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South Bay Hyundai

Torrance, CA

4.6
4,122 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,122 reviews

April 19, 2024

Easy in and out transaction with no aggressive sales tactics. Very good experience will buy again More

by dtran01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Macias
Apr 19, 2024 -

South Bay Hyundai responded

We are so happy to hear about your experience with us and the ease of the process. We appreciate you taking the time to leave us your review and we thank you for giving us the opportunity to serve you. We hope you're enjoying your new vehicle, and we look forward to continuing to work with you.

April 18, 2024

Anthony was very knowledgeable, personable and patient. He and his team were wonderful and highly recommended. More

by denise.r.zeigler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Macias
Apr 18, 2024 -

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with Anthony and thank you for giving us the opportunity to serve you. Please let us know if you have any other questions.

April 18, 2024

Good and quick service from all staff. Seamless process that we would recommend to anyone. More

by bobbyandroselle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennan McCormick
Apr 19, 2024 -

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you.

April 18, 2024

It makes no sense to charge me for a diagnostic for an engine check when I could be charged again to fix the problem that's a double charge that makes no sense... More

by Mimose M.
Recommend Dealer
No
Employees Worked With
Justin Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

South Bay Hyundai responded

We are disappointed to hear that your experience with us was not a positive one and understand your frustration over the prices. If you would like to discuss this further, please give our Service Department a call at your earliest convenience.

April 18, 2024

Justin was a great sales person. Great help to get my new car thank you More

by ambrocio.garcia25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

South Bay Hyundai responded

Thank you for leaving this awesome review! All of us at South Bay Hyundai appreciate your feedback and are pleased we were able to assist!

April 18, 2024

Great customer service with friendly workers. Really enjoyed my experience and appreciated the professionalism of everyone I met. More

by REDMORE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Macias, Angel LiWang, Daniel Jung
Apr 18, 2024 -

South Bay Hyundai responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to our team. Please let us know if there's anything else we can do for you.

April 17, 2024

Nice new waiting area. Really comfy. Yummy snacks and drinks. Good customer service with friendly workers. More

by jmlphoto88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
Apr 18, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

April 17, 2024

Great showroom complete with coffee and snacks. Staff are very friendly and not pushy. Service department also very nice people who explain the issues of your car.m trouble and what to expect. More

by DANILO.MORALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Conover, Daniel Jung
Apr 18, 2024 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your business! Please reach out if we can help you with anything else.

April 17, 2024

Everything was great until I was jerked around with the pricing of the extended warranty. Was initially quoted a price of $7,000 but later in the financing department, was then quoted prices of $6,400. The More

by garybrightwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

South Bay Hyundai responded

Thank you for your 5-star rating. We appreciate your honest feedback and take it to heart as we are always looking to improve our services. We apologize for any miscommunications.

April 17, 2024

Dylan was very attentive and he got me in and out with my service efficiently. More

by gilkeysterling72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

South Bay Hyundai responded

Thank you for your excellent review. We are so pleased to hear that Dylan gave you efficient service. Let us know if we can answer any questions.

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