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South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
4,130 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,130 reviews

April 17, 2024

Excellent customer service. Jack and his team were very polite and professional, and kept me updated. More

by bryantaylor98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your great experience in our service department. We'll be sure to pass on your kind words to Jack. Please let us know if there's anything else we can do for you.

April 16, 2024

great experience, great staff, smooth process. would def recommend this John and South Bay Hyundai More

by ian
Recommend Dealer
Yes
Employees Worked With
John Getz
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Apr 18, 2024 -

South Bay Hyundai responded

It's great to know that John and our team at South Bay Hyundai were able to provide you with a smooth experience. We're all about addressing your needs first and we appreciate the recommendation!

April 16, 2024

Mace was a wonderful sales rep to work with, as was the rest of the team. Pleased with the deal we were able to make on a new car, thanks to SB Hyundai. Also appreciate Mace's proactive follow-up since, ni More

by Misbah R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

South Bay Hyundai responded

Thank you for your feedback and patronage. Mace is an integral member of our family. His level of expertise and care is beyond compare. We're so glad he was able to provide you with outstanding service. Please don't hesitate to reach out with any questions.

April 16, 2024

John and Richard were literally the best! They went through everything with me step by step, worked with me and made me feel so comfortable! More

by Nicolee_hayees
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Getz
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Apr 18, 2024 -

South Bay Hyundai responded

Thank you for your kind review; we are happy to pass along your comments to John, Richard and the team here at South Bay Hyundai! If you need anything else from us, please feel free to give us a call or stop by.

April 16, 2024

It was all good except. It took forever. I’m 71 and I have never waited that long for an oil change. 2:45 More

by heyjude522
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know who my guy was. But I prefer my regular guy Dylan but unfortunately he was out extremely sick.
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Apr 18, 2024 -

South Bay Hyundai responded

Thank you for your kind overall rating of your experience. We understand your frustration and appreciate your feedback.

April 15, 2024

Even though I called in for an appointment, I was informed that the appointment was not on record! Service advisor managed to get me in for a recall/software update. More

by 22TucsonHEV
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

South Bay Hyundai responded

Thanks so much for your kind rating! We're so glad you enjoyed your visit and we are sorry for the mix-up with your appointment!

April 15, 2024

Bringing my car for regular maintenance for the last three years and Southbay Huynday does a wonderful job taking care of it. The staff is extremely welcoming and accommodating. More

by irinalogra
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

South Bay Hyundai responded

Thank you for being a loyal customer and for allowing us to earn your business! All of us at South Bay Hyundai take great pride in providing nothing less than exceptional service, and we are glad that has been your experience! Thank you so much for your recommendation and we will make sure our team hears your kind words.

April 15, 2024

They lied to me about checking my breaks. I will never trust then again. Sorry More

by jamilhoward20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
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Apr 15, 2024 -

South Bay Hyundai responded

We're so sorry to hear about this experience. Please know, we've shared this feedback with our teams.

April 14, 2024

Brennan and the team were great! Thanks for the new car! Also I don't have anything else to add, you're just making me pad this review More

by jeremybong
Recommend Dealer
Yes
Employees Worked With
Brennan McCormick
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Apr 15, 2024 -

South Bay Hyundai responded

Thank you for your business and posting a review. Great to read about your nice experience working with Brennan. We'll be sure to recognize him for his excellent customer service. Please let us know if there's anything else we can do for you.

April 14, 2024

Andrew was absolutely amazing to me. ..well taken care of and.....I made him laugh:) More

by ladonyacaprice91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in Service Dept.
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Apr 15, 2024 -

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

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