at South Bay Hyundai!

July 29, 2022

Never disappointed with the service at So Bay Hyundai. Donnie Ellis always makes sure my 2015 Hyundai Sonta Sport is in top shape before I leave. Donnie is such a professional polite and trustworthy gentl More

by richfree2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jul 29, 2022 -

South Bay Hyundai responded

Knowing that you trust Donnie and South Bay Hyundai with your vehicle means the world to us! We are glad you feel confident coming to see us for service on your 2015 Hyundai Sonata Sport! We look forward to assisting you again! Thank you!

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