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South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.4
4,684 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,588 service reviews

November 02, 2026

South Bay Hyundai is always well run, has quality staff, clean facilities and conducts services well. I'm very pleased with the level of service and care. It would be helpful to be more clear on the pri More

by eric@erictribe.com
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willian Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Pacas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 29, 2026

Wonderful. Quick easy oil change and jack was very friendly! Love coming to this location More

by kristykim8123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 30, 2026 -

South Bay Hyundai responded

Thank you for the wonderful review! We're glad your oil change was quick and easy, and that Jack made your visit so enjoyable. We truly appreciate your loyalty and look forward to seeing you again!

October 29, 2026

I was greeted promptly and the work was done sooner than expected. And, they washed my car! More

by bob.walatka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willian Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 30, 2026 -

South Bay Hyundai responded

Thank you for sharing your experience! We're happy our team welcomed you promptly, completed your service ahead of schedule, and returned your car washed and ready to go. We appreciate your trust and look forward to your next visit!

October 29, 2026

Service department jack and kei are the professional customer service. i am very happy every time i get assist with them . Thank you HUNDAI More

by Dj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 30, 2026 -

South Bay Hyundai responded

Thank you for your kind words! We're delighted to hear that Jack and Kei consistently provide the professional, friendly service you deserve. We appreciate your continued support and look forward to assisting you again!

October 27, 2026

he service writer provided excellent customer service. They were professional, friendly, and attentive, clearly explained the service process, and kept me informed throughout the visit. The entire experie More

by Smaeshiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 30, 2026 -

South Bay Hyundai responded

Thank you for recognizing Kei's excellent customer service! We're glad the clear communication, professionalism, and attentive support helped make your visit smooth and hassle-free. We truly appreciate your feedback and look forward to welcoming you back!

October 26, 2026

Best service everr no need to go anywhere else will be back for next service!! More

by jay.ssanghyun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 30, 2026 -

South Bay Hyundai responded

Thank you for the amazing feedback! We're thrilled to hear you had such a positive service experience with Jack. Your confidence in our team means a lot, and we look forward to seeing you for your next service visit!

October 26, 2026

Jack was incredibly kind and professional. He really made me feel taken care of and was so communicative. I could tell her goes above and beyond for the people he works with. More

by kjnguyen93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 30, 2026 -

South Bay Hyundai responded

Thank you for the kind words! We're delighted to hear that Jack's professionalism, kindness, and communication made you feel well cared for. We appreciate you recognizing his dedication and look forward to assisting you again!

October 24, 2026

I was glad there was a Korean staff member, and they took great care of me from start to finish with kindness. I am very satisfied More

by rlacnddn1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 30, 2026 -

South Bay Hyundai responded

Thank you for sharing your experience! We're glad you felt welcomed and well cared for by Jack throughout your visit. Providing kind, attentive service is important to our team, and we truly appreciate your feedback. We look forward to seeing you again!

October 23, 2026

Overall, very good service. Just a little annoyed that they didn’t wash my car at the end More

by cokebarba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willian Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 30, 2026 -

South Bay Hyundai responded

Thank you for your feedback! We're glad you were pleased with the service overall, though we understand it was disappointing to leave without a car wash. We appreciate you sharing your experience and hope to provide another positive visit in the future!

October 23, 2026

Great customer service. Clear and prompt clarification of services required and the cost of the service. More

by JAESUN1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willian Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 23, 2026 -

South Bay Hyundai responded

Thank you for the kind words! We're glad our team provided clear, prompt explanations of the services needed and their costs. We believe keeping our customers informed is an important part of a great service experience. We appreciate your support and look forward to seeing you next time!

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