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South Bay Hyundai

Torrance, CA

4.6
4,136 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,136 reviews

August 15, 2024

I was sure I was going to enjoy this experience as soon as Antonio introduced himself What surprised me is the finance guy is also super chill This is my 5th leasing experience and my easiest I love t More

by damccart75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

South Bay Hyundai responded

We love reading that you were happy with your customer service experience and that Antonio and our team were able to help make your visit stress-free! Don't hesitate to reach out if you have any questions.

August 14, 2024

Quick and easy. Staff helpful location is easy to get to and much better since they updated More

by mcmadzr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

South Bay Hyundai responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your visit to our new dealership here at South Bay Hyundai!

August 13, 2024

Professional and prompt with a friendly staff and clean and comfortable facilities We are happy to have such good service organization fir our vehicle More

by paulvukmanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a great experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

August 13, 2024

Jack listened to my needs and assisted me throughout the lengthy ICCU replacement process. His knowledge of the vehicle is phenomenal. More

by RSuv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

South Bay Hyundai responded

We're so happy to hear that our Jack exceeded your expectations. We are always more than happy to assist you if anything else comes up.

August 13, 2024

I was in and out very quickly, always very professional and service advisors are very nice. More

by WHAIDARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Knight
Aug 13, 2024 -

South Bay Hyundai responded

We love reading that you were happy with your customer service experience and that Hollie and our team were able to assist you! Thank you!

August 13, 2024

Service was quick and communication was excellent. They didn't try to oversell me on service I didn't need and were able to help me out with getting a new battery in my key fob. More

by ACREAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Aug 16, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

August 13, 2024

Very attentive to your needs at this dealership. Eddie and Justin where very patient with our needs and wants. Richard provided the the answers we needed to get the deal done. Ryan had the paperwo More

by dkgrant33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 13, 2024

Kei, our Service Advisor thoroughly answered all questions about the 15,000 miles servicing, as well as other questions we had about the Kona. Car was ready within 2 hours of dropping off on a Satu More

by moee1622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
Aug 16, 2024 -

South Bay Hyundai responded

We love reading that you were happy with your customer service experience and that Kei was able to answer your questions. We understand your frustration about the labor costs. Please know we compare ours with other local dealerships to remain competitive.

August 11, 2024

Oscar and the team were very nice and helpful, very communicative and supportive of any troubles I had with my purchase. Very efficient! More

by alex11lee98
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

South Bay Hyundai responded

Thank you for your kind review; we are happy to pass along your comments to Oscar and the team here at South Bay Hyundai! If you need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2024

The service was fast and efficient. Staff was friendly and attentive. The updated showroom was comfortable and accommodating. Highly recommend! More

by JJJAMIIIIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Igoe
Aug 13, 2024 -

South Bay Hyundai responded

Our service team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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