South Bay Hyundai

I love this place. Raymond was so kind and professional. He explained what would take place for the recall repair, and the work was completed during the proposed timeframe. He explained what would take place for the recall repair, and the work was completed during the proposed timeframe. More

Donnie was amazing in providing excellent customer service to take care of my car. He exceeded my expectations and I really appreciate his friendly attitude and all his hard work! service to take care of my car. He exceeded my expectations and I really appreciate his friendly attitude and all his hard work! More

Very friendly and organized in the service area. They had chairs outside so I could wait while they serviced my car. The service was excellent. chairs outside so I could wait while they serviced my car. The service was excellent. More

Very kind like friend and helping hands..They have fast Very kind like friend and helping hands.. They have fast process skills. If you want to get a car, just contact with this dealer first Very kind like friend and helping hands.. They have fast process skills. If you want to get a car, just contact with this dealer first More

When I visited, they didn't have the car I was looking for. They searched and found the car and had me come back in and we closed the deal. for. They searched and found the car and had me come back in and we closed the deal. More

Took 2 months in the shop for them to inform me that the part needed for my car was on back order and the rental I was given was only covered for 17 days. I had to cover the other 43 days and Hyundai corpor part needed for my car was on back order and the rental I was given was only covered for 17 days. I had to cover the other 43 days and Hyundai corporate has yet to reach back to me on finding a solution. And my car is still not fixed. More

From start to finish, EVERY interaction I've had with the team at Genesis South Bay has been excellent. Special mention goes to used car Manager Patterson and Genesis service advisor Donnie Ellis. I won't team at Genesis South Bay has been excellent. Special mention goes to used car Manager Patterson and Genesis service advisor Donnie Ellis. I won't be going anywhere else. More

I was very pleased with the service, the service attendant was very professional and helpful. I spent more time than I expected but the service was worth it. attendant was very professional and helpful. I spent more time than I expected but the service was worth it. More

First off, our Genesis sales rep JC was amazing and a pleasure to deal with. He walked us through the experience of purchasing our first Genesis vehicle this past weekend. Second, we drove from the centr pleasure to deal with. He walked us through the experience of purchasing our first Genesis vehicle this past weekend. Second, we drove from the central coast just to come here because the selection of vehicles was definitely a step up compared to all the other dealers closer to us (Westlake, Glendale, etc). South Bay Genesis has way more cars than all the other dealers which allowed us to have several options to choose from. And lastly, the people here were all personable, accommodating and just overall nice people to work with. We coordinated with Alejandra prior to coming down and she was also great in following up with me and helping us get the deal we had wanted prior to our trip down south to the dealership. All in all, the whole experience from start to finish was fantastic and we drove out of there with a new 2022 G70! We had several cars in mind that we had researched prior to traveling down to South Bay, and JC happily took us around the lot, took us for the test drive, and offered to get keys (and even find the cars on the secondary lot!) and show us all the cars we had wanted to see before narrowing down our choice to the one we purchased (we had like 4-5 in mind). We had been by the Westlake dealership since it's the closest to us and the general atmosphere was not pleasant nor welcoming and we knew we definitely were NOT going to buy from there. The sales rep we met with at Westlake couldn't have been less interested in helping us. The purchasing experience went pretty easy and painless, just long. Obviously these things take time, as expected, we're not new to purchasing cars lol! But other than that, it all went pretty well and we wrapped up the purchase as very happy customers! JC then took the time to set up all my vehicle's features, the app and walk me through driving the vehicle as I was new to the Genesis brand (coming from the Kia brand) so it was super helpful in that respect. I am so happy with our decision to head down to South Bay Genesis as we got the car we wanted, the professionalism and family hospitality we hoped for, and the overall experience was what sold us. We'll be sending anyone and everyone their way for a genesis purchase! More

Everyone is Nice to work with. Sheikh is great and this was my second car that I bought from this location . Thank you very much. was my second car that I bought from this location . Thank you very much. More