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South Bay Hyundai
Torrance, CA
4,424 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,405 service reviews
Verified Customer
April 07, 2026
After an oil change at the dealership late last year my car began riding rough. Strangely coincidental the morning of my appointment to check it out, the car took multiple attempts to start. Upon arriving car began riding rough. Strangely coincidental the morning of my appointment to check it out, the car took multiple attempts to start. Upon arriving at the dealership I was told it was a bit late in the day for service to get to it and it was suggested I bring it back in a couple days. The morning of the next appointment it also took multiple tries to start the engine. The car was kept overnight for diagnosis. Bottom line, it needed a new starter at a whopping cost of over $900 including an outrageous 3% surcharge for paying with a credit card. Shame on Hyundai for nickel and diming customers. Anyway, the initial concern of rough ride was not solved despite 2 days of service. I also think requiring a new starter after just 14,000 miles is quite disappointing. I suspect, but can’t prove, that it’s possible oil was spilled on the starter during the oil change. In addition, I think the $215 diagnosis fee should have been waved since I indicated the starter was acting up. More
by ibepat
Employees Worked With
April 06, 2026
Jack was great, but your tech failed initially to correctly diagnose the problem and I had to go back to the service department more than once. And it would cost me additional $ to take care of the correctly diagnose the problem and I had to go back to the service department more than once. And it would cost me additional $ to take care of the problem. Not a happy camper! Note: I do like your Uber service. More
by lheyert
Employees Worked With
April 03, 2026
Nicole got us out ahead of schedule! The waiting room was very comfortable. Thank you Nicole! The waiting room was very comfortable. Thank you Nicole! More
by wdarnold50
Employees Worked With
April 02, 2026
Technician broke something on my car, service rep told me to bring it back in. Instead if fixing the fixing part, the technician zip tied the broken pieces to my car. Service department said it was my fault to bring it back in. Instead if fixing the fixing part, the technician zip tied the broken pieces to my car. Service department said it was my fault and refused to take accountability. More
by Jordan
Employees Worked With
April 01, 2026
After seeing a service member take a customer before me without checking to see who was next, I had very little hope for the service I was about to receive. Eventually, service member Kei listened to my re without checking to see who was next, I had very little hope for the service I was about to receive. Eventually, service member Kei listened to my requests and got me and my vehicle took care of before the sun went down. He is the only one I would suggest to get in contact with for service. More
by bigdaddyreece
Employees Worked With
April 01, 2026
I was disappointed to wait longer than the time projected for my vehicle service. Many people who waited came after me, and their vehicles were done before mine. I think Nicole forgot I was waiting because s for my vehicle service. Many people who waited came after me, and their vehicles were done before mine. I think Nicole forgot I was waiting because she came out to get other clients to tell them their cars were ready, but she called me when I was sitting in the lobby the entire time. I had a scheduled appointment and I said in that appointment that I was waiting for my car. I did enjoy that my car was washed, but I did have to wait longer for that too (after I was told my car was ready by the phone call received). More
by Ruby
Employees Worked With
March 31, 2026
He did his best to source the parts and complete the service on time. He tried to contact me on the texts and update me on the status. service on time. He tried to contact me on the texts and update me on the status. More
by Haw
Employees Worked With
March 31, 2026
Appointments are hit or miss. Some days it was quick and easy, others were long and difficult. Service is always subpar, minimal and not the most friendly but they’ll always get t Some days it was quick and easy, others were long and difficult. Service is always subpar, minimal and not the most friendly but they’ll always get the job done at least. Snacks provided are really good. I go for location convenience, otherwise I’d go to my other location. More
by jennyxkiim
Employees Worked With
Can’t find photo & don’t remember her name
March 27, 2026
I had an appointment but it took more than 3 hours . When I made the appointment , a man told me it would take an hour and half. When I made the appointment , a man told me it would take an hour and half. More
by stephenkim313
Employees Worked With
