South Bay Hyundai

Wonderful. Quick easy oil change and jack was very friendly! Love coming to this location Quick easy oil change and jack was very friendly! Love coming to this location More

I was greeted promptly and the work was done sooner than expected. And, they washed my car! expected. And, they washed my car! More

Service department jack and kei are the professional customer service. i am very happy every time i get assist with them . Thank you HUNDAI customer service. i am very happy every time i get assist with them . Thank you HUNDAI More

he service writer provided excellent customer service. They were professional, friendly, and attentive, clearly explained the service process, and kept me informed throughout the visit. The entire experie They were professional, friendly, and attentive, clearly explained the service process, and kept me informed throughout the visit. The entire experience was smooth and hassle-free. I really appreciate their outstanding service! More

Best service everr no need to go anywhere else will be back for next service!! back for next service!! More

Jack was incredibly kind and professional. He really made me feel taken care of and was so communicative. I could tell her goes above and beyond for the people he works with. He really made me feel taken care of and was so communicative. I could tell her goes above and beyond for the people he works with. More

I was glad there was a Korean staff member, and they took great care of me from start to finish with kindness. I am very satisfied great care of me from start to finish with kindness. I am very satisfied More

Overall, very good service. Just a little annoyed that they didn’t wash my car at the end Just a little annoyed that they didn’t wash my car at the end More

Great customer service. Clear and prompt clarification of services required and the cost of the service. Clear and prompt clarification of services required and the cost of the service. More

My most current concern is with the service department. My experience with sales department was frustrating and bordering on rude. I asked for someone to help me remove my prior Ioniq 6 from the myHyun My experience with sales department was frustrating and bordering on rude. I asked for someone to help me remove my prior Ioniq 6 from the myHyundai.com. One sale staff told they were not here to do my paper work. Mr. Morales was kind enough to come by and start the process of removing the lease car's information. The car's info was not completely remove and it took my self and the blue link help line over an hour to completely delete the prior car. Lesson to me is the sale staff only supports the immediate buyer and not the purchase of subsequent Hyundai product not from their dealership. I have a current issue obtaining a repair of the remote controls (MODE, PRESET) on the steering column. This is an intermittent problem (not functioning roughly 75% of the time. I have taken the car in once and controls did not work, was told to make an appointment, I did...I came to the appointment and was told I needed to wait until the controls did not work at all. I returned when controls were not working the MODE irregularly and PreSet not at all. My service rep was helpful and sympathetic but advised against completing the repairs until both were 100% non functional. This has been 4 times...I do have other demands on my time and want this issued resolved. The current state is distracting to me as a driver as I need to use the touch screen to change media status. This diverts attention from the road to the screen. It is my belief that the dealership does not want to order parts it might not use. I intend to speak with the service department and ask for a written statement as to why this repair cannot be scheduled or to please schedule and order appropriate parts. Oh I also received a call today from the Sale Department asking when I was returning my leased Ioniq 6 ....It was returned October 5. The return was not recorded in their system...glad I got a receipt of return More