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South Bay Hyundai

Torrance, CA

4.7
3,378 Reviews
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 3,378 reviews

May 01, 2022

It was pleasant experience for test driving and I'd like to revisit SBH again. More

by James Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

South Bay Hyundai responded

Thanks so much, James! We hope to see you again in the future! - The South Bay Hyundai Team

April 29, 2022

Poor communication in regards to my service. It was completed on the 8th of April and while they initially completed the service to remove the ‘check engine light’ the first time, they were very More

by IANMOORE96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicole
May 02, 2022 -

South Bay Hyundai responded

Ian, We regret to hear that your visit didn't earn us five stars. We'd like to have the opportunity to resolve your concerns and improve your opinion of us. Please reach out when you have a chance to discuss this in more detail. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

April 28, 2022

Got a next day appointment and they completed a major service in a reasonable period of time. No complaints!!! More

by Mark Estrella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Apr 29, 2022 -

South Bay Hyundai responded

Thank you for the great review, Mark! We appreciate you trusting the South Bay Hyundai team with your vehicle and hope we have the opportunity to serve you again in the future!

April 28, 2022

Donnie was friendly, knowledgeable, and intensely dedicated to me as a customer. He explained the work that was to be done, the expected amount of time it would take, and arranged transportation hom More

by dykered
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Apr 28, 2022 -

South Bay Hyundai responded

Thank you for sharing your experience! We're happy to hear Donnie provided you with such wonderful service and we'll be sure to share these kind comments with him. Thanks for visiting South Bay Hyundai. We look forward to seeing you next time!

April 27, 2022

Southbay Hyundai has been servicing my car since 2018. They always do a fantastic job. More

by MD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole, Donnie Ellis
Apr 28, 2022 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with the care of your vehicle! We're truly grateful for all of your support over the years and look forward to your next visit!

April 27, 2022

Absolutely every experience with South Bay Hyundai has been amazing! It has been the easiest car shopping and service I’ve ever had. More

by sejonavajas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis , Christopher Cisneros
Apr 28, 2022 -

South Bay Hyundai responded

Thank you so much for the kind review! We're truly honored to receive your support and look forward to your next visit with us here at South Bay Hyundai!

April 27, 2022

Quick detailed info on car issues. Great customer service from Kai knee right away what was wrong and was very helpful. More

by mskarifalcon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kei or Kai
Apr 27, 2022 -

South Bay Hyundai responded

Thank you for sharing your experience! We're so glad Kai was able to assist you and we'll be sure to share this excellent feedback with him. Take care and please don't hesitate to reach out if we can be of service again in the future! - The South Bay Hyundai Team

April 27, 2022

Nicole is always considerate and polite, and gets the work down in a timely manner. She keeps me informed on work needed and the status. She remembers I am waiting and calls my cell phone. (Other s More

by WANDA.ANESH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Apr 28, 2022 -

South Bay Hyundai responded

Nicole and the team are happy you felt taken care of, Wanda! Thank you for coming to South Bay Hyundai!

April 27, 2022

Clean professional very friendly and fast I thought I was gonna be there for a long time but I wasn’t highly recommended More

by jarias1106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Apr 27, 2022 -

South Bay Hyundai responded

Thank you for the kind words and five-star rating for the South Bay Hyundai team!

April 27, 2022

I have always serviced my car at this location and have always been completely taken care of professionally and the work is done perfectly. Donnie was my rep this time and he was amazing! I was offered a More

by BORNIACAREERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Apr 28, 2022 -

South Bay Hyundai responded

Thank you for trusting the South Bay Hyundai team with your service needs! We're happy to hear Donnie made your most recent experience a great one and we'll be sure to share your kind comments with him. Take care and we'll see you next time!

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