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South Bay Hyundai
Torrance, CA
4,569 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,500 service reviews
August 06, 2026
I have brought my car to South Bay Hyundai for many years now for service and repairs. I have always been treated well, and the work has been of high quality. Jack Kim has been especially attentive and hel now for service and repairs. I have always been treated well, and the work has been of high quality. Jack Kim has been especially attentive and helpful. More
by CROSE10
Verified CustomerEmployees Worked With
August 06, 2026
I used to think that they were good, nice and friendly etc. I have leased cars from them over the years that included free maintenance but this time I’m not a satisfied customer. I made an appointment whi etc. I have leased cars from them over the years that included free maintenance but this time I’m not a satisfied customer. I made an appointment which obviously didn’t count for anything. I found the waiting area dirty and way overcrowded. The chairs were dirty and grungy. I recently had surgery and was looking forward to going there and being comfortable. The lady checking me in was somewhat curt and said the service would take 2-3 hours. I wasn’t physically prepared for such a long wait but I stayed. I was looking forward to the snacks that used to be great. This time not so much. The ladies room had a handicapped stall with a non working toilet paper dispenser. Thank goodness the seat covers were fairly close! As far as the wait, I was there over 3 hours for a simple oil change which was totally unacceptable for someone in my delicate physical situation. The same curt check in lady was even more so at the end, obviously annoyed by my annoyance. All she could think to say was that they were busy. Duh! Then why have appointments? She was obviously not sympathetic to my cause and it showed. I doubt I’ll be back. More
by janis.kain
Employees Worked With
August 06, 2026
Jack Kim has consistently been excellent to work with in the service department. My many years with South Bay Hyundai have been positive. I just sold my Sonata and bought an Ioniq5. the service department. My many years with South Bay Hyundai have been positive. I just sold my Sonata and bought an Ioniq5. More
by ECBARNESFAMILY
August 05, 2026
Always treated professionally and things are done right. Everyone is friendly and make me feel like they really care. Everyone is friendly and make me feel like they really care. More
by BORNIACAREERS
Employees Worked With
August 04, 2026
Hyunday Southbay in general is unable to determine or troubleshoot vehicle issues or root cause. They rely on assumptions guesses and recommendations. Anybody can provide computer codes, but they can’t troubleshoot vehicle issues or root cause. They rely on assumptions guesses and recommendations. Anybody can provide computer codes, but they can’t explain why or how things happened More
by chavezsaul50.00
Employees Worked With
August 04, 2026
Overall, service was fine. The issue for low rating was the wait to have some acknowledge I was there (30 minutes for anyone to come to my car). Also, there was one car ahe The issue for low rating was the wait to have some acknowledge I was there (30 minutes for anyone to come to my car). Also, there was one car ahead of me so it was not busy; however, it could have been busy for the service team and I understand. A simple acknowledgement and being proactive on wait time would be best. Jack was great. Service was great. Being more attentive to customers, not so great. I have been here multiple times and all prior times the service was great. More
by joseph.gunning
Employees Worked With
August 01, 2026
Attentive and efficient staff! It took a bit longer than expected, but I was updated on the status of my car and I got a car wash out of it! It took a bit longer than expected, but I was updated on the status of my car and I got a car wash out of it! More
by theliuzoo
Employees Worked With
August 01, 2026
Service is great car wash sucked. . They didn’t even wash my back window The gentleman that handed me my keys even said oh that’s not good and gave an excuse that they were very busy. . They didn’t even wash my back window The gentleman that handed me my keys even said oh that’s not good and gave an excuse that they were very busy. More
by ftnmom
Employees Worked With
Don’t remember her name but she was great
July 31, 2026
Thank you the air conditioning, power ports, and refreshments you provide in the waiting area. refreshments you provide in the waiting area. More
by dondt
Employees Worked With
