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South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
4,091 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,091 reviews

December 09, 2021

Friendly and fast service. Nicole is excellent in helping us, answering questions that we had. More

by diendorpv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson - 5 stars
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Dec 10, 2021 -

South Bay Hyundai responded

We are so proud to hear that Nicole could do such a great job for you! Thank you so much, South Bay Hyundai appreciates you.

December 09, 2021

My service attendant Nicole Nelson at So Bay Hyundai was awesome! She Was super friendly & helpful, answered all my questions. She quoted 2 hr wait for oil Svc & rotation. She offered free shuttle ride, I d More

by OYEJOHNNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
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Dec 09, 2021 -

South Bay Hyundai responded

We are so proud to hear that you had such a great time working with Nicole! Thank you so much.

December 09, 2021

Excellent service! I was very satisfied with the service received. Agents were friendly and highly professional. More

by lffiallos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
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Dec 09, 2021 -

South Bay Hyundai responded

Thank you for your review! Our team is lucky to have you as a customer! See you next time at South Bay Hyundai!

December 09, 2021

it was a great dealership with caring and energetic people working there. highly recommended this place More

by MEGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : lady at the desk inside service was amazingly friendly
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Dec 09, 2021 -

South Bay Hyundai responded

Megan, we are so proud to hear that you had such a great time working with our team at South Bay Hyundai! Thank you so much.

December 09, 2021

Service Center is very attentive, fast, and organized. They complete all that is on the work service sheet and reason for service. More

by gfarias27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Report | Print
Dec 09, 2021 -

South Bay Hyundai responded

Thank you for your review! We hope future customers see your positive comments! See you next time at South Bay Hyundai!

December 08, 2021

Left trash (boxes) in the trunk of my car that do not belong to me and was inconvenienced by having to find a place to break down and dispose of such large boxes. Boxes have names of people unknown to me More

by gjt9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown employee name. However, he was kind and helpful.
Report | Print
Dec 26, 2021 -

South Bay Hyundai responded

Hi, We'd like to discuss this more with you to determine what happened. Please contact me at your earliest convenience. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

December 08, 2021

The service rep was very friendly and explained everything that was done/inspected to my car when I picked it up. More

by CBBENSON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
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Dec 09, 2021 -

South Bay Hyundai responded

Thank you for your 5-stars! See you next time at South Bay Hyundai!

December 08, 2021

$160 assessment fee is a bit much for simple work like a tail light bulb harness More

by dbarnesla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2021 -

South Bay Hyundai responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

December 08, 2021

Great place. Was seen as soon as I pulled up to get my car checked. More

by KMARROQUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Butler, Jermaine Johnson, Donnie Ellis
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Dec 09, 2021 -

South Bay Hyundai responded

This is what we like to hear! -South Bay Hyundai

December 06, 2021

It was a good experience overall. Service was done in a timely manner, staff was very friendly More

by enke79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Report | Print
Dec 08, 2021 -

South Bay Hyundai responded

Thank you for taking the time to leave us a review! We're glad you had a good experience with our team here at South Bay Hyundai and we hope to see you again next time!

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