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South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
4,352 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,368 service reviews

January 16, 2026

Jack is the best! Once the tech was able to trouble shoot the issue causing check engine light. The part was ordered and he explained to me next steps. More

by IRENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2026 -

South Bay Hyundai responded

Thank you for sharing your experience! We’re glad to hear that Jack was able to guide you through the process, explain the next steps clearly, and ensure everything was handled smoothly once the part was ordered. We’ll be sure to pass along your kind words, thank you for choosing us!

January 14, 2026

Unfortunately, waited nearly 4 hrs for an oil change. No one seemed to care. There were openings for service for every timeslot on web site. Won’t be returning. More

by teschafer
Recommend Dealer
No
Employees Worked With
Kei Yukimura
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2026 -

South Bay Hyundai responded

Thank you for sharing your experience. We’re sorry to hear about the long wait for your oil change and understand how frustrating that must have been, especially when appointment availability seemed open online. Your feedback has been shared internally as we continue to evaluate our scheduling and service processes. We appreciate you taking the time to let us know.

January 10, 2026

Thank you thank you thank you Thank you thank you thank you Thank you thank you thank you More

by clore61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2026 -

South Bay Hyundai responded

Thank YOU!

January 03, 2026

They were professional and got me in on a day they were very busy. They did great work. More

by DEADMIDFISCUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2026 -

South Bay Hyundai responded

Thank you for your kind words! We’re glad our team was able to accommodate you on a busy day and provide great service. We truly appreciate your feedback and look forward to seeing you again!

December 31, 2025

Every thing just perfect. She was very knowledgeable, approachable and friendly. Working with her made me love Hydai dealership, I wish everyone should be like her! More

by bipinbajania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2026 -

South Bay Hyundai responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Nicole made your experience so positive and enjoyable. We’re lucky to have her on our team, and we truly appreciate you recognizing her knowledge and friendliness. We look forward to seeing you again at our dealership!

December 31, 2025

Nicole went out of her way to locate a spare blade cover for my key fob. This would have cost me $55. More

by SANDYTANZIL
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience! We’re thrilled to hear that Nicole went above and beyond to help you, saving you the $55 is just a bonus. We’ll be sure to share your kind words with her; she’ll be delighted to hear it!

December 30, 2025

I was in for 15K service and instructed the service advisor to not replace the air filter as i had recently done so. he stated that the filter was included with the service package and that he would ad More

by waveslider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willian Morales
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2026 -

South Bay Hyundai responded

Thank you for sharing your detailed feedback. We’re sorry to hear about the issues you experienced with your service visit, including the air filter replacement and tire pressure checks, as well as the lack of follow-up from our team. We understand how these oversights can be frustrating and appreciate you bringing them to our attention. Your comments have been shared internally to help us evaluate our processes and communication.

December 24, 2025

Fine experience, could use more comfortable quiet seating but overall good situation, definitely better than Kearney Mesa!! More

by yous789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2025 -

South Bay Hyundai responded

Thank you for sharing your feedback! We’re glad to hear you had a positive experience overall and appreciate your suggestion about seating, we’re always looking for ways to make our customers more comfortable.

December 22, 2025

Dealership was very clean. The staff were nice and informative. Had my service done in a timely matter. Would go back again. More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie,Knight
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Dec 22, 2025 -

South Bay Hyundai responded

Thank you for your review! We’re glad to hear you found our dealership clean, our staff friendly and informative, and your service completed in a timely manner. We truly appreciate your visit and look forward to welcoming you back again!

December 04, 2025

Very quick turnaround time this time and this was on a busy Monday. The representative Kay is very helpful. More

by sey201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2025 -

South Bay Hyundai responded

Thank you for your feedback! We’re glad to hear that Kei was able to assist you and that your service was completed quickly, even on a busy Monday. We’ll be sure to share your kind words with him!

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