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South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
4,268 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,331 service reviews

October 02, 2025

Friendly, not pushy about extra services. Took care of all issues, and even asked if I qualified for specific discounts! More

by david_sorenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irving H. ⭐️⭐️⭐️⭐️⭐️
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Oct 03, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We’re glad you felt our team was helpful and approachable, and that we could take care of everything efficiently. We always aim to make the experience smooth while keeping it friendly and informative, including letting our customers know about any discounts they may qualify for. We appreciate your business and hope to see you again!

October 02, 2025

Very disappointed with my last service visit. I wish I was told ahead of time that I was going to be charged $200 for a diagnostic evaluation even if I chose Not to go thru with the services bec More

by Lee
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2025 -

South Bay Hyundai responded

We’re sorry to hear about your experience and understand your frustration. Our goal is always to provide clear information about any charges upfront, and we regret that this was not your experience. We appreciate your feedback and will use it to improve how we communicate with our customers. Thank you for bringing this to our attention.

October 01, 2025

Had a great and easy experience having my vehicle serviced. Kei my service advisor was informative and giving me accurate time frames and resolving my issues with my vehicle. More

by ray.enriquez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience! We’re glad to hear that Kei provided clear communication and helped get your vehicle’s issues resolved efficiently. We appreciate your feedback and look forward to serving you again in the future.

September 27, 2025

Jack Kim is an excellent representative for Hyundai. He knows his cars and is extremely helpful. More

by mlwgolfer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

South Bay Hyundai responded

Thank you for recognizing Jack! We’re delighted to hear he provided such knowledgeable and helpful support during your visit. He truly represents the level of care we strive to deliver for every guest, and we’ll be sure to share your kind words with him. We look forward to serving you again!

September 27, 2025

good timely service. I will be back when I need help from a dealership - Thanks More

by bkelly1241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We’re glad to hear you received timely service and that we could be of help. We truly appreciate your trust and look forward to welcoming you back whenever you need us.

September 26, 2025

Jack is the best & the tech working on my car was thorough with video documentation More

by IRENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience! We’re so glad to hear that Jack provided excellent support and that our technician’s video documentation gave you confidence in the work performed. We truly appreciate your feedback and look forward to assisting you again at your next visit.

September 24, 2025

The folks over at South Bay Hyundai are doing an absolutely amazing job and I had an excellent service experience there! I was able to quickly and easily schedule an appointment online. When I arriv More

by palmtrees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irving
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Sep 26, 2025 -

South Bay Hyundai responded

Thank you for sharing such a wonderful review! We’re so glad to hear that scheduling was easy, your wait time was short, and that Irving provided excellent care in walking you through the process. It’s also great to know you enjoyed our waiting area while your service was completed faster than expected. We truly appreciate your A+ rating and look forward to welcoming you back for your next visit!

September 22, 2025

I really appreciate Nicole, she is amazing Very friendly and helpful Ready to answer any question Big thank you More

by love65_201story
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole
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Sep 22, 2025 -

South Bay Hyundai responded

Thank you for sharing your kind words! We’re thrilled to hear that Nicole provided friendly and helpful service. We’ll be sure to pass along your thanks—she’ll be delighted to hear it!

September 17, 2025

Kai and the team were SO helpful. Friendly attentive, knowledgeable and efficient as always. Outstanding. More

by ursula3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We’re thrilled to hear that Kai and the team provided such a helpful and outstanding experience. Your feedback means a lot, and we look forward to serving you again!

September 17, 2025

Beginning with my Service Advisor Irving he was attentive, personable, knowledgeable and patient. The dealership was clean and while you are waiting in the waiting lounge there were two big scree More

by atayjam1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irving in Service Dept.
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Sep 22, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience! We’re delighted to hear that Irving provided attentive and knowledgeable service, and that you enjoyed our clean facility and amenities. We truly appreciate your feedback and look forward to serving you again.

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