Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

South Bay Hyundai - Service Center

Torrance, CA

4.4
2,243 Reviews

2,243 Reviews of South Bay Hyundai - Service Center

Sort by
May 10, 2025

Every time I visit, they are friendly and explain the condition of my car in detail. While I am drinking coffee in the break room, they provide a perfect car repair along with a detailed explanation of t More

by BAMLS1415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2025

Jack did a great job for me start to finish. I was checked in quickly , he coordinated a ride home and was w to complete the job the same day. More

by antscogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience! We're so glad Jack took great care of you from start to finish—quick check-in, a smooth ride arrangement, and same-day service is exactly what we aim for. We’ll be sure to pass along your kind words to him!

May 02, 2025

Jack did a great job for me start to finish. I was checked in quickly , he coordinated a ride home and was w to complete the job the same day. More

by antscogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience! We're so glad Jack took great care of you from start to finish—quick check-in, a smooth ride arrangement, and same-day service is exactly what we aim for. We’ll be sure to pass along your kind words to him!

May 02, 2025

Thank you for your service on Wednesday April 30. I expected the service. Will was very knowledgeable. More

by wendy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Report | Print
May 05, 2025 -

South Bay Hyundai responded

Thank you for your visit on April 30! We're glad to hear everything met your expectations and that Will’s knowledge stood out during your service. We appreciate your trust and look forward to assisting you again in the future!

May 01, 2025

Awesome service and communication by Jack. Had an great experience and will be definitely be coming back. More

by byeo089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

South Bay Hyundai responded

Thank you for the awesome feedback! We're glad to hear Jack provided excellent service and communication—we’ll be sure to pass along your kind words. We look forward to welcoming you back next time!

April 27, 2025

Excellent customer service, I definitely recommends to me friends Hyundai located in South Bay. 10/10 service. More

by margarethpimentel17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

South Bay Hyundai responded

Thank you so much for the fantastic review and the 10/10 rating! We’re thrilled to hear that you had an excellent experience with us and appreciate your recommendation to friends. Providing top-notch customer service is our priority, and we're glad to know we hit the mark! We look forward to serving you again in the future!

April 26, 2025

Good experience. Wish they would have washed the car. Nicole was fabulous and cares about her clents More

by beckbruhns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

South Bay Hyundai responded

Thank you for sharing your feedback! We're happy to hear you had a good experience and that Nicole provided you with excellent service. We truly appreciate your trust and will definitely take note of your comment regarding the car wash. We strive to provide a full experience, and your feedback helps us improve. We look forward to serving you again soon!

April 25, 2025

Scheduling appointment was quick and easy. Was greeted and assisted as soon as I pulled up. Car was serviced and exterior washed in a timely manner. More

by dlewisbayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Knight
Report | Print
Apr 28, 2025 -

South Bay Hyundai responded

Thank you for your great feedback! We’re so glad to hear that your appointment was quick and easy, and that you were well taken care of from start to finish. We strive to make every visit as smooth and efficient as possible, and it’s wonderful to know we hit the mark. We look forward to seeing you again!

April 18, 2025

they are great! ! quick, efficient, friendly... just the best. happy to jave them so close! More

by Lori FoxWood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kwak
Report | Print
Apr 22, 2025 -

South Bay Hyundai responded

Thank you so much for the fantastic review! We’re thrilled to hear that you had a quick, efficient, and friendly experience with us. It’s great to know we’re conveniently close to you, and we’re here anytime you need us. Thanks again for choosing us!

April 15, 2025

Overall, they did a good job. They just had a few mess-ups. They lost my car keys at the end and it took them forever to find them and get me my car back. They were also supposed More

by margojackson607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Report | Print
Apr 15, 2025 -

South Bay Hyundai responded

Thank you for your honest feedback. We're glad to hear that, overall, your experience was positive, but we truly apologize for the inconvenience caused toward the end of your visit. Losing your keys and returning your car without an expected wash is not the level of service we strive for, and we understand how frustrating that must have been. Your comments are being shared with our team to ensure we improve in these areas moving forward. We appreciate your patience. If there’s anything more we can do, please don’t hesitate to reach out.

1
2
...
225