Back

South Bay Hyundai

Torrance, CA

4.5
4,638 Reviews
Contact Dealership

20433 Hawthorne Blvd

Torrance, CA

90503

Directions

By Type

Showing 2,550 service reviews

September 25, 2026

Jeremy is great. He is kind and polite. He’s on top of things and shows the sense of urgency that makes you feel important. Thanks again for your help. More

by castillo.nestor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2026

I went there for a malfunctioning horn. They immediately scheduled me for service. Problem was fixed in hours. You guys rock! More

by RAMSEY.LAWRENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2026

I never got contacted when vehicle was done,( charged overnight fee)I wanted my undercover fixed, told them I would pay. Its still not fixed More

by tasharisayers
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2026

Nicole was very helpful and professional getting a complex electrician problem fixed on our Ioniq 5 and dealing with other repairs issues. She was very proactive getting the parts and making sure eve More

by donmottinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2026

Service for a simple oil change took 4 hours with an appointment which is really pathetic . I had a as sports game to get to fro one of my children and I missed the game due to the slow service departme More

by hr.rod1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kei Yukimura
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2026

Being my first time for car service at this place, it would have been nice to have a customer service person that have the patient in providing guidance and better communication in providing service upda More

by mzhelen63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A. Nicole was the only person that introduced herself
September 22, 2026

The service I receive from this dealership is fairly good. I usually get an oil change. The oil change usually takes 1-2 hours, but at my last visit took 3.5 hours. I also like they put a sticker on my More

by shicago310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willian Morales
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2026

Everyone at South Bay Hyundai is absolutely amazing! Like, every single person. There is no vibe of dishonesty, everyone is genuine, and that goes a long way! Not to mention, their services is great More

by justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2026

Love how honest the service employees are. Wished they would offer car washes when they service the vehicles More

by theperezbunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

South Bay Hyundai responded

Thank you for the honest feedback! We’re especially glad you appreciate the straightforward approach of our service team. Knowing you feel you can trust their recommendations and communication means a lot to us. We also appreciate the suggestion about offering a car wash with service, our wash rack must have been out of service. Thank you for choosing us and for sharing both what you value and what you’d like to see from us!

September 20, 2026

Quick service, check in was simple, my dealership of choice. Will always come to this location. More

by dricks30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

South Bay Hyundai responded

Thank you for the wonderful feedback! We’re glad we could keep things simple from the moment you checked in and get your service handled quickly. Hearing that we’re your dealership of choice and the location you’ll continue coming back to is an incredible compliment. We truly appreciate your loyalty and the confidence you have in our team. We look forward to welcoming you back next time!

1
...