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South Bay Hyundai
Torrance, CA
4,493 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,440 service reviews
Verified Customer
June 06, 2026
Horrible service and no communication. Had an appointment for an oil change and it took 4 hours to complete! Had an appointment for an oil change and it took 4 hours to complete! More
by dpar42fam
Employees Worked With
June 04, 2026
Jack in the service department was excellent. He took the time to clearly explain what maintenance and service were needed for my vehicle. When I mentioned that I had limited time available that He took the time to clearly explain what maintenance and service were needed for my vehicle. When I mentioned that I had limited time available that day, he was very understanding and assured me that he would make a note of it. He explained that if all of the recommended services couldn't be completed during my visit, they would schedule a follow-up appointment to finish the remaining work. I appreciated his professionalism, communication, and willingness to work with my schedule. More
by lizet_elaine_2000
Employees Worked With
June 04, 2026
Jack Kim was great. He explained how long it would take for my car to be serviced and when I mentioned that I had a limited amount of time, he said that he would try to He explained how long it would take for my car to be serviced and when I mentioned that I had a limited amount of time, he said that he would try to make sure all of my needed repairs were completed by the time I needed to leave and if there was anything they weren't able to complete, they would make another appointment for me to come in and have it completed. More
by lizet_elaine_2000
Employees Worked With
June 03, 2026
My car had a recall and when I arrived at my appointment time there were 6 employees standing in the parking lot and nobody said anything to do me when I parked my car in the service lane. I went inside and time there were 6 employees standing in the parking lot and nobody said anything to do me when I parked my car in the service lane. I went inside and 3 people were at their desks and did not say a word when I walked in. Someone eventually asked what I was there for and they sent me back out to my car to wait. After I was called to say my car was ready and I went in to pick it back up, the paperwork was not complete and I had to wait again. Overall, the customer experience is not great. More
by morgan
Employees Worked With
June 01, 2026
Nicole in the service department was very nice and extreamly helpful, she also got me an Uber to work. extreamly helpful, she also got me an Uber to work. More
by jillhmoore
Employees Worked With
May 31, 2026
The dealership scheduled my recall easily and completed my regular service and the recalls in decent time. We are very happy with our Tucson and the team. my regular service and the recalls in decent time. We are very happy with our Tucson and the team. More
by frenchreeves
Employees Worked With
May 30, 2026
both these guys as well as the entire team are fantastic, i recommend this to all i recommend this to all More
by ruhlfamily98
May 29, 2026
I brought my truck for the annual follow up service. However I was informed there were 3 recalls and it woukd take all day to complete everything. She offered me a ride home. But I declined it and decid However I was informed there were 3 recalls and it woukd take all day to complete everything. She offered me a ride home. But I declined it and decided to stay. I actually came on a good day. We were offered to have lunch served with the employee's. The 🌮 were delicious. Thank you Hyundai If I had s complaint, I asked if they washed my truck and the gentleman took it to be washed. I had to wipe off water cuz it appeared he did a tacky job. This is the 2nd time this has happened. I know it sounds petty. But if your going to a job .then do it right. Thank you. More
by lenniaharnage
Employees Worked With
